Program Manager - Insurance

JOB DESCRIPTION Business Card Job Title Principal IT Project Manager Department Business Enablement & Engagement SBU Data & Technology Location US, UK, Europe Billable Job ☐ Yes ☒ No Select One ☒ Individual Contributor ☐ People Manager Job Purpose: The Principal IT Project Manager is accountable for the end-to-end delivery of technology projects that are of critical importance and/or high complexity, ensuring predictable execution, strong governance, and measurable business outcomes. The role leads cross-functional delivery teams in a matrix environment, applying expert project management discipline to manage scope, schedule, budget, risks, dependencies, and stakeholder expectations. The Principal Project Manager operates with a high degree of autonomy, provides delivery assurance for key initiatives, and mentors other Project Managers through coaching, standards adoption, and escalation support. Key Accountabilities: Accountability Supporting Activities Delivery Leadership for Critical & Complex Technology Projects • Lead the full project lifecycle for critical and/or highly complex technology initiatives, ensuring delivery to agreed scope, timelines, budgets, and quality outcomes. • Establish and maintain integrated delivery plans, milestone tracking, delivery governance cadence, and execution discipline across multi-team workstreams. • Drive alignment across business and technology stakeholders to achieve outcomes, manage trade-offs, and resolve delivery blockers quickly and transparently. • Ensure delivery artefacts, decisions, and approvals are documented and auditable in line with governance and delivery standards. Stakeholder Management, Governance & Executive Communication • Act as the primary delivery point of contact for senior stakeholders, providing clear status, forecasting, decision points, and recommendations.