Jobs in the United States

25+ jobs

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Added 1 min ago
Field Service Engineer
Emerson
Charlotte, NC
If you are a Field Service Engineer looking for an opportunity to grow and develop your career in control sysems engineering, Emerson has an exciting opportunity for you! Based at our…
Added 3 mins ago
Technical Operations Engineer (On-site)
Merck Sharp & Dohme LLC
NJ
The engineer partners closely with Production, Process Engineering, Quality, Facilities, Maintenance, Automation, capital project teams, and other program stakeholders. The position…
Added 3 mins ago
Associate Specialist, Technical Operations Engineer (On-site)
Merck Sharp & Dohme LLC
NJ
The engineer partners closely with Production, Process Engineering, Quality, Facilities, Maintenance, Automation, capital project teams, and other program stakeholders. The position…
Added 4 mins ago
Linux Support Technician - Tier II
Careers - IP Secure, LLC
San Antonio, TX
Provide advanced administration, maintenance, troubleshooting, and operational support for enterprise Ubuntu Linux systems.
Added 5 mins ago
Electrical and Instrumentation Supervisor
PPG Industries, Inc.
United States
Perform engineering review of proposed new equipment designs to assess reliability, ease of maintenance, and availability of replacement parts
Added 5 mins ago
Chemical Process Engineer
LED FastStart
Coushatta, LA
Masters in Chemical Engineering or directly related field + 2 years of experience as Process Engineer or in a directly related occupation. Other Special Skills or Requirements:
Added 6 mins ago
Mechanical Engineer
Pratt Industries
Conyers, GA
Develop Scope, Plan, Quote, & Implement Capital & Maintenance Projects
Added 7 mins ago
CV
Computer Systems Engineer Architect
Chimes VA Brand
BALTIMORE, MD
- $46.01 to $82.84 USD / hour
Chimes | Computer Systems Engineer Architect | Remote Position
Added 15 mins ago
Senior Process Automation & Controls Engineer
Worley
Metairie, LA
We are seeking a Senior Process Automation & Controls Engineer to join our Consulting team, the office location is in Metairie, Lousina. This position is ideal for an experienced engineer…
Added 17 mins ago
Mid Level SDET
Vidoori
Hyattsville
We are seeking an analytical, quality-focused, and collaborative Mid-level Software Development Engineer in Test to join our engineering team. This role is ideal for someone with…
Added 18 mins ago
Combustion Engineer
constellium
Ravenswood, WV
The Combustion Engineer is the site technical expert for industrial combustion systems supporting a large, unionized aluminum rolling and manufacturing facility. This role partners closely…
Added 20 mins ago
SO
Process Safety Engineer
Shell Oil Products US
LA
- $124,000 to $186,000 USD / year
Collaborate with Engineering, Operations, Construction, Maintenance, Reliability, HSSE, and Project teams to embed process safety requirements throughout project execution.
Added 23 mins ago
DevOps & Systems Engineer
Safepoint MGA, LLC
Temple Terrace, FL
The DevOps & Systems Engineer is responsible for the reliability, security, automation, deployment, monitoring, and ongoing administration of the company's cloud and internal technology…
Added 24 mins ago
Sr Production Engineer
Monument Chemical Bayport, LLC
Pasadena, TX
Accountable for asset reliability and availability, unit programmed expenses, unit variable expenses (energy, catalyst), delivering the chemical operations/optimization objectives, product…
Added 24 mins ago
T
Integration Engineer
TEKsystems
Palm Beach, FL
- $125,000 to $135,000 USD / year
Support gateway upgrades, platform maintenance, and operational governance requirements.
Added 25 mins ago
Systems Engineer 3
Onto Innovation Inc-US
United States
We are seeking a Systems Engineer 3 to independently contribute to the support, maintenance, and development of complex automated optical inspection and metrology platforms for the…
Added 25 mins ago
Senior Software Engineer
Onto Innovation Inc-US
United States
…their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and…
Added 28 mins ago
OV
Engineer (Coal Combustion Experience Preferred)
Ohio Valley Electric Corporation / Indiana - Kentucky Electric Corporation
Madison, IN
- $7,250 to $11,588 USD / month
…activities as planning, design, research, development, testing, maintenance, troubleshooting, project management and operation at assigned…
Added 30 mins ago
S
Linux Systems Engineer (Patching & Vulnerability Management) , AVP
SSB&T
NY
- $110,000 to $177,500 USD / year
A reliability-focused approach to production systems, change planning, uptime, and controlled maintenance windows.
Added 31 mins ago
EC
Staff Quality Engineer
Entrust Corporation
Shakopee, MN
- $109,443 to $160,516 USD / year
As a member of the Quality Engineering group, the Staff Quality Engineer will support the manufacturing teams as issues arise and will be a key contributor to project teams responsible for…
Added 32 mins ago
Vice President - Rail Vehicle Engineering
WSP
Boston, MA
…vehicle programs. Leads coordination among vehicle engineering, maintenance, operations, signaling, power, maintenance-of-way, consultants, manufacturers, and system suppliers to resolve…
Added 34 mins ago
IT Support Engineer I, Operations Infrastructure Services (OIS)
Amazon.com Services LLC
Opa-Locka, FL · New Carlisle, IN · Shafter, CA · Lakeland, FL · Seffner, FL
We are seeking a motivated and technically skilled Field Engineer to join our Infrastructure Reliability Programs (IRP) team within Operational Infrastructure Services (OIS). In this role,…
Added 35 mins ago
Network Engineer 1 or 2 - Information Systems - FT - Day
Stormont-Vail HealthCare, Inc.
Topeka, KS
The Network Engineer 1 is responsible for the monitoring and maintenance of Stormont Vail's LAN, WAN, Wi-Fi.
Added 40 mins ago
C
Computer Systems Engineer Architect
Chimes
BALTIMORE, MD
- $46.01 to $82.84 USD / hour
Chimes | Computer Systems Engineer Architect | Remote Position
Added 41 mins ago
Controls Engineer
Adient US LLC
United States
We are seeking a hands-on and solutions-oriented Controls Engineer to support and improve automated manufacturing systems within a high-volume automotive production environment. This role…

