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Added 13 mins ago
M
Retail Sales Associate - Furniture/Mattresses/Rugs, Hulen Mall - Full Time
Macy's
Fort Worth, TX
- Full-time
Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues
Added 16 mins ago
M
Retail Sales Associate - Furniture/Mattresses/Rugs, Spokane Valley - Part Time
Macy's
Spokane Valley, WA
- Part-time
Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues
Added 16 mins ago
Service Coordinator Associate- Supervisor- Must be in PA or surrounding area
UPMC - Pittsburgh Medical Center
Remote, United States
UPMC Community HealthChoices has an exciting opportunity for a Service Coordinator Associate, Supervisor position in the Service Coordination department. This is a full time position…
Added 31 mins ago
Student Enrollment Specialist
Collin College
United States
Associate degree from an accredited institution.
Added 49 mins ago
VH
Night Auditor Full Time
VISTA HOST INC
Austin, TX
- Full-time
Enjoys working independently during night hours and has strong problem-solving skills.
Added 1 hour ago
Academic Technology Support Specialist
UWLAC University of Wisconsin La Crosse
La Crosse, WI
…applications. Effective customer service, faculty consultation, issue resolution, and communication are essential in this position. The employee installs, configures, and maintains…
Added 1 hour ago
CG
EVENT COORDINATOR (FULL TIME)
Compass Group
Redmond, WA
- $34.5 USD / hour
- Full-time
…Front Office employees on difficult, technical procedures or "problem" reservations. Monitor staff performance, providing them and the Front Office Manager with feedback. Maintain…
Added 1 hour ago
J
Quality Assurance Analyst
Jobgether
Remote, United States
- $50,000 to $80,000 USD / year
Conduct mock audits before submission, assess documentation completeness and evidence sufficiency, track deficiencies, and coordinate corrective actions through resolution.
Added 1 hour ago
Program Manager Project Delivery OE
DHL
Westerville, OH
…Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities…
Added 2 hours ago
Admissions Representative
South University
Virginia Beach, VA
Superior organizational and problem-resolution skills.
Added 2 hours ago
Admissions Representative
South University
Virginia Beach, VA
Superior organizational and problem-resolution skills.
Added 2 hours ago
Human Resources Generalist - Retail - Sussex, WI
Meijer Stores LP
Pewaukee, WI
…leadership regarding employee relations activities, dispute resolution procedures, corrective and disciplinary actions, terminations and EEO matters affecting…
Added 2 hours ago
Senior Associate, Finance
Publicis Groupe
Boston, MA
The Senior Associate, Accounting supports the overall Americas Controllership team, focusing on the end-to-end intercompany lifecycle, including internal agreement administration, billing,…
Added 4 hours ago
A
Guest Services Supervisor (Full Time)
AccorHotel
Kohala Coast, HI
- $32.09 USD / hour
- Full-time
Added 5 hours ago
TB
Associate Banker II -Part Time 30 hrs - Tilton, NH
TD Bank
Tilton, NH
- Part-time
The Banking Associate is a professional in banking, plays a key role in delivering TD’s Brand promise at a store location. This role is accountable for accurately completing everyday…
Added 6 hours ago
Social Worker - Care Manager - St. Rita's Medical Center
Bon Secours Mercy Health
Lima, OH
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet…
Added 6 hours ago
Patient Liaison Program Coordinator
Cleveland Clinic
Cleveland, OH
Perform all duties of liaison in the absence of a manager to resolve complaints or use effective reasoning as in when to escalate an issue for problem resolution.
Added 6 hours ago
Patient Financial Advocate- FLORIDA
Cleveland Clinic
Cleveland, OH
Communicate with individuals/departments for problem resolution and documentation.
Added 6 hours ago
T
Customer On-Site - Wyomissing, PA
Traba
Wyomissing, PA
- $25 to $30 USD / hour
- Issue Resolution: Identify and flag worker performance concerns or site challenges early, working proactively to resolve them. Handle incident management and escalations.
Added 6 hours ago
Associate, Equity Derivatives Trade Desk Support
BMO Capital Markets Corp.
NY
…training, team coaching and guidance, operations research and problem…
Added 6 hours ago
Relationship Banker I - Harpeth Village Branch
Regions
Franklin, TN
…information changes, PIN reset requests, reordering checks, and basic problem…
Added 6 hours ago
Sr Specialist Quality Compliance
Amgen
West Greenwich, RI
…communication support, and facilitation of cross-functional issue…
Added 7 hours ago
Lead, Conditions Management Marketing
Humana
Baton Rouge, LA
…prioritization, sprint planning, delivery management, dependency resolution, and stakeholder communication while continuously identifying opportunities to improve team effectiveness,…
Added 7 hours ago
Lead Warehouse Team Member
Chick-fil-A Supply LLC
Winter Haven, FL
…disseminating OS&D information to all stakeholders and tracking…
Added 8 hours ago
Consulting BI Architect
HCA Healthcare
Nashville, TN
…metrics, validation of analytical consistency, and independent resolution of complex data and modeling…

