Jobs in the United States

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Added 2 mins ago
NM
Data Engineer
Northwestern Mutual
Milwaukee, WI
- $97,552 to $159,770 USD / year
Telecommuting permitted 2 days per week
Added 3 mins ago
Business Development Manager
Short-Elliott-Hendrickson, Incorporated
Panama City, FL
SEH is currenting searching for a Business Development Manager to join our talented Sales team!
Added 5 mins ago
Data Engineer
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Tempe, AZ
As a key technical authority, the Principal Data Engineer will guide the development of data platforms, oversee the implementation of robust data pipelines, and ensure alignment with…
Added 8 mins ago
Certification Engineer, Aerospace
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Plano, TX
…agencies to help certify innovative products for commercial and business aviation platforms. From developing certification strategies and demonstrating compliance with FAA and EASA…
Added 9 mins ago
B
NDT Development Engineer
BWXT
Lynchburg, VA
- $70,000 to $103,000 USD / year
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Added 10 mins ago
Sr. DevOps Engineer
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Temple, TX
The Senior DevOps Engineer is responsible for designing, implementing, automating, and supporting enterprise integration and DevOps capabilities that enable secure, scalable, and reliable…
Added 10 mins ago
CAD Designer
CB&I
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…across the lifecycle of their facilities. Through our two global business units - Storage Solutions, the world leader in tanks, terminals, and storage systems, and Asset Solutions, a…
Added 10 mins ago
HT
Sr Technical Support Engineer
HERE Technologies
Chicago, IL
- $90,000 to $95,000 USD / year
We are seeking a Senior Technical Support Engineer with a strong background in mobile and embedded SDK application development who thrives at the intersection of technical expertise and…
Added 11 mins ago
Lead Instrumentation & Controls Engineer 1 - Energy & Industrial
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Midland, TX
This position is based on a hybrid work schedule and will require in-office work 3 days per week
Added 11 mins ago
Senior Instrumentation & Controls Engineer 1 - Energy & Industrial
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Midland, TX
This position is based on a hybrid work schedule and will require in-office work 3 days per week
Added 11 mins ago
Senior Lead Software Engineer - Blockchain, Java, Micro Services
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Jersey City, NJ
As a Sr. Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank - Payments Technology, Core Blockchain Team, you are an integral part of an agile team that works…
Added 11 mins ago
Distinguished Engineer
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United States
The Distinguished Engineer is responsible for leading the design, development, and deployment of large-scale, production-grade artificial intelligence (AI) systems and platforms that enable…
Added 11 mins ago
Senior AI Solutions Engineer (Engineer Senior)
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United States
The Senior AI Solutions Engineer (Engineer Senior) will build and scale intelligent systems that improve healthcare outcomes. You will design, build, and deploy machine learning and…
Added 11 mins ago
Staff Data Platform Engineer
Murmuration
Remote, United States
We are seeking a Staff Data Platform Engineer to build opinionated paved roads across engineering.
Added 12 mins ago
Payload Accommodations Avionics Mission Integration Engineer 2
United Launch Alliance
Centennial, CO
This is an opportunity to join the ULA Payload Accommodations team as an electrical mission integration engineer. In this engineering position you will manage the electrical scope for…
Added 13 mins ago
CM
Senior Site Reliability Engineer
Centene Management Company LLC
Remote, United States
- $87,000 to $161,300 USD / year
…performance and leads project teams through out the deployment process. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for…
Added 13 mins ago
AI Solutions Engineer
Scotiabank
Dallas, TX
The AI Solutions Engineer, builds, tests, and supports software and data components used in enterprise applications, customer-data solutions, and AI-enabled workflows.
Added 13 mins ago
Senior AI Solutions Engineer
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Dallas, TX
The Senior Software Engineer, AI and Data Solutions, designs and delivers production-grade software, data, and AI-enabled solutions across the organization’s business lines. The role works…
Added 13 mins ago
Forward Deployed Reliability Engineer
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Washington, DC
M9 Solutions is seeking a Forward Deployed Reliability Engineer for a hybrid role supporting a government contract for a client located in Washington, DC. An active Secret clearance is…
Added 14 mins ago
VV
Lead Full Stack Engineer
Veracity Ventures Inc.
New Jersey, NJ
- $50 to $60 USD / hour
Senior / Lead Software Engineer – Full Stack Development
Added 14 mins ago
AI Architect
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Corona, CA
…connectors and reference implementations that the Sr. AI Solution Engineer and AI Engineer reuse, turning individual AI projects into a governed, scalable enterprise…
Added 14 mins ago
CF
Software Engineer II - Full Stack
Covr Financial Technologies
Remote, United States
- $105,000 to $115,000 USD / year
WORK SCHEDULE: M-F, may need to flex according to business needs
Added 14 mins ago
Senior Software Engineer (Portals)
SoundExchange, Inc.
Washington, DC
The Senior Software Engineer for our Portals team will be a key contributor to full lifecycle software development while coaching and mentoring other contributors within their technical…
Added 14 mins ago
Lead Software Engineer (Portals)
SoundExchange, Inc.
Washington, DC
The Lead Software Engineer for our Portals team will be a key contributor to full lifecycle software development while coaching, leading, and mentoring their small technical team. This role…
Added 14 mins ago
Mechanical Design Engineer
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As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant…

