Front Desk Receptionist/ Leasing Agent

Front Desk Receptionist / Leasing Agent

Position Overview

We are seeking a reliable, organized, and customer-focused Office Administrator / Leasing Agent to join our property management team. This position will support the day-to-day operations of the office while operating leasing activities, resident communication, property administration, and general customer service.

The ideal candidate is professional, detail-oriented, and comfortable balancing multiple responsibilities in a fast-paced property management environment. Strong communication skills, organization, and the ability to work independently are essential.

Key Responsibilities

Office Administration

• Manage daily office operations, including phone calls, emails, scheduling, filing, and general administrative tasks
• Maintain accurate resident, property, and leasing records
• Process documents, applications, and other property management paperwork
• Coordinate appointments, property showings, inspections, and maintenance-related scheduling
• Maintain organized digital and physical files

Leasing & Resident Services

• Respond to prospective resident inquiries through phone, email, and other communication platforms
• Schedule and conduct property tours
• Provide prospective residents with information regarding available properties, rental requirements, policies, and application procedures
• Process rental applications and assist with the leasing process from inquiry through move-in
• Prepare and maintain lease documents and related paperwork
• Communicate with current residents regarding questions, concerns, and renewals
• Assist with move-in and move-out coordination
• Follow up with prospective and current residents to provide a positive rental experience
• Maintain knowledge of available properties, pricing, amenities, and local market conditions

Qualifications

Previous experience in property management, leasing, office administration, customer service, or a related field preferred

Strong verbal and written communication skills

Excellent organization and attention to detail

Ability to manage multiple priorities and meet deadlines