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Analyst, Global Investment Banking, Consumer & Retail
RBC Capital Markets, LLC
NY
…including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off…
Added 2 mins ago
Compliance Analyst - Operations Analyst Program: August 2027 Start
Susquehanna International Group, LLP
Bala Cynwyd (Philadelphia Area), PA
The Operations Analyst Program is a rotational development program that offers a broad and in-depth exposure to business operations at Susquehanna and will prepare you for a Compliance…
Added 4 mins ago
Senior Cost Analyst
Sargent & Lundy
Houston, TX
As a Capital Projects Senior Cost Analyst, you will apply your technical skills to meet project team and client needs for monitoring, analyzing, and reporting project cost performance. This…
Added 4 mins ago
Sr. Sales Operations Analyst
Great Place to Work
Remote, United States
We are looking for a Senior Sales Operations Analyst to build and run the operating discipline that enables Sales to execute consistently and scale effectively. This role sits at the…
Added 5 mins ago
SO
OPERATIONS ANALYST II (OPBI) OPS - 60932238
State of Florida
LAKELAND, FL · LARGO, FL · ORLANDO, FL · TALLAHASSEE, FL · TAMPA, FL
- $17.46 USD / hour
Working Title: OPERATIONS ANALYST II (OPBI) OPS - 60932238
Added 5 mins ago
CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60072135
State of Florida
ROCKLEDGE, FL
Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - 60072135
Added 5 mins ago
Customer Experience Platform Manager
Trulieve
Clearwater, FL
Administer and optimize voice-of-customer platforms, dashboards, taxonomy, permissions, workflows, and related technology to ensure reliable and scalable program operations.
Added 6 mins ago
Fraud Data & Technology Analyst
United Community Bank
Greenville, SC
The Fraud Data & Technology Analyst drives data-informed decision-making through analytics, reporting, technology support, and rule optimization. This role delivers actionable insights,…
Added 6 mins ago
Compensation Analyst
ENFRA LLC
Baton Rouge, LA
The Compensation Analyst will be responsible for assisting with the administration of one or more organizational compensation programs. Conducts analysis and interpretation related to the…
Added 7 mins ago
AO
SENIOR COURT PROGRAM ANALYST
Administrative Office of the Courts
Olympia, WA
- $7,224 to $9,478 USD / month
Five (5) years of responsible experience in court administration and/or program development, including one (1) year in a supervisory or lead role and/or managing/directing groups or teams.
Added 8 mins ago
Senior Analyst, Marketing Technology
HOME DEPOT MANAGEMENT COMPANY, LLC
United States
20% Partnership - Partner with Marketing Technology product management, Brand Marketing account services, creative, program management office (PMO), and other cross functional partners to…
Added 9 mins ago
Senior Account Executive, Enterprise Tech PR
SourceCode Communications
New York, NY
Influencer & Analyst Mapping: Research, identify, and map targeted influencers and primary industry analyst targets to support comprehensive client campaigns.
Added 9 mins ago
Senior Account Director, Enterprise Tech PR
SourceCode Communications
Remote, United States
Media & Integrated Strategy: Build sophisticated, long-term media and engagement strategies spanning media, analyst, and social landscapes. Maintain absolute editorial quality control…
Added 10 mins ago
CUSTOMER SUPPORT ANALYST (CI POLYGRAPH REQUIRED)
NorthHill Technology
Reston, VA
Our client is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate problems and processes,…
Added 10 mins ago
Product Manager
ConstructConnect
Atlanta, GA
Minimum 3-5 years’ experience in product management, or product analyst role.
Added 12 mins ago
RF
Financial Analyst
Research Foundation for Mental Hygiene, Inc.
NY
- $78,285 to $78,820 USD / year
The Research Foundation for Mental Hygiene, Inc. is seeking one (1) qualified candidate to fill the full-time position for the Bureau of Division Management - Financial Analyst.
Added 12 mins ago
HR Financial Analyst
American Savings Bank
Honolulu, HI
The HR Financial Analyst is responsible for supporting workforce financial planning, reporting, budgeting, and analytics across the bank. The role analyzes financial and workforce data,…
Added 12 mins ago
Analyst/Associate, Debt Capital Markets
Royal Bank of Canada
New York, NY
As an Analyst/Associate in the Natural Resources Group (comprising Power, Utilities, Energy and Metals & Mining sectors), you will support senior bankers in the origination, syndication,…
Added 14 mins ago
CS
Board Certified Behavior Analyst (BCBA) $10k Sign On Bonus
Children's Specialized ABA
NJ
- $90,000 to $97,000 USD / year
Join Us as a Board Certified Behavior Analyst (BCBA)!
Added 14 mins ago
Social Engineering Analyst
System One
Bellview, FL
…simulations, primarily phishing and smishing campaigns. The analyst will manage recurring campaigns from setup through reporting, including configuring templates and targeting, scheduling…
Added 14 mins ago
Investment Banking Analyst, Industrials
UCM Santander US Capital Markets LLC
United States
As an Investment Banking Analyst, Industrials, you will play a critical role in supporting deal execution, financial analysis, and client relationship management. Analysts participate in a…
Added 15 mins ago
PI
Senior Manager, Business Assessment
Pfizer Inc
NY
- $124,400 to $207,400 USD / year
…level initiatives and evaluations using internal forecasts, analyst reports, and other secondary…
Added 16 mins ago
AC
Global Benefits Analyst/Consultant
Aon Corporation
New York, NY
- $70,000 to $100,000 USD / year
AON is looking for a Global Benefits Analyst/Consultant - (Hybrid Chicago / NY / CA) Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and…
Added 16 mins ago
V
Marketing Communications Manager
Vinci
Palo Alto, CA
- $130,000 to $150,000 USD / year
You'll help orchestrate an integrated communications program spanning social media, podcasts, earned media, executive thought leadership, and original content. You'll spot stories others…
Added 16 mins ago
Senior M&S Software Analyst
Parsons Government Services Inc.
AL
Parsons is looking for an amazingly talented Senior M&S Software Analyst to join our team!