HEXAWARE

Production Support Engineer

United States

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Job details

Experience: 5-7 years of experience providing application support, technical support, or systems administration services.
Posting language: English
Posted: Nov 3, 2026

Original job description

Role : Production Support Engineer Location : Alpharetta GA Mode of Hire : Fulltime IT Support Specialist III Responsibilities Provide advanced technical support for complex applications by identifying, troubleshooting, and resolving application issues reported by users. Develop and implement software solutions to address application errors and improve system functionality. Support end users by providing systems administration assistance, coordinating stakeholder discussions, updating documentation, and conducting user training. Monitor system performance, analyze technical issues, and recommend enhancements to improve application stability and user experience. Key Objectives

Provide Tier III support for complex applications and systems, ensuring timely resolution of technical issues and service requests.
Analyze, troubleshoot, and resolve application errors reported by internal and external users.
Develop and implement software solutions, fixes, and enhancements to address recurring application issues.
Provision and manage user access while ensuring compliance with security policies and procedures.
Address security-related issues including user ID management, password resets, and access control requests.
Log, track, and manage support interactions through ticketing systems, ensuring accurate documentation and timely updates.
Escalate unresolved issues to appropriate technical teams and monitor progress through resolution.
Follow up with stakeholders and users regarding escalated incidents and service requests.
Provide technical assistance to customers via phone, email, web chat, and other support channels.
Perform emergency system setup, configuration, and user onboarding activities as required.
Create, maintain, and update training documentation, user guides, and knowledge base articles.
Conduct end-user training sessions and provide guidance on routine system operations and best practices.
Monitor applications and systems for errors, defects, performance issues, and enhancement opportunities.
Analyze system logs, performance metrics, and user feedback to identify trends and recommend improvements.
Collaborate with developers, infrastructure teams, and business stakeholders to resolve complex technical problems.
Participate in troubleshooting efforts for production issues and support ongoing application maintenance activities.
Ensure adherence to support processes, service level agreements (SLAs), and organizational standards.
Contribute to continuous improvement initiatives by identifying opportunities to enhance support processes and system reliability.
Communicate effectively with technical and non-technical audiences regarding issue status, resolutions, and recommendations.
Support operational excellence through proactive monitoring, documentation updates, and knowledge-sharing activities.

Required Qualifications

Bachelor's degree in Computer Programming, Information Technology, Computer Science, or equivalent training and experience.
5-7 years of experience providing application support, technical support, or systems administration services.
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex technical issues.
Experience supporting enterprise applications and end-user computing environments.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to work independently, prioritize tasks, and manage time effectively.
Experience documenting technical processes, procedures, and training materials.
Knowledge of user access management, application support processes, and incident management practices.
Ability to interact effectively with cross-functional teams and stakeholders at all levels.
Experience supporting customers through multiple communication channels including phone, email, and chat.
Strong analytical skills with the ability to identify process improvement and system enhancement opportunities.

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