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AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $24.05 to $63 USD / hour
At American Express, we empower future technologists to learn, innovate, and make an impact from day one. As an AI Engineer Intern in Enterprise Technology Services, you’ll join a 10-week…
Added 2 mins ago
AE
Campus Undergraduate Full-Time Engineer - 2027 Software Engineer I, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As a Software Engineer in the full-time Technology Graduate Program, you’ll join a…
Added 2 mins ago
AE
Campus Undergraduate Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As an AI Engineer I in Enterprise Technology Services, you’ll join a full-time graduate…
Added 2 mins ago
AE
Campus Graduate Masters Full-Time Engineer - 2027 AI Engineer I, Enterprise Technology Services- Sunrise, FL
American Express
Sunrise, FL
- $78,000 to $124,750 USD / year
- Full-time
At American Express, we empower technologists to learn, innovate, and make an impact from day one. As an AI Engineer I in Enterprise Technology Services, you’ll join a full-time graduate…
Added 3 mins ago
Vice President- Product Delivery Stakeholder Engagement
JPMorgan Chase
Tampa, FL
Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes…
Added 3 mins ago
C
Associate Controls Engineer
Carrier
Orlando, FL
- $53,000 to $106,000 USD / year
As a Controls Engineer, you’ll be an expert voice on-site- performing difficult and complex engineering activities and creating standard work for common procedures.
Added 3 mins ago
Banking Product Forward Deployed Engineer - Products & Platforms
Deloitte
Tampa, FL · Miami, FL
We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will…
Added 3 mins ago
Lead Product Forward Deployed Engineer (pFDE) - Products & Platforms
Deloitte
Tampa, FL · Miami, FL
We are looking for a highly skilled and client-facing Forward Deployed Engineer (FDE) to sit at the intersection of engineering excellence and customer partnership. In this role, you will…
Added 3 mins ago
Lead UI Engineer - Products & Platforms
Deloitte
Tampa, FL · Miami, FL
The BankingSuite team is looking is looking for a Lead UI Engineer with a passion for innovation and the experience to launch a high-quality digital banking product as part of a FinTech…
Added 46 mins ago
C
Field Engineer - Automated Logic
Carrier
Clifton, NJ
- $53,000 to $106,000 USD / year
At Automated Logic, a Carrier Company, we provide a work home for those ready to lead in the field. As a Field Engineer, you deliver durable solutions by applying sound technical judgment…
Added 46 mins ago
C
Field Engineer - Automated Logic
Carrier
Clifton, NJ
- $53,000 to $106,000 USD / year
At Automated Logic, a Carrier Company, we provide a work home for those ready to lead in the field. As a Field Engineer, you deliver durable solutions by applying sound technical judgment…
Added 46 mins ago
Principal Solution Engineer - Oracle EPM and Hyperion HFM
American Water Works Service Company
Camden, NJ
…Experience with all phases of implementation including business process blueprint, detailed design, configuration, testing, and support. Work with the business to gather requirements,…
Added 46 mins ago
A
C++ Software Engineer
Actalent
Manassas, VA
- $60 to $90 USD / hour
…mission-critical submarine acoustic system by focusing on software build, integration, and dependency management across a large-scale C/C++ engineering environment. You will work primarily…
Added 59 mins ago
Submarine Acoustics Install Management Logistics Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Washington, DC
…the integrity of the mission. We're looking for a logistics engineer like you to apply your engineering and process improvement expertise to develop tools for PMS401 within PAE Undersea.…
Added 1 hour ago
EC
Regional Sales Lead - Northeast
Eaton Corporation
Moon Township, PA
- $99,000 to $145,000 USD / year
This role acts as the Thermal Experience Application Engineer (TXAE) and will be working to integrate Eaton Exertherm product solutions into plans and request for proposals at end users and…
Added 2 hours ago
VDC Manager
Thornton Construction Company
Opa-locka, FL
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Added 3 hours ago
Data Engineer
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Added 3 hours ago
Senior Staff Engineering Program Manager (EPM)
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Dulles, VA · McLean, VA
Prior Experience as a Chief Engineer, System Engineering Integration and Test (SEIT Lead), Integrated Product Team (IPT) Lead, Program Manager, Project Management, or EPM - in addition to…
Added 3 hours ago
ENGINEER SYSTEMS TEST 3
HII
Newport News, VA
…together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look…
Added 3 hours ago
ENGINEER MECHANICAL 1
HII
Newport News, VA
…together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look…
Added 3 hours ago
ENGINEER STRUCTURAL 1
HII
Newport News, VA
…together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look…
Added 3 hours ago
ENGINEER WELDING 1
HII
Newport News, VA
…together at the forefront of technology, manufacturing, and integration of the most powerful and survivable naval ships in the world. Want to be part of the team? Apply today! We look…
Added 3 hours ago
Technology Consulting - TMT - Forward Deployed Engineer - Sr Manager
EY
Chicago, IL · Houston, TX · Miami, FL · New York, NY · San Antonio, TX · San Francisco, CA · Dallas, TX
As a Senior Manager and Forward Deployed Engineer (FDE), you will help establish and lead our FDE capability. An FDE combines four disciplines in one role: software engineering, deep AI and…
Added 3 hours ago
Security Consulting Engineer(Remote)
Cisco
Research Triangle Park, NC
…services for Cisco’s top customers through delivery of advisory, integration, and managed services. Complementing the strongest portfolio of security products, Cisco is in a unique position…
Added 4 hours ago
FV
Adjunct Instructor - Biomedical Electronics
Fox Valley Technical College (FVTC)
Appleton, WI
- $45 USD / hour
…activities, networking with regional industry leaders, and the integration of new techniques and technology. Maintain Faculty Quality Assurance System requirements and licensure required to…