Herschend

(CCI) Process Analyst

Orlando, FL, United States

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Job details

Experience: 1-3 years of experience in process improvement, business process analysis, operational improvement, or facilitation.
Posting language: English
Posted: Nov 4, 2026

Original job description

ABOUT US

Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.

While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service - what we call Heartspitality® - the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit www.Herschend.com.

POSITION SUMMARY

Herschend Family Entertainment (HFE) is seeking a Cultivating Constant Improvement (CCI) Process Analyst to join our growing technology team and support theme parks and attractions in our mission of Creating Memories Worth Repeating®. Using Herschend’s Kaizen-based CCI methodology, this role partners with cross-functional teams across multiple properties to identify and prioritize improvement opportunities, develop and implement solutions, and monitor results. The analyst will also track business metrics and communicate CCI progress across the enterprise. The ideal candidate is passionate about continuous improvement, takes initiative, and can bring stakeholders together to achieve shared goals.

This full-time position is based at our Property Support Center in Orlando, Florida, and reports to the Cultivating Constant Improvement (CCI) Manager.

Position Roles & Responsibilities

Partner with assigned properties and CCI stakeholders to expand our culture of continuous improvement by engaging employees in Herschend’s Kaizen-based CCI methodology.
Partner with the CCI Manager to introduce CCI at newly acquired properties by defining priorities, engaging local leaders, training on and supporting adoption of the methodology and tools.
Serve as a CCI facilitator by guiding cross-functional teams through structured improvement events, maintaining productive discussion, and helping participants reach actionable decisions.
Partner with property leadership to identify, assess, and prioritize business opportunities where CCI tools can improve processes, host and guest experience.
Plan, organize, and facilitate Kaizen events across multiple properties.
Define, track, and analyze metrics that demonstrate CCI program adoption, progress, outcomes, and business impact.
Develop and maintain communications that keep property and enterprise leaders informed of improvement initiatives, results, and overall CCI program progress.
Train and coach employees and leaders at assigned properties on CCI methodology and tools, building their capability to identify and sustain improvements.
Support additional process improvement initiatives and analytical projects that align with CCI program priorities.

Position Requirements

Bachelor’s degree in hospitality, business administration, operations, or a related field, or an equivalent combination of education and relevant experience.
1-3 years of experience in process improvement, business process analysis, operational improvement, or facilitation.
Prior experience in theme park, hospitality or entertainment industry preferred.
Ability to complete Herschend-provided certification to lead Kaizen events within six months of hire.
Excellent written and verbal communication skills, professional presence, and the ability to build trust and credibility with stakeholders at all levels of the organization, from frontline hosts to senior leaders.
Excellent meeting facilitation and presentation skills.
Strong training and coaching skills, with experience supporting teams that include diverse roles and organizational levels.
Self-starter and collaborative team player who is passionate about improving the guest experience and can independently advance work while engaging others in shared solutions.
Strong logical and analytical skills, with the ability to evaluate information, identify patterns, and produce accurate, high-quality work.
Strong organizational and planning skills with the ability to prioritize multiple, competing priorities.
Ability to navigate differing perspectives, address conflict constructively, and communicate directly when needed to maintain progress and achieve shared goals.
Ability to travel approximately 30%, primarily to support CCI events and projects, and to work occasional evenings or weekends as project needs require.

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Skills

Process improvement
Leadership
Improve business processes
Coach employees
Business processes
Entertainment industry
Communication skills
Presentation skills
Coaching
Analytical skills
Evaluate information

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