Jobs in the United States

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Added 5 mins ago
Porter Housekeeper Groundskeeper - Bilingual a plus
Lighthouse Property Management
Austin, TX
· Report any maintenance concerns for repairs on available units, models, clubhouse, and/or common areas to the Property Manager.
Added 5 mins ago
Assistant Manager II
Family Dollar
Mauston, WI
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 16 mins ago
Senior Corporate Compliance Specialist
Rochester, NY · Canandaigua, NY
…activities associated with the Corporate Ethics and Compliance Program across all business units of Constellation Brands. This role will report directly to the Compliance Manager and will…
Added 20 mins ago
Maintenance Technician
Love's Travel Stops & Country Stores
Big Cabin, OK
Maintenance Technicians play a crucial role in our operations by ensuring a safe, clean, and well-maintained environment. Additionally, you'll assist your manager in maintaining smooth…
Added 20 mins ago
SUPERVISORY INDUSTRIAL SECURITY SPECIALIST (CHIEF OF OPERATIONS)
Defense Security Service
Stafford, VA
Added 20 mins ago
Data Engineer
USU RESEARCH FOUNDATION
STAFFORD, VA
Added 20 mins ago
OPERATIONS & FSRM MANAGER NF5
U.S. Marine Corps
Quantico, VA
…best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We…
Added 20 mins ago
Project Manager
CACI International
Sterling, VA
CACI’s National Mission Systems (NMS) group is seeking a highly motivated Project Manager to lead a modern end to end ground solution supporting mission critical space operations. This role…
Added 20 mins ago
Initial Processing Division Operations Manager
Patent and Trademark Office
Alexandria, VA
…eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. The individual selected for…
Added 21 mins ago
Senior Program Manager, Global Procurement Organization (GPO)
Amazon
Arlington, VA
Amazon's Global Procurement Organization (GPO) seeks a Senior Program Manager to drive strategic initiatives across procurement operations. This position leads complex, cross-functional…
Added 21 mins ago
Sr Manager Creative Art Direction- NY or East Coast
DXC Technology
Richmond, VA
DXC Studio is seeking a highly creative, strategic, and collaborative Creative Art Direction, Senior Manager to lead the visual expression of the DXC brand across global marketing,…
Added 26 mins ago
FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
Dallas, TX
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 29 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Lincolnwood, IL
- Full-time
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's…
Added 40 mins ago
Bakery / Deli Manager
Harp's Food Stores
Highland, AR
Bakery/Deli Manager: What I Do, How I Do It, and Why I do it
Added 50 mins ago
Assistant Manager II
Family Dollar
Roxboro, NC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 56 mins ago
SF
Assistant Store Manager
Sprouts Farmers Market
Bakersfield, CA
- $70,304 to $110,100.31 USD / year
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store…
Added 57 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
PINEVILLE, NC
- $26 to $28.6 USD / hour
186603BRJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and…
Added 57 mins ago
BP
Practice Manager - Cornelius
Banfield Pet Hospital
Cornelius, NC
- $62,450 to $90,205 USD / year
In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the…
Added 57 mins ago
Maintenance Controls Technician - 2nd Shift
Eaton Corporation
Roxboro, NC
This position is also eligible for a variable incentive program.
Added 57 mins ago
Technical Product Manager - Transactability
Cisco
Research Triangle Park, NC
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some…
Added 58 mins ago
Rare Disease Key Account Manager - Neurology - Mid-Atlantic
Amgen
Raleigh, NC
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 58 mins ago
Key Account Manager - Endocrinology-Ocular (Rare Disease) - Charlotte
Amgen
Charlotte, NC
The Rare Disease Key Account Manager’s overall goal is to reduce time to diagnosis, increase appropriate patient identification and improve speed to treatment by partnering with key…
Added 1 hour ago
Program Manager, Field Development
National Children's Advocacy Center
Huntsville, AL
Job Title: Program Manager, Field Development
Added 1 hour ago
H
Customer Operations Manager
Hertz
Jacksonville, FL
- $55,000 USD / year
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs…
Added 1 hour ago
Clinical EHR Analyst Team Lead
Appalachian Regional Healthcare, Inc.
Lexington, KY
Keep IT Project manager informed of all events affecting timely installation of clinical modules.

Hertz

Customer Operations Manager

Jacksonville, FL, United States

$55,000 USD / year

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Job details

Pay: $55,000 USD / year
Experience: 1-3 years’ experience in Customer Service or Operations.
Posting language: English
Posted: Nov 1, 2026

Original job description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.

The salary range for this position is $55,000.00 annually

What You’ll Do:

Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested
Remains current on all administrative duties according to company policy

What We’re Looking For:

1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor’s Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability

What You’ll Get:

Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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More about this job

Skills

Sales
Customer experience
Communication skills
Recruitment
Administrative support
Customer service
Microsoft Office
Adaptability
Critical thinking
Decision making
Time management
Prioritization
Leadership

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