BDC Internet Manager
- Chicago, IL, United States
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Job details
- Posting language
- English
Original job description
BDC Internet Manager
Responsibilities
- Maximizing sales and profitability of the center to agreed levels of performance
- Collect and analyze metrics/run reports
- Train and motivate BDC representatives-- lead by example
- Support staff and clients by handing escalated calls/situations
- Have the ability to create and maintain a process driven work environment.Your team of representatives will be responsible for the following:Outbound calls following up with internet leads and unsold showroom traffic
- Inbound calls from sales customers.Answer customer questions promptly with honesty and accuracy.
More about this job
Skills
- Sales
- Guide staff