Highmark Health

Site Reliability Engineer

Concord, NH, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

This job is responsible for the reliability, availability, and performance of critical healthcare IT systems, principally in the Environment of Care (EOC), enabling seamless access to essential services for patients, providers, and the people we serve. Proactively identifies and mitigates potential disruptions to maintain the highest standards of care and operational efficiency. This role blends software engineering, clinical engineering, and security principles with a deep understanding of healthcare operations to minimize downtime, improve system resilience, and to support clinical workflows and continuity of hospital operations. Works cross-functionally with AHN site leaders and teams to navigate and to monitor and support building automation and facility systems, clinical engineering / IoT, healthcare delivery technology architecture, infrastructure and platform operations, and cybersecurity. Fosters a culture of automation, continuous improvement, collaboration, and patient safety. Responsible for developing and delivering reporting systems in order to monitor and maintain system health metrics (e.g., latency, traffic, errors, and saturation) leveraging industry practices, manufacturer guidance, and other service delivery objectives.

ESSENTIAL RESPONSIBILITIES

Actively engages with clinical engineering, cybersecurity, device manufacturers, suppliers, and Information Technology SMEs to oversee and to implement and deliver on activities which manage, monitor, and secure a diverse range of clinical devices and other technology equipment (e.g., IoT), ensuring compliance with HIPAA and other relevant regulations (e.g., FDA, TJC, PCI). Keeps current on healthcare IT trends, including AI, security patching, and best practices for device hardening. Assists with network segmentation, access control, and other configuration and monitoring activities whichisolate and to protect clinical and other critical devices. Automates monitoring tasks to improve efficiency and reduce errors. Identifies and remediates vulnerabilities in clinical devices and related infrastructure. Identifies and reports issues with assets, devices, integration services, and other equipment. Consults the appropriate parties to develop and deploy a fix/solution or oversees ownership of resolution actions. Utilizes observability practices to gain deep insights into system behavior, enabling faster identification and resolution of issues.20%
Troubleshoots technical issues related to medical equipment and systems in partnership with Clinical Engineering and Cybersecurity Engineering. Assists with maintaining assets throughout their medical device technology lifecycle – from product/device evaluation, discovery, to implementation, maintenance, and through retirement. Maintains documentation related to the IT infrastructure supporting clinicaland other critical devices according to company frameworks, standards, etc. Participates in the planning and executes preventative maintenance activities as directed. Demonstrates the ability to analyze complex problems and develop effective solutions, how to troubleshoot system outages and performance issues, and how to work collaboratively with other IT, cybersecurity, facility, AI and application teams to resolve issues and to conduct root cause analyses.20%
Supports activities and initiatives affecting their assigned area of responsibility including, but not limited to platform / product management, disaster recovery services, infrastructure and architecture, storage management, and release management. Participates in the planning and execution of downtime drills and system / device recovery exercises. Supports other emergency preparedness drills and exercises, as needed. Leads or participates in post-incident reviews to identify root causes and implement corrective actions. Works with cross-functional stakeholders to Implement and to maintain redundant systems and failover mechanisms to minimize downtime. Reviews and provides feedback on emergency operations plans and other materials which are used to respond to emergency situations (e.g., Continuity of Operations Plans, Incident Response Guides, Downtime Procedures). Actively supports the planning and execution of system migrations, releases, and upgrades to ensure minimal disruption to clinical operations. Executes on assigned migration or installation plans, including risk assessments, rollback procedures, and communication strategies. Assists local site leaders with navigating shared services (e.g., AI, IT, Information Security, Clinical Engineering, Platform Operations, Technology Acquisition).20%
