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Added 5 mins ago
EC
IT Specialist - Cloud
Eaton Corporation
Moon Township, PA
- $130,000 to $190,000 USD / year
The Manager of the Eaton Federal Enclave is IT's accountable owner for running and sustaining the EFE. The EFE is Eaton's secure, CMMC-aligned environment for U.S. government and defense…
Added 5 mins ago
ConvergeProsperity - Lead Product Forward Deployed Engineer for FSI Signals - Products & Platforms
Deloitte
Philadelphia, PA · Pittsburgh, PA
…to sell products to clients. You will be part of the General Manager's leadership team, responsible for proactively bringing ideas that push the business forward, weighing in on key…
Added 5 mins ago
Technical Maximo Manager - Real Estate Technology
Deloitte
Pittsburgh, PA · Philadelphia, PA
Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational initiatives. We offer comprehensive end-to-end support and advisory…
Added 6 mins ago
Signals for FSI - Product Forward Deployed Engineer - Innovation_Delivery_Transformation
Deloitte
Philadelphia, PA · Pittsburgh, PA
…to sell products to clients. You will be part of the General Manager's leadership team, responsible for proactively bringing ideas that push the business forward, weighing in on key…
Added 6 mins ago
Senior Manager, Technical Accounting
Indeed
Philadelphia, PA
The Senior Manager, Technical Accounting, plays a vital role in ensuring financial reporting accuracy and compliance with IFRS and US GAAP standards. This position supports the development…
Added 8 mins ago
Assistant Manager
Attune Med Spa
Greenwich, CT · Westport, CT
The Assistant Manager is a critical on-site leadership role responsible for supporting daily operations, team performance, and revenue execution. This role acts as a bridge between…
Added 34 mins ago
Social Services Supervisor - Licensed
Diversicare of Sedgwick
Sedgwick, KS
…the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to…
Added 50 mins ago
Branch Manager 3 - Kearney Office
U.S. Bank
Springfield, MO
…duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and…
Added 50 mins ago
Registered Nurse (Renal Nurse Manager)
Veterans Affairs, Veterans Health Administration
Kansas City, MO
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Sebring, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Haines City, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Riverview, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Tampa, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Lakeland, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Wesley Chapel, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
New Port Richey, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 53 mins ago
EM
Sales Management Trainee
Enterprise Mobility
Clearwater, FL
- $52,300 USD / year
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 1 hour ago
Data Engineer
USU RESEARCH FOUNDATION
STAFFORD, VA
Added 1 hour ago
Project Manager
CACI International
Sterling, VA
As the Project Manager, you will be responsible for contract and technical performance, guiding a multi disciplinary agile team to design, develop, and deploy capabilities that directly…
Added 1 hour ago
Business Requirements Manager
CACI International
Arlington, VA
In this position you serve as an experienced Business Requirements Manager in an Agile environment to deliver cloud infrastructure products and tools to our DHS customer. You will support a…
Added 1 hour ago
Bakery / Deli Manager
Harp's Food Stores
Highland, AR
Bakery/Deli Manager: What I Do, How I Do It, and Why I do it
Added 1 hour ago
Clinical Navigator - FT Weekends | Venice Rehab
PAM Health Rehabilitation Hospital of Venice
Nokomis, FL
…business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion.…
Added 1 hour ago
Registered Nurse
Appalachian Regional Healthcare, Inc.
Paintsville, KY
Completes patient assessments; develops, implements, evaluates, and revises the plan of care utilizing critical thinking skills.
Added 1 hour ago
Registered Nurse
Appalachian Regional Healthcare, Inc.
Paintsville, KY
Completes patient assessments; develops, implements, evaluates, and revises the plan of care utilizing critical thinking skills.
Added 1 hour ago
BP
Practice Manager - Cornelius
Banfield Pet Hospital
Cornelius, NC
- $62,450 to $90,205 USD / year
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the…

Hertz

Customer Operations Manager

Jacksonville, FL, United States

$55,000 USD / year

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Job details

Pay: $55,000 USD / year
Experience: 1-3 years’ experience in Customer Service or Operations.
Posting language: English
Posted: Nov 1, 2026

Original job description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.

The salary range for this position is $55,000.00 annually

What You’ll Do:

Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy

What We’re Looking For:

1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor’s Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability

What You’ll Get:

Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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More about this job

Skills

Sales
Customer experience
Communication skills
Recruitment
Administrative support
Customer service
Microsoft Office
Adaptability
Critical thinking
Decision making
Time management
Prioritization
Leadership

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