Jobs in the United States

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Added 1 hour ago
Z
Senior Process Design Engineer
ZwitterCo
Woburn, MA
- $125,000 to $160,000 USD / year
…investing in our technology, equipment, and global services platform to help our industrial customers achieve their most ambitious sustainability and growth…
Added 1 hour ago
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Clinical Research Engineer
OrganOx
Remote, United States
- $170,000 to $190,000 USD / year
…pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000…
Added 1 hour ago
O
Clinical Research Engineer
OrganOx
Remote, United States
- $170,000 to $190,000 USD / year
…pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000…
Added 1 hour ago
O
Clinical Research Engineer
OrganOx
Remote, United States
- $170,000 to $190,000 USD / year
…pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000…
Added 1 hour ago
O
Clinical Research Engineer
OrganOx
Remote, United States
- $170,000 to $190,000 USD / year
…pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000…
Added 5 hours ago
Software Development Engineer II, Amazon Vulnerability Management Services
Amazon
Austin, TX
…Foundry (DIF) team serves as the central analytics and reporting platform for how security data is defined, governed, and…
Added 9 hours ago
VP, Cloud IAM Engineering Leader
Synchrony Bank
Stamford Engagement Hub, CT · Chicago Engagement Hub, IL · Orlando Engagement Hub, FL · NYC Bryant Park Engagement Hub, NY · Cincinnati West Chester Engagement Hub, OH · Charlotte Engagement Hub, NC · Atlanta Engagement Hub, GA
…Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This leader will own the end-to-end integrity of cloud access configurations, engineering processes, and…
Added 10 hours ago
Solution Architect, Agent & Software Testing
Tonic AI
Remote, United States
The platform is robust and scalable. What makes it valuable is someone who can walk into a customer’s environment, work out where Tonic fits in their stack and their release process, prove…
Added 12 hours ago
Sr. Data Architect
Accuity
United States
Prevent legacy database structures, duplicated logic, and unnecessary complexity from being copied into the new platform without clear justification.
Added 12 hours ago
Executive Assistant
ServiceNow
Santa Clara, CA
- Confidentiality is a must have (i.e., support Finance
Added 12 hours ago
CC
Clinical Workflow Solution Designer
Consensus Cloud Solutions
Remote, United States
- $180,000 to $190,000 USD / year
As the Clinical Workflow Solutions Engineer, you will translate real-world clinical and operational processes into configured, pre-built workflow templates inside Harmony Workflow, working…
Added 12 hours ago
HT
Sr Technical Support Engineer
HERE Technologies
Chicago, IL
- $90,000 to $95,000 USD / year
We are seeking a Senior Technical Support Engineer with a strong background in mobile and embedded SDK application development who thrives at the intersection of technical expertise and…
Added 12 hours ago
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Principal Optomechanical Engineer - Simulations (Thermal/Structural)
Neurophos
Austin, TX · San Mateo, CA
- $245,000 to $280,000 USD / year
Neurophos is seeking a Principal Optomechanical Engineer to own thermal and structural simulation for our optical processing unit (OPU). Our free-space optical assemblies hold lenses,…
Added 12 hours ago
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Staff Optomechanical Design Engineer - FSO
Neurophos
Austin, TX
- $180,000 to $200,000 USD / year
As Staff Optomechanical Design Engineer, you will design the mechanical hardware of these free-space assemblies - from concept and tolerance analysis through prototype build and transfer to…
Added 13 hours ago
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Principal Optical Engineer - Optical Metrology
Neurophos
Austin, TX
- $245,000 to $280,000 USD / year
As Principal Optical Engineer – Optical Metrology, you will define and build Neurophos’s free-space optical metrology capability. You will decide what is measured, how, and to what…
Added 13 hours ago
N
Principal Optical Engineer - Active Alignment
Neurophos
Austin, TX
- $245,000 to $280,000 USD / year
Neurophos seeks a Principal Optical Engineer to own active alignment for our optical processing unit (OPU). You will define how we align and bond fiber arrays, microlens arrays,…
Added 14 hours ago
MI
Enterprise Account Executive (Founding Hire)
Mission Inbox
Remote, United States
- $600,000 to $800,000 USD / year
Mission Inbox is a B2B email infrastructure platform processing 80M+ emails per month for 130+ customers globally; including enterprise accounts paying us $240K+ per year. We're cash-flow…
Added 15 hours ago
Staff, AI Product Manager (Development Engine)
GlaxoSmithKline LLC
Remote, United States
…prototype hands-on, and turn it into something a forward deployed engineer (FDE) can build…
Added 15 hours ago
Distinguished Architect Engineer
Wolters Kluwer DXG U.S., Inc.
Coppell, TX
Enable scalable, reusable platform capabilities across the business
Added 15 hours ago
Controls Engineer
SeAH Superalloy Technologies
Temple, TX
We are seeking a skilled and detail-oriented Controls Engineer to join our team. The ideal candidate will design, program, test, and support industrial control systems that ensure safe,…
Added 16 hours ago
Principal Software Engineer
ServiceNow
Santa Clara, CA
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 16 hours ago
Senior Full Stack AI Engineer - VP
Barclays Services Corpor
United States
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Added 16 hours ago
Principal Engineer, Spacecraft Test Development
Spaceflight Industries, Inc.
Tukwila, WA
BlackSky is a real-time intelligence company. We own and operate the world's most advanced space-based intelligence platform and provide customers satellite imagery, automated analytics and…
Added 17 hours ago
Senior Solutions Engineer
LoopMe
Remote, United States
Hybrid working — Tuesday, Wednesday, Thursday in office
Added 17 hours ago
Senior Solutions Engineer
LoopMe
Remote, United States
Hybrid working — Tuesday, Wednesday, Thursday in office

