Jobs in the United States

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Added 2 mins ago
Senior MLOps Engineer
Fisher Investments
Tampa, FL
Collaborate with ML engineers, data engineers, and the AI Lead to translate experimental training, fine-tuning, evaluation, and inference workflows into reproducible, production-ready…
Added 2 mins ago
AI Engineering Manager
Fisher Investments
Tampa, FL
We are hiring an Engineering Manager to lead the end-to-end delivery of AI solutions that solve complex challenges. You will lead and grow an engineering team. You will work closely with…
Added 2 mins ago
Infrastructure PMO / Program Management Office Lead
Zealogics.com
New york, NY
10+ years of PMO, program management, or project delivery experience in complex global environments, preferably within top-tier financial services, merger integration, or large-scale…
Added 3 mins ago
Partner Enablement Specialist 3
Fin
San Francisco, CA
…first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who…
Added 3 mins ago
Project Engineer - Land Development
Atwell, LLC
Madison, WI
Lead site design, including grading, drainage, stormwater management, and utility systems.
Added 3 mins ago
IV
Summer Student - Intermediary Distribution
IMG Voya Investment Management LLC
Atlanta, GA
- $23 USD / hour
This position is part of Voya Investment Management (Voya IM) and our Summer Student Program, offering students the opportunity to gain firsthand experience in the investment management…
Added 5 mins ago
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
…infrastructure automation across the enterprise. This individual will lead a major transformation initiative focused on automating Level 1 support operations through conversational AI,…
Added 5 mins ago
Production Administration Analyst
Williams Companies
Tulsa, OK
…supporting the development of newer team members. You will lead small projects, develop solutions, and provide recommendations that will improve data integrity, compliance, and work…
Added 6 mins ago
C
General Construction Pathway
CBRE
Tulsa, OK
- $25 USD / hour
…WorkforceAcademy (AWA) Construction Ready Pathway. This paid training program preparesyou for a full-time career helping build America’s AI infrastructure. Noprevious construction…
Added 6 mins ago
EG
Senior Solution Architect – Databricks, Data & AI
Eliassen Group
Oklahoma City, OK
- $100 to $105 USD / hour
Lead a Databricks Well-Architected assessment across platform architecture, observability, pipelines, consumption, data quality, security, governance, and cost. Define target-state…
Added 7 mins ago
Senior Business Development Manager - Battlefield Management Command and Control and Networking (BMC2N) (Remote)
RTX
Remote, United States
…their extensive contacts to identify customer requirements, program initiatives, cross-portfolio efficiencies, dependencies, and opportunities for Mission Systems focusing on CPE C2IN, CPE…
Added 8 mins ago
Sr Manager of Curriculum and Instruction (Remote)
Cengage Learning Inc.
United States
The Manager of Curriculum and Instruction will lead the development of curriculum and educational resources for Milady, a division of Cengage Group specializing in the beauty and wellness…
Added 9 mins ago
Senior Associate, Partnerships and Philanthropy
Social Finance
Washington, DC · Boston, MA
Troubleshoot submission issues as they arise, including communicating with foundation grants management staff or program officers to resolve portal - or payments-related challenges
Added 9 mins ago
Business Intelligence Analyst
Applied Materials
Santa Clara, CA · Santa Clara
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Added 9 mins ago
Director, Engineering - Graphing and Visualization
Datadog
NY
…analyze, and visualize complex data across our product. You will lead a global team spanning graphing, dashboards, data visualization, notebooks, search experiences, and emerging AI-powered…
Added 11 mins ago
Sr. R&D IT Manager
4D Molecular Therapeutics
Emeryville, CA
…and provide unprecedented benefits to patients. The Company’s lead product candidate 4D-150 is designed to be a backbone therapy forming the foundation of treatment of blinding retinal…
Added 12 mins ago
Branch Manager
Suncoast Credit Union
Holiday, FL
…with high integrity to build trust through transparency and lead by…
Added 14 mins ago
Community Engagement and Advocacy Manager
Tailscale
Remote, United States
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our…
Added 14 mins ago
Community Engagement and Advocacy Manager
Tailscale
Remote, United States
In this role, you'll own and grow three important areas of our community: the Tailscale Insiders advocacy program, our digital communities, specifically Discord and Reddit, and our…
Added 15 mins ago
AC
Tax Supervisor
Aston Carter
Miami, FL
- $50 to $55 USD / hour
Team-lead or people-management experience, including supervising and developing direct reports, strongly preferred.
Added 15 mins ago
AC
Contract Manager
Aston Carter
Chantilly, VA
- $57.69 to $67.3 USD / hour
Lead intellectual property and patent administration activities associated with contracts, ensuring appropriate protection of company IP.
Added 15 mins ago
AC
Accounts Payable Associate
Aston Carter
Hanover, MD
- $24.04 USD / hour
Job DescriptionThe Accounts Payable Associate is responsible for maintaining vendor relationships within the Sub-Vendor Program process. This role involves serving as the primary contact…
Added 15 mins ago
AC
Cost Analyst
Aston Carter
Alexandria, VA
- $40.87 to $48.08 USD / hour
Present analysis and work products to the CAWG Lead and Program Control (PC) Integrated Product Team Lead.
Added 15 mins ago
AC
Tax Supervisor
Aston Carter
Miami, FL
- $50 to $55 USD / hour
Team-lead or people-management experience, including supervising and developing direct reports, strongly preferred.
Added 15 mins ago
AC
Accounts Payable Associate
Aston Carter
Hanover, MD
- $24.04 USD / hour
Job DescriptionThe Accounts Payable Associate is responsible for maintaining vendor relationships within the Sub-Vendor Program process. This role involves serving as the primary contact…

