Jobs in the United States

25+ jobs

Added 17 mins ago
TC
Traveling General Superintendent - MSG - Sports
Turner Construction
Denver, CO
- $190,000 to $265,000 USD / year
Support the Project Executive, Project Superintendent and Project Manager to support development of logistics plans and schedules during pre-construction and early project activities.
Added 17 mins ago
TC
Preconstruction Executive - MSG - Aviation
Turner Construction
Denver, CO
- $190,000 to $285,000 USD / year
Co-lead and manage Project Launch in collaboration with Project Executive and General Manager.
Added 17 mins ago
TC
Traveling Project Executive - MSG - Aviation
Turner Construction
Denver, CO
- $220,000 to $290,000 USD / year
Reports to: Construction Executive, Operations Manager, Senior Operations Manager, Regional Operations Manager
Added 17 mins ago
TC
Traveling Project Executive - MSG - Pharmaceutical
Turner Construction
Denver, CO
- $215,000 to $300,000 USD / year
Reports to: Construction Executive, Operations Manager, Senior Operations Manager, Regional Operations Manager
Added 17 mins ago
TC
MEP Preconstruction Executive - MSG - Sports
Turner Construction
Denver, CO
- $40,123 USD / year
Co-lead and manage Project Launch in collaboration with Project Executive and General Manager.
Added 17 mins ago
ES
Sr. GIS Account Manager - Utilities, Telecom, Rail
Environmental Systems Research Institute Inc.
Louisville, CO
- $114,400 to $218,400 USD / year
…and business drivers within organizations and gain access to executive, enterprise-level decision makers. Understand complex customer budgeting and acquisition…
Added 17 mins ago
ES
Sr. Partner Manager - Commercial Natural Resources
Environmental Systems Research Institute Inc.
Louisville, CO
- $107,120 to $182,104 USD / year
…Build trusted connections with partner stakeholders and support executive engagement as needed. Communicate effectively across internal and partner teams to ensure alignment on goals,…
Added 19 mins ago
TB
Associate Operations Manager, Kitchen Innovation
Taco Bell Corp.
Irvine, CA
- $109,400 to $125,000 USD / year
The Kitchen Innovation Associate Manager supports the development, testing, and operational validation of next-generation kitchen solutions for Taco Bell. This role partners closely with…
Added 19 mins ago
TB
Program Manager, Value & Digital Marketing
Taco Bell Corp.
Irvine, CA
- $137,900 to $162,300 USD / year
The Program Manager, Value & Digital Enterprise is a strategic leadership role within Taco Bell's Enterprise Operations & Program Management team. This role leads the integrated Value,…
Added 19 mins ago
TB
Associate Manager, Strategic Product Finance
Taco Bell Corp.
Irvine, CA
- $109,400 to $128,600 USD / year
…performance and support data-driven decision-making. The Associate Manager is instrumental to launching the unique and craveable products that are Taco Bell's secret…
Added 34 mins ago
Portfolio Manager
Infor
Atlanta, GA
The IT Portfolio Manager serves as a strategic trusted partner to Revenue Operations and Marketing, connecting business priorities, technology investments, delivery capacity, and measurable…
Added 50 mins ago
Room Attendant
E11EVEN Club Hotel & Residences
Miami, FL
…through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio…
Added 1 hour ago
W
Senior Manager, Quality Assurance Ops Excellence and Resiliency
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Create clear executive reporting and recommendations that show the improvement portfolio, resilience risks and readiness, AI transformation opportunities, implementation progress,…
Added 1 hour ago
W
Senior Manager, Audit
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Lead the development and execution of global audit plans, aligning with business priorities and risk mitigation strategies.
Added 1 hour ago
W
Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Own the end-to-end lifecycle of knowledge articles and reference materials, including development, validation, publishing, maintenance, and retirement.
Added 1 hour ago
W
Senior Manager, Electrical Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
The Senior Manager, Electrical Engineering is responsible for leading enterprise electrical safety and reliability programs across Walmart, Sam’s Club, and Supply Chain facilities. This…
Added 1 hour ago
Senior Manager, Major Nuclear Projects
Blue United Sourcing
Toledo, OH
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Manager, Major Nuclear Projects
Blue United Sourcing
Cleveland, OH
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Manager, Major Nuclear Projects
Blue United Sourcing
Phoenix, AZ
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Manager, Major Nuclear Projects
Blue United Sourcing
Corpus Christi, TX
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Project Manager - Nuclear Power
Blue United Sourcing
Toledo, OH
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Project Manager - Nuclear Power
Blue United Sourcing
Cleveland, OH
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Project Manager - Nuclear Power
Blue United Sourcing
Phoenix, AZ
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Project Manager - Nuclear Power
Blue United Sourcing
Corpus Christi, TX
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…
Added 1 hour ago
Senior Project Manager, Energy Infrastructure
Blue United Sourcing
Toledo, OH
Blue United Sourcing is seeking a Senior Manager of Major Projects on behalf of a leading nuclear power generation company. This role is responsible for directing execution of a large-scale…

