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Youth Education Advocate
Educational Data Systems, Inc.
United States
To provide comprehensive guidance and counseling support to youth residing in Wake, Lee, and Chatham Counties. The Youth Education Advocate will guide individuals through the process of…
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Parts Account Manager
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Altamonte Springs, FL
…across Florida, we help clients design and implement the best systems for their space - backed by hands-on support and industry…
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Special Programs Coordinator
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United States
The Special Program Coordinator provides support in the coordination, implementation, and monitoring of special projects, grants, and designated program initiatives. This position works…
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Career Services Manager
Educational Data Systems, Inc.
United States
…career advisors and a receptionist - to provide comprehensive support to program participants in securing, retaining, and advancing employment. In this dynamic role, you will oversee…
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Career Center Manager
Educational Data Systems, Inc.
United States
- $65,000 USD / year
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
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Director of Safety - Rope Access
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Career Advisor - Career Services
Educational Data Systems, Inc.
United States
Scope of Position: Provide excellent customer-centered services to provide career support in all areas related to gaining and/or retaining employment, training, and career advancement.
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Sr PGD Safety Specialist - Wind South
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Associate ROCC Operator
NextEra Energy
Palm Beach Gardens, FL
Communicate effectively across teams to support safe and reliable operations.
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Shift Lead
Walgreens
PATERSON, NJ
- $18.5 to $23.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Shift Lead
Walgreens
LAS VEGAS, NV
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Shift Lead
Walgreens
OMAHA, NE
- $17.5 to $22.5 USD / hour
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Shift Lead
Walgreens
OMAHA, NE
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Shift Lead
Walgreens
BELLEVUE, NE
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Shift Lead
Walgreens
FLORISSANT, MO
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Photo Specialist
Walgreens
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- $15 to $19 USD / hour
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Pharmacy Operations Manager
Walgreens
OLNEY, MD
- $22.5 to $35.75 USD / hour
…certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist,…
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Shift Lead
Walgreens
BALTIMORE, MD
- $17.5 to $22.5 USD / hour
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ROCKVILLE, MD
- $18.25 to $25 USD / hour
…business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their…
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Shift Lead
Walgreens
LAFAYETTE, LA
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
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Sr. Analyst, Financial Planning & Analysis
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Denver, CO
- $85,500 to $104,000 USD / year
…internally on new business models and implement processes and systems to support Strive’s Growth. Reporting to the Sr. Director, Finance, this role provides an opportunity to sharpen…
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Senior Optical Systems Engineer
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Inn Library Lounge Supervisor - Flex
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United States
- $19.44 USD / hour
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Solar Portfolio Engineer
ACT Power Services
Remote, United States
…talented engineers provides oversight, management, technical support, and serves as our client interface for our rapidly growing operating fleet. This role requires a broad skill set and an…

Highmark Inc

Outreach Representative

Remote, United States

$19.66

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Job details

Pay: $19.66
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Company :

Highmark Inc.Job Description :

JOB SUMMARY

This job is responsible for serving as a liaison between the member, the Health Plan, and the relevant state and/or federal regulators. The position conducts telephonic support to assess member needs, provide appointment scheduling assistance, and educating members of their rights and responsibilities. This position is also responsible for assisting members in navigating the grievance and appeals process and representing member interests internally and externally.

ESSENTIAL RESPONSIBILITIES

Communicate effectively with staff, providers and members to accomplish business and member needs
Initiate outreach efforts, primarily by telephone, related to targeted preventive health initiatives:
Perform member education functions on the importance of targeted preventive health service
Recruit, holistically assess and enroll members into Disease Management Programs as appropriate
Assess opportunity for Care Management intervention and make appropriate referral
Contact members, providers and community agencies to coordinate access to preventive health services
Tracks all member and provider contacts in the appropriate computer systems for the purposes of data collection and record keeping
Participate in the development of outreach programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members.
Other duties as assigned or requested.

This is a full time, work from home, position schedule is 8:00 AM - 4:30 PM EST

EDUCATION

Required

High School / GED

Preferred

Associate’s Degree

EXPERIENCE

Required

1 year in Community Outreach or Customer Service

Preferred

Familiarity with healthcare and/or insurance
Experience working with the Medicaid and/or Medicare population

SKILLS

Must be proactive, self-directed, assertive and creative in problem solving and system planning
Strong active listening skills with the ability to act sensitively toward diverse people and situations .Ability to successfully interact with external customers, peers, colleagues, and management team
Demonstrate effective time management skills and demonstrate an ability to prioritize and handle multiple tasks simultaneously
Must demonstrate sound judgment and discretion when approaching problems and making decisions
This position must be able to utilize sound and flexible productive work habits to set priorities, organize work and utilize time effectively
Must be aware of issues members face related to healthcare including transportation, child care, lack of knowledge concerning preventive health, distrust of the system as well as other personal, social, financial barriers
Must demonstrate patience and empathy when interacting with members and all internal/external customers
This job requires the ability to work independently and as a team member

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type Remote

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$19.66

Pay Range Maximum:

$27.42 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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