HERE Technologies

Sr Technical Support Engineer

Chicago, IL, United States

$90,000 to $95,000 USD / year

Apply on careers-here.icims.com About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $95,000 USD / year
Apply by: Nov 10, 2027
Experience: 3+ years of experience in Technical Support, Application Support, Software Engineering, DevOps, SRE, Solutions Engineering, or a related technical role.
Posting language: English
Posted: Nov 10, 2026

Original job description

What's the role?

We are seeking a Senior Technical Support Engineer with a strong background in mobile and embedded SDK application development who thrives at the intersection of technical expertise and customer success. In this critical role, you’ll serve as a trusted technical advisor for customers, helping them unlock maximum value from HERE’s industry‑leading location products and services across the entire lifecycle, including evaluation, production, and optimization.

Who are you?

You turn recurring customer and support challenges into scalable solutions, using AI, automation, and engineering practices to improve resolution speed, quality, and the overall support experience.

Key Responsibilities

Diagnose and resolve complex customer issues involving HERE data, APIs, SDKs, and applications.
Build AI-powered tools and automation that improve troubleshooting, issue resolution, and support quality.
Identify recurring technical problems and turn successful solutions into reusable capabilities and workflows.
Experiment with emerging AI technologies and identify practical opportunities to apply them within Technical Support.
Develop and share engineering practices, knowledge, and solutions that benefit the broader Technical Support organization.

Qualifications

3+ years of experience in Technical Support, Application Support, Software Engineering, DevOps, SRE, Solutions Engineering, or a related technical role.
Strong troubleshooting skills involving APIs, SDKs, cloud applications, or distributed systems.
Hands-on programming or scripting experience, preferably Python, and experience working with REST APIs.
Hands-on experience building, prototyping, or experimenting with Generative AI applications or AI-assisted workflows. Experience with RAG, agents, LLM evaluation, or production AI deployment is a plus.
Strong customer communication skills with the ability to translate complex technical problems into clear solutions and collaborate across engineering and product teams.

The expected base salary range for this position is $90,000 to $95,000 per year. Actual compensation will be based on factors such as skills and experience. This position is also eligible for an annual performance bonus, which is subject to company and individual performance.

Life at HERE comes with generous benefits to support your health and overall wellness. Benefits available to US-based HERE employees include health (Medical/Dental/Vision) insurance, retirement savings plans, paid time off & leave policies.

As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. Offers of employment and any related claims are subject to the successful completion of a background verification. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, HERE will consider for employment qualified applicants with arrest and conviction records.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Under Section 503 of the Rehabilitation Act of 1973 and VEVRAA, we have developed an affirmative action program (AAP) for individuals with disabilities and protected veterans. Portions of the AAP are available for review by applicants and employees through our People Team.

Who are we?

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Apply on careers-here.icims.com About employer

More about this job

Skills

Technical support
Troubleshooting
DevOps
Python
API development
Communication skills

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Work requirements

Jobs in the United States