Highspring

Sr. Manager, Operations

McLean, VA, United States

$110,000 - $150,000 USD

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Job details

Pay: $110,000 - $150,000 USD
Posting language: English
Posted: Nov 6, 2026

Original job description

The Senior Manager, Operations is responsible for leading operational strategy and execution for assigned large client account team(s), including sales support, workforce planning, onboarding, contracting, compliance, forecasting, and reporting. As a senior operational partner to client-facing project teams, this position ensures scalable processes, accurate data, effective communication, and timely deliverables that support business objectives.

The Senior Manager will provide operational oversight, drive accountability across workstreams, identify and lead process improvement opportunities. This position partners closely with recruiting, resourcing, marketing, finance, legal, compliance, and shared services to improve operational effectiveness, strengthen account performance, and support efficient and compliant service delivery.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

Lead daily operations for assigned client account team(s), ensuring operational, compliance, financial, staffing, and reporting objectives are met.
Drive workforce planning and recruiting prioritization, including maintaining role requirements, tracking resourcing needs, anticipating future demand, partnering with recruiting and resourcing leaders to address critical needs.
Execute regular team succession planning to evaluate the long-term team structure, assess developmental needs of resources and propose changes to enhance team and/or individual success.
Drive compliance activities related to client Vendor Management Systems (VMS), onboarding requirements, contracting workflows, and internal company standards.
Lead forecasting and reporting activities, including revenue projections, utilization, headcount planning, staffing pipeline visibility, and profitability-related analysis.
Develop, maintain, and enhance operational, staffing, financial, and compliance reporting to support leadership decision-making.
Analyze business performance metrics, staffing funnel data, onboarding progress, and operational KPIs to identify trends, risks, and opportunities and recommend appropriate actions.
Support sales enablement activities such as preparing account planning documents, coordinating account planning workshops, assisting with marketing activities, etc.
Maintain account qualification portfolio, including documentation of executed workstreams.
Identify operational gaps and lead cross-functional corrective actions to improve efficiency, quality, scalability, and compliance.
Serve as a subject matter expert for operational processes, systems, and client requirements, acting as a liaison across business functions to achieve desired results.
Develop and maintain standard operating procedures, process documentation, operational controls, and governance routines.
Lead or influence special projects and cross-functional initiatives that improve account operations, reporting accuracy, process consistency, or service delivery outcomes.

Desired Competencies:

Strategic Thinking – Using data and insights to identify trends and drive appropriate action
Detail Oriented – Executing all tasks with precision and ensuring data accuracy
Active Leadership – Balances team leadership with hands-on execution of account responsibilities
Accountability – Holding self and others accountable to meet commitments
Action Oriented – Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Communicates Effectively – Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding
Customer Focused – Builds strong relationships and delivers customer-centric solutions
Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement while driving needed change
Project Management - Managing scope, timelines, resources, risks, dependencies, and stakeholder expectations to achieve desired business outcomes.
Resourcefulness – Identifying, securing and deploying resources effectively and efficiently
Results Oriented – Consistently achieves results, even under tough circumstances
Multitasking – Ability to balance multiple projects simultaneously in a fast-paced environment while meeting deadlines

Education and Experience:

Minimum Qualifications:

Bachelor's degree or equivalent professional experience
7-10 years of experience in operations management, program management, staffing operations, workforce management, business operations, or a related field, preferably within a professional services environment
Experience managing enterprise clients, large accounts, or large-scale staffing programs
Strong analytical and reporting skills with the ability to translate data into actionable business recommendations
Demonstrates ability to effectively managing multiple priorities, projects, deadlines, and stakeholders in a fast-paced environment
Advanced proficiency with Microsoft Excel and Microsoft Office applications.

Preferred Qualifications:

Experience with one or more of the following: NetSuite, Salesforce, PowerBI, Tableau, IntelAgree, or similar business applications
Experience with VMS platforms and enterprise business systems
Demonstrated experience leading projects, processes, or cross-functional initiatives
Experience developing executive-level reporting and operational dashboards

Travel Requirements:

Less than 5% (almost no travel)

Determining compensation for this role (and others) at Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Highspring believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure to be between the range below. The individual may also be eligible for a variety of bonus and financial incentives based on individual and company performance.

Base Compensation Range

$110,000 - $150,000 USD

EEO Notice

Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@highspring.com.

Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

Privacy Notice

Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Highspring HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers.

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More about this job

Skills

Sales
Regulatory compliance
Forecasting
Reporting
Process improvement
Recruitment
Prioritization
Vendor management
Onboarding
Leadership
Decision making
Documentation
Team leadership
Meet commitments
Communication skills
Project management
Multitasking
Operations management
Program management
Microsoft Excel
Microsoft Office
Oracle NetSuite
Salesforce
Microsoft Power BI
Tableau

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