HERE Technologies

Sr Technical Support Engineer

Chicago, IL, United States

$90,000 to $95,000 USD / year

Apply on careers-here.icims.com About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $95,000 USD / year
Apply by: Nov 10, 2027
Experience: 3+ years of experience in Technical Support, Application Support, Software Engineering, DevOps, SRE, Solutions Engineering, or a related technical role.
Posting language: English
Posted: Nov 10, 2026

Original job description

What's the role?

We are seeking a Senior Technical Support Engineer with a strong background in mobile and embedded SDK application development who thrives at the intersection of technical expertise and customer success. In this critical role, you’ll serve as a trusted technical advisor for customers, helping them unlock maximum value from HERE’s industry‑leading location products and services across the entire lifecycle, including evaluation, production, and optimization.

Who are you?

You turn recurring customer and support challenges into scalable solutions, using AI, automation, and engineering practices to improve resolution speed, quality, and the overall support experience.

Key Responsibilities

Diagnose and resolve complex customer issues involving HERE data, APIs, SDKs, and applications.
Build AI-powered tools and automation that improve troubleshooting, issue resolution, and support quality.
Identify recurring technical problems and turn successful solutions into reusable capabilities and workflows.
Experiment with emerging AI technologies and identify practical opportunities to apply them within Technical Support.
Develop and share engineering practices, knowledge, and solutions that benefit the broader Technical Support organization.

Qualifications

3+ years of experience in Technical Support, Application Support, Software Engineering, DevOps, SRE, Solutions Engineering, or a related technical role.
Strong troubleshooting skills involving APIs, SDKs, cloud applications, or distributed systems.
Hands-on programming or scripting experience, preferably Python, and experience working with REST APIs.
Hands-on experience building, prototyping, or experimenting with Generative AI applications or AI-assisted workflows. Experience with RAG, agents, LLM evaluation, or production AI deployment is a plus.
Strong customer communication skills with the ability to translate complex technical problems into clear solutions and collaborate across engineering and product teams.

The expected base salary range for this position is $90,000 to $95,000 per year. Actual compensation will be based on factors such as skills and experience. This position is also eligible for an annual performance bonus, which is subject to company and individual performance.

Life at HERE comes with generous benefits to support your health and overall wellness. Benefits available to US-based HERE employees include health (Medical/Dental/Vision) insurance, retirement savings plans, paid time off & leave policies.

As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. Offers of employment and any related claims are subject to the successful completion of a background verification. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, HERE will consider for employment qualified applicants with arrest and conviction records.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Under Section 503 of the Rehabilitation Act of 1973 and VEVRAA, we have developed an affirmative action program (AAP) for individuals with disabilities and protected veterans. Portions of the AAP are available for review by applicants and employees through our People Team.

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Apply on careers-here.icims.com About employer

More about this job

Skills

Technical support
Troubleshooting
DevOps
Python
API development
Communication skills

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Work requirements

Jobs in the United States