Lead Registered Nurse

Description NorthPoