Jobs in the United States

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Added 1 min ago
Sr. Sales Operations Analyst
Great Place to Work
Remote, United States
We are looking for a Senior Sales Operations Analyst to build and run the operating discipline that enables Sales to execute consistently and scale effectively. This role sits at the…
Added 1 min ago
SO
OPERATIONS ANALYST II (OPBI) OPS - 60932238
State of Florida
LAKELAND, FL · LARGO, FL · ORLANDO, FL · TALLAHASSEE, FL · TAMPA, FL
- $17.46 USD / hour
Working Title: OPERATIONS ANALYST II (OPBI) OPS - 60932238
Added 1 min ago
CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60072135
State of Florida
ROCKLEDGE, FL
…Supervisor, and as needed or required by policy, code or statute, the Operations Program Administrator to elevate concerns based on record reviews or additional information…
Added 1 min ago
Customer Experience Platform Manager
Trulieve
Clearwater, FL
Administer and optimize voice-of-customer platforms, dashboards, taxonomy, permissions, workflows, and related technology to ensure reliable and scalable program operations.
Added 2 mins ago
Fraud Data & Technology Analyst
United Community Bank
Greenville, SC
The Fraud Data & Technology Analyst drives data-informed decision-making through analytics, reporting, technology support, and rule optimization. This role delivers actionable insights,…
Added 4 mins ago
AO
SENIOR COURT PROGRAM ANALYST
Administrative Office of the Courts
Olympia, WA
- $7,224 to $9,478 USD / month
Our Mission: To advance the timely, effective, and equitable operations of the Washington State judicial branch.
Added 4 mins ago
Senior Analyst, Marketing Technology
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
Position Purpose:Serves as a member of the Marketing Technology Operations team and plays an integral role in enabling marketing projects, processes, and driving operational efficiencies…
Added 5 mins ago
Senior Account Director, Enterprise Tech PR
SourceCode Communications
Remote, United States
Portfolio Management & Business Operations: Take accountability for account health, revenue forecasting, and resource allocation to optimize team utilization and minimize…
Added 6 mins ago
CUSTOMER SUPPORT ANALYST (CI POLYGRAPH REQUIRED)
NorthHill Technology
Reston, VA
Our client is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problems and processes,…
Added 8 mins ago
RF
Financial Analyst
Research Foundation for Mental Hygiene, Inc.
NY
- $78,285 to $78,820 USD / year
…fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment,…
Added 8 mins ago
HR Financial Analyst
American Savings Bank
Honolulu, HI
The HR Financial Analyst is responsible for supporting workforce financial planning, reporting, budgeting, and analytics across the bank. The role analyzes financial and workforce data,…
Added 13 mins ago
Senior M&S Software Analyst
Parsons Government Services Inc.
AL
Parsons is looking for an amazingly talented Senior M&S Software Analyst to join our team!
Added 13 mins ago
MA
2027 Enterprise Operations Development Program- Enterprise Operations Enablement Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
The Enterprise Operations Development Program - Enterprise Operations Enablement Track enables participants to gain in-depth professional and analytical experience with development of…
Added 13 mins ago
MA
2027 Enterprise Operations Development Program- The Contact Center Analysis Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
The Enterprise Operations Development Program - The Contact Center Analysis Track enables participants to gain in-depth professional and analytical experience with development of leadership…
Added 13 mins ago
MA
2027 Enterprise Operations Development Program- Enterprise Fraud Track
Manufacturers and Traders Trust Co
Buffalo, NY
- $29.57 to $43.99 USD / hour
The Enterprise Operations Development Program - Enterprise Fraud Track enables participants to gain in-depth professional and analytical experience with development of leadership and…
Added 16 mins ago
AA
Clinical Engineering Data Analyst
AHS Allina Health System
Remote, United States
- $32.92 to $45.12 USD / hour
Participates in recurring quality, clinical, and operations meetings.
Added 17 mins ago
Analyst, Adjudication
ConnectiveRx
Remote, United States
The Adjudication Analyst is responsible for supporting the implementation, maintenance, analysis, and quality assurance of ConnectiveRx pharmaceutical affordability (copay) programs. The…
Added 19 mins ago
Program Analyst (Operations Support)
Tekla Research
Patuxent River, MD
Experience: Journeyman - 3 to 10 years of professional experience in support of Operations, technical efforts supporting major weapon systems and components development. ALLOWABLE…
Added 19 mins ago
Program Analyst- Digital Integration
Tekla Research
Patuxent River, MD
…dashboards, reporting processes, and automated workflows that support program…
Added 26 mins ago
IT Senior Project Manager – M&A Technology
BDO USA Experienced
Grand Rapids, MI · Kalamazoo, MI · Detroit, MI
…acquired entities and solutions transition successfully to operations with appropriate change management, training, and support…
Added 26 mins ago
Treasury Analyst
TensorWave
Las Vegas, NV
We’re looking for a Treasury Analyst to support the day-to-day execution of the company’s liquidity tracking, cash forecasting, debt compliance schedules, treasury operations, and corporate…
Added 27 mins ago
GI
Lead Data Analyst
Gifthealth Inc
Columbus, OH
- $132,000 to $165,000 USD / year
We are seeking a Lead Data Analyst to own the analytical direction for a domain, drive its metric definitions, and lead a small team of data analysts. This position plays a key role in…
Added 31 mins ago
Program Planning & Scheduling Analyst
CACI, INC.-FEDERAL
Danbury, CT
Job Title: Program Planning & Scheduling Analyst
Added 32 mins ago
Associate Data Analyst
Sony Electronics Inc
United States
…entry-level position in the Media Solutions group. The Associate Data Analyst will be the primary point of producing and analyzing various data related to our end-to-end sales and marketing…
Added 32 mins ago
Senior Sales & Retail Operations Analyst
Sony Electronics Inc
United States
…partnerships, and create new growth. The Senior Sales and Retail Operations Analyst supports scalable Market Development Funds (MDF) operations, reporting, controls, continuous improvement,…

Herschend

(CCI) Process Analyst

Orlando, FL, United States

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Job details

Experience: 1-3 years of experience in process improvement, business process analysis, operational improvement, or facilitation.
Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT US

Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.

While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service - what we call Heartspitality® - the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit www.Herschend.com.

POSITION SUMMARY

Herschend Family Entertainment (HFE) is seeking a Cultivating Constant Improvement (CCI) Process Analyst to join our growing technology team and support theme parks and attractions in our mission of Creating Memories Worth Repeating®. Using Herschend’s Kaizen-based CCI methodology, this role partners with cross-functional teams across multiple properties to identify and prioritize improvement opportunities, develop and implement solutions, and monitor results. The analyst will also track business metrics and communicate CCI progress across the enterprise. The ideal candidate is passionate about continuous improvement, takes initiative, and can bring stakeholders together to achieve shared goals.

This full-time position is based at our Property Support Center in Orlando, Florida, and reports to the Cultivating Constant Improvement (CCI) Manager.

Position Roles & Responsibilities

Partner with assigned properties and CCI stakeholders to expand our culture of continuous improvement by engaging employees in Herschend’s Kaizen-based CCI methodology.
Partner with the CCI Manager to introduce CCI at newly acquired properties by defining priorities, engaging local leaders, training on and supporting adoption of the methodology and tools.
Serve as a CCI facilitator by guiding cross-functional teams through structured improvement events, maintaining productive discussion, and helping participants reach actionable decisions.
Partner with property leadership to identify, assess, and prioritize business opportunities where CCI tools can improve processes, host and guest experience.
Plan, organize, and facilitate Kaizen events across multiple properties.
Define, track, and analyze metrics that demonstrate CCI program adoption, progress, outcomes, and business impact.
Develop and maintain communications that keep property and enterprise leaders informed of improvement initiatives, results, and overall CCI program progress.
Train and coach employees and leaders at assigned properties on CCI methodology and tools, building their capability to identify and sustain improvements.
Support additional process improvement initiatives and analytical projects that align with CCI program priorities.

Position Requirements

Bachelor’s degree in hospitality, business administration, operations, or a related field, or an equivalent combination of education and relevant experience.
1-3 years of experience in process improvement, business process analysis, operational improvement, or facilitation.
Prior experience in theme park, hospitality or entertainment industry preferred.
Ability to complete Herschend-provided certification to lead Kaizen events within six months of hire.
Excellent written and verbal communication skills, professional presence, and the ability to build trust and credibility with stakeholders at all levels of the organization, from frontline hosts to senior leaders.
Excellent meeting facilitation and presentation skills.
Strong training and coaching skills, with experience supporting teams that include diverse roles and organizational levels.
Self-starter and collaborative team player who is passionate about improving the guest experience and can independently advance work while engaging others in shared solutions.
Strong logical and analytical skills, with the ability to evaluate information, identify patterns, and produce accurate, high-quality work.
Strong organizational and planning skills with the ability to prioritize multiple, competing priorities.
Ability to navigate differing perspectives, address conflict constructively, and communicate directly when needed to maintain progress and achieve shared goals.
Ability to travel approximately 30%, primarily to support CCI events and projects, and to work occasional evenings or weekends as project needs require.

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More about this job

Skills

Process improvement
Leadership
Improve business processes
Coach employees
Business processes
Entertainment industry
Communication skills
Presentation skills
Coaching
Analytical skills
Evaluate information

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