Sr. Manager, Customer Success

United States

The base salary range for this US-based, full-time, and exempt position is $120,000 - $140,000, not including variable compensation.

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Job details

Pay: The base salary range for this US-based, full-time, and exempt position is $120,000 - $140,000, not including variable compensation.
Posting language: English
Posted: Nov 5, 2026

Original job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

We're seeking an experienced Sr. Manager, Customer Success to manage the CS team and portfolio, driving customer relationship excellence as we scale our next-gen home care provider technology. This role is a great fit for a leader who wants to make a difference for tens of thousands of caregivers and families, working alongside a passionate and focused team. You’ll work cross functionally, spanning Product, Implementation, and more, to develop and grow a best in class function. We operate from a start-up mindset, in a collaborative, customer-focused environment that values flexibility, adaptability, innovation, and continuous improvement. As part of a small but impactful team, you'll have the opportunity to contribute ideas and help deliver meaningful outcomes for our customers.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties

Responsible for leading and managing the Customer Success team, driving a high-performance culture and providing leadership through mentoring and strategic direction setting.
Use a combination of listening, problem solving, consulting, and educating to align clients’ business needs, pain points, and challenges to the value proposition of the product and keep us ahead of the curve.
Own the full customer lifecycle for a portfolio of several hundred home care agency customers, driving adoption, retention, renewal and expansion (NRR, GRR).
Responsible for the ongoing health of client relationships while building and maintaining strong long-lasting partnerships.
Use a combination of listening, problem solving, consulting, and educating to align clients’ business needs, pain points, and challenges to the value proposition of the product and keep us ahead of the curve.
Lead business reviews and strategic discussions with senior client leadership, driving alignment and influencing decision making towards the best use of the platform. Understand customers’ organizational landscapes, identifying key stakeholders and building strong relationships with key executives.
Develop excellent, polished PPT presentations to drive executive steering committee sessions with large customer accounts.
Work cross functionally with Product and other areas to manage and deliver on customer expectations and commitments, providing valuable feedback from client interactions to senior leadership.
Navigate complex, challenging client requests and issue escalations.
Demonstrate subject matter expertise in the areas of the product customers prioritize, such as healthcare billing, EVV compliance, care documentation, and financial reporting.
Utilize customer data and analytics to track portfolio health, identify trends, and proactively address customer needs.
Optimize use of team tooling such as Gainsight and Salesforce, and find ways to drive the function’s efficiency and output with gen AI.
Regularly travel to client sites, conferences, and industry events to represent the company, and engage with stakeholders.

Other Job Duties

Other duties as assigned by supervisor or HHAeXchange leader.

Travel Requirements

Travel 10-25%, including overnight travel

Required Education, Experience, Certifications and Skills

8+ years of Customer Success experience in B2B SaaS
2+ years of people management experience
Healthcare industry experience required, home care preferred
Excellent verbal, written, and interpersonal communication skills
Skilled in cultivating and maintaining strong relationships with customers and internal teams, consistently demonstrating effective relationship management, even in high-pressure situations
Ability to lead and motivate teams, continuously assessing talent and development needs
Proficiency in Salesforce and MS Office Suite (Gainsight preferred)
Understanding of customer success metrics and analytics (NRR, GRR, etc.)
Strong presentation skills and the ability to professionally present to clients at executive and strategic levels
Strong problem-solving and analytical skills (including Excel data analysis)

The base salary range for this US-based, full-time, and exempt position is $120,000 - $140,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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More about this job

Skills

Leadership
Coaching
Problem solving
Decision making
Presentation skills
Regulatory compliance
Documentation
Financial reporting
Salesforce
Represent the organisation
Team leadership
Communication skills
Microsoft Office
Analytical skills
Microsoft Excel
Data analysis

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