Closed listing

Henry Ford College (MI)

Admissions Associate II

Dearborn, MI, United States

$17.73 to $21.16 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $17.73 to $21.16 USD / hour
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Description Summary Henry Ford College presents an opportunity for an Admissions Associate II. Reporting to the Director of Admissions and Recruiting, the Admissions Associate II will serve as a front-line individual responsible for the review, validation, and entry of student data related to the Admissions process. This position is crucial for initial engagement and service to prospective students applying for admission to the College. This role will focus on Admissions processing, timely and accurate communications, data integrity, fraud identification and prevention, and other responsibilities requiring the use of CRM (Customer Relationship Management) and SIS (Student Information System) technologies, as well as other office software and tools. Works both independently and as a team member. Hours: Monday - Friday from 8:00 am - 4:30 p.m.Core Competencies and Qualifications Education, experience, and training that demonstrate proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications listed below.

An associate degree from a regionally accredited institution, or equivalent level of education and experience, is required.
Qualified applicants must possess a customer service mindset.
Ability to act independently and complete job-related tasks without direct supervision.
Ability to maintain a professional office environment and work effectively and collaboratively in teams.
One year of customer service or student service experience.
Proficiency in operating computers and associated software, such as document imaging software, CRM/SIS, and Microsoft Office 365.
Capability, willingness, and capacity to learn the efficient and effective use of multiple information systems and procedures used in the admissions process.
One year as part of a team environment that includes basic administrative support.

The most successful candidate will have a career that might include the following:

Communication – Ability to communicate effectively orally and in writing.
Decisiveness and Accountability – Ability to exercise professional judgment and decision-making skills.
Problem-Solving and Critical Thinking – Demonstrated ability to effectively manage multiple tasks and deadlines.
Technology Application – Development of specialized skills will be required as part of your training.

Additional Unique Competencies

Customer Experience - Anticipates and meets the needs of both internal and external customers including students, staff, and the community. Delivering high-quality services is committed to continuous improvement.
Generating Engagement - Learns and understands the needs and motivations of target audiences, is able to translate College offerings into valuable, relevant, timely information that creates connections and elicits desired actions by target audience.
Building Relationships - Seeks opportunities to make contacts and build relationships, including through organizational events, social events, external organizations, and professional activities.
Flexibility - Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.
Creativity and Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations: designs and implements new or cutting-edge programs/processes.

All positions at Henry Ford College are also expected to demonstrate the following HFC Core Competencies:

Public Service Motivation– Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.
Respect– Demonstrates collaboration and teamwork; values diversity and inclusiveness; practices transparency; shows compassion and empathy; and remains engaged and committed to shared goals.
Passion– Displays enthusiasm for teaching and learning; seeks diverse perspectives and ideas; creates a student-centered environment; and pursues excellence in all that we do.
Ingenuity– Is agile, flexible, and responsive; pursues discovery and innovation; uses data and evidence to guide decisions; and continuously reimagines the future.
Integrity– Upholds high ethical standards; maintains trust; and recognizes the impact of one’s actions on the institution and community.

Essential Duties and Responsibilities including but not limited to The successful candidate will perform all functions essential to ensuring data integrity and timely communications for prospective students, including the following responsibilities:

Data Processing: Perform imaging, imports, and application/document processing relating to the Admissions process and CRM/SIS.
Data Integrity and Error Resolution: Perform duplicate detection and resolution of prospects and applicants in our CRM and SIS. Evaluate applications for potential fraud and process accordingly.
Communication Processing: Process Admissions communications to and from prospects and applicants.
Efficient Problem-Solving: Efficiently respond to departmental inquiries and related problem-solving duties.
Front-Line Service: Actively participate in team and student-facing communications and processing for Admissions and Recruiting team.
Administrative Support: General administrative duties to support Admissions processing and the Admissions and Recruiting team.
Other duties as assigned and qualified or trained to perform. Additional Information While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. An all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu/jobs to apply.Benefits

REWARDS THAT LAST A LIFETIME

Henry Ford College takes great pride in offering a variety of comprehensive and industry-leading programs and resources to support the health and well-being of our team members and their families. Being an industry leader means giving back to our most valuable asset – our employees.

HFC Offers:

Employee assistance program
403B and 457B saving and retirement plans with Roth contribution options
Vacation time/PTO
Holidays
Tuition waiver
Comprehensive medical insurance
Employer paid vision and dental
Long/short term disability
Flex spending and health saving accounts
Professional Development opportunities

About employer

More about this job

Skills

Recruitment
Fraud detection
SIS
Office software
Customer service
Microsoft Office
Administrative support
Communication skills
Decision making
Problem solving
Critical thinking
Customer experience
Relationship building
Process data

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