Team Leader

“Why Work at Hiawatha Homes?”

At Hiawatha Homes, our work matters. Every day, our team members support individuals with disabilities and specialized needs in ways that promote safety, dignity, independence, and quality of life. If you are looking for a career where your work isn't transactional, but instead you can build meaningful relationships, make a direct impact, and be part of a mission-driven organization, Hiawatha Homes may be the right place for you. We value compassion, accountability, teamwork, and professionalism, and we are committed to creating a supportive work environment where employees feel respected and appreciated.

Position Overview

The Team Lead functions as a trainer and mentor to the Direct Support Professionals and Aides within their designated program. He/she plans and monitors daily activities and routines, and provides ongoing feedback to the Direct Support Professionals and Aides. The Team Lead supports individuals with disabilities in community-based residential homes and family support services. He/she assists individuals with daily living skills development, health and wellness management, medication administration, behavioral and communication development, personal cares and community involvement. Quality support services are delivered with dignity and respect for each individual’s unique needs. The Team Lead advocates for individuals to be fully integrated into community life.

Essential Job Functions

Direct

• Follows the Health Plan as written for each person and documents appropriately.
• Displays satisfactory attendance and punctuality.
• Demonstrates a person-centered attitude and builds positive relationships with the individuals supported.
• Documents day-to-day progress and activities.
• Promotes health and safety within the program and on Hiawatha Homes properties.
• Other as required by the Program.
• Maintains regular communication with staff, families, and team members; monitors agency communications and maintains an accurate Outlook calendar.
• Supports the House Coordinator in overseeing daily program operations, ensuring compliance with licensing regulations, agency policies, and individual rights.
• Leads and mentors Direct Support Professionals and Aides, coordinates training, monitors professional development, and communicates performance concerns.
• Assists with staff scheduling, coverage, overtime, meetings, and resolving staffing conflicts.
• Provides operational leadership in the absence of the House Coordinator and communicates significant matters to appropriate leadership.
• Assists with coordinating individuals' medical appointments, annual meetings, required documentation, guardian permissions, and community activities.
• Supports household operations, including cleaning schedules, menu planning, shopping, and budget management.
• Promotes a positive work environment, demonstrates flexibility to support other programs, and performs additional duties as assigned.

Training Compliance

• Attends monthly staff meetings (unless pre-excused by supervisor).
• Takes responsibility for arranging with supervisor to review missed meeting notes on Therap.
• Attends orientation and on-going training as directed.
• Ensures annual training compliance module is completed.
• Ensures annual 245D compliance trainings are current (CPR, BST, Back Safety, etc.).
• Completes the number of annual mandatory training (12 or 24), based on length of field experience.

Minimum Job Requirements

• Is at least 18 years of age.
• Has the ability to speak, write, and comprehend the English language.
• Possesses a valid driver’s license, satisfactory motor vehicle record, and successfully completes a Hiawatha Homes driving test.
• Is able to provide proof of employment eligibility and proof of being free from tuberculosis upon hire.
• Successfully passes a State of Minnesota background check before working unsupervised.
• Is willing and able to work with and support both males and females.
• Successfully completes the Hiawatha Homes Medication Administration class.

*At least one year of direct care and/or residential services experience preferred.

*High School Diploma or GED (General Education Diploma) preferred.

Working Conditions

The physical demands described below are representative of those that must be met in order to successfully complete essential job functions. In compliance with the Americans with Disabilities Act, reasonable accommodations will be considered.

• Frequently pushes, pulls, grasps, reaches below shoulder level, and lifts/carries up to 35 lbs. unassisted.
• Occasionally bends, stoops, squats, kneels, climbs, crawls, walks on uneven ground, reaches above shoulder level, and lifts/carries in excess of 35 lbs. unassisted.
• Stands or walks the majority of the work day.
• Works 75-90 percent indoors and 10-25 percent outdoors.
• Works with household cleaning solutions and refuels company vehicles as needed.
• Works with a variety of tools and equipment including, but not limited to: wheelchairs (manual and electric), wheelchair batteries and chargers, wheelchair hook-ups, lifts or ramps (manual, hydraulic, and/or electric), adaptive positioning equipment, manual or electric beds, bed rails, oxygen tanks, mist or suction machines, augmentative communication devices, office equipment including but not limited to computers and office software, household appliances, household cleaning equipment, garbage/recycling bins, gas or charcoal grills, sprinkler or garden hoses, snow shovels and/or scrapers.

Benefits

Paid job training.

• Shift differentials.
• Paid time off.
• Retirement plan with an employer paid match for eligible positions.
• Health, Dental, and Vision insurance for eligible positions.
• Short Term Disability insurance for eligible positions.
• $500 sign in bonus after 6 months of employment.

Hiawatha Homes is an Equal Opportunity Employer

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.

Applicants who need reasonable accommodations during the hiring process may contact Human Resources.