Actively engages with facility leaders to optimize the performance and monitoring of building automation systems (BAS), including HVAC, lighting, fire suppression, security systems, etc. Executes activities and assists with the development or maintenance of procedures used to monitor BAS performance metrics and proactively identifies potential issues. Engages with facilities management to implement improvements to the BAS infrastructure. Engages with cybersecurity, vendors/manufacturers, et. al. to ensure the security of building automation systems and oversees monitoring of performance, service delivery, and support.20%
Maintains detailed documentation of systems, device inventories, processes, and procedures.Leads by example by sharing knowledge and best practices with other staff and cross-functional teams. Stays current with the latest technologies and trends in site reliability engineering. Leads or participates in briefings with cross-functional stakeholders to understand assignments, priorities, support tickets, customer needs, etc.15%
Other duties as assigned or requested.5%

Q UALIFICATIONS:

Required

Bachelor’s degree in Computer Science, Engineering, Management Information Systems, IT, or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
3 years of experience in Site Reliability Engineering (SRE), Systems Administration, or DevOps particularly in healthcare IT

Preferred

Master's degree inComputer Science, Engineering, Management Information Systems, IT, or related field.
3 years of experience in Medical device management lifecycle, network / device segmentation, vulnerability and patch management
3 years of experience in Healthcare IT experience in architecture, automation, IoT, telemetry, telehealth, security, system development lifecycle, capacity planning, networking, continuous integration / continuous delivery pipelines (CI/CD), incident management, scripting, metrics, monitoring, redundancy, etc.
3 years of experience in working in highly regulated environments
3 years of experience in Progressive roles, preferably inclinical engineering, IT, business continuity, backup and storage management, building automation, or cybersecurity discipline in healthcare

SKILLS:

Problem-Solving: Excellent analytical and troubleshooting skills; High capacity to think analytically, interpret information / observations, apply judgment and to assist with making effective, strategic decisions.
Collaboration: Ability to work effectively in a team environment; demonstrated ability to support multiple sites and locations while maintaining consistency in service delivery processes and procedures.
Communication: Strong written and verbal communication skills.
Flexibility: Willingness to participate in activities or incidents which may occur outside of regular work schedules.
Leadership: Demonstrated resource and project planning capabilities, decision making skills, history of results-oriented delivery, and effective team building across multiple locations and a diverse team of staff, partners, and stakeholders.
Security Awareness: Understanding of security best practices and how to apply them in a healthcare IT environment.
Delivery and Execution: Demonstrated competency in the execution of multiple projects, including managing resources across multiple projects to meet goals.
Relationships: Strong relationship building skills and ability to influence with and without authority in a matrixed organization.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$42.13

Pay Range Maximum:

$66.99

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice (https://dokumfe7mps0i.cloudfront.net/oms/4391/document/2026/1/doclib_458575_QLVK9_1769448333304228022_1769448333396/1769448333396.pdf)

Req ID: J290565

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More about this job

Skills

Clinical science
Building automation
Cybersecurity
Process improvement
Collaboration
Reporting
Computer technology
Regulatory compliance
Monitor activities
Medical furniture
Documentation
Implement ICT recovery system
Incident response
Communication skills
HVAC
Building systems monitoring technology
Computer science
System administration
CI/CD
Problem solving
Troubleshooting
Think analytically
Leadership
Decision making
Team building
Manage resources
Relationship building

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