Breakfast attendant

Breakfast Attendant Requisition ID 2026-84298 Category Food and Beverage Job Location US-PA-Dickson City Property Fairfield Inn Scranton Pay Class Full Time Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Fairfield Inn Scranton 949 Viewmont Drive Dickson City , PA 18519 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities 1. Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. 2. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working 3. Greet and seat guests at appropriate tables in a timely manner 4. Ensure quality control of menus with regard to cleanliness and appearance 5. Clear clean and reset tables/hotel spaces per client request or management instruction 6. Ensure all service areas are stocked organized clean and neat and all side work is complete each shift 7. Accommodate any special requests made by a guest and offer appropriate alternatives when necessary 8. Communicate with all departments regarding in house VIPs 9. Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas 10. Have a complete knowledge of standards of service for receiving a room service order 11. Have a thorough knowledge of menus and current specials in all applicable departments 12. Carry out cashiering functions in closing checks and end of shift paperwork 13. Perform opening and closing procedures and side work duties according to station rotation assignment 14. Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do 15. Perform any other duties or attend meetings as requested by management 16. Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications 1. Ability to perform job function with attention to detail speed and accuracy 2. High School diploma or equivalent and/or experience in a hotel or a related field preferred 3. Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 4. Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property 5. Must be able to obtain and provide F od Handlers card as required by city/county/state 6. Must be able to evaluate and select among alternative courses of action quickly and accurately 7. Ability to handle stressful situations in a calm professional manner 8. Understanding of hotel products and guest services 9. Ability to communicate professionally when answering phones and speaking with guests and team members 10. Demonstrates a positive attitude and a desire to be of service to others 11. Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette 12. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 13. Ability to read comprehend and write simple instructions and/or short correspondence and memos 14. Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy 15. Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner Benefits We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. 1. Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions 2. Paid holidays 3. Paid vacation 4. Paid sick leave (provided in accordance with applicable law) 5. Employee assistance program (EAP) 6. Educational opportunities / Tuition reimbursement 7. Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in ... For full info follow application link. Highgate Hotels and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant's race, color, age, religion, sex, national origin, disability, genetic information, uniformed services, veteran status, sexual orientation, gender identity and expression or any other legally protected classification. Highgate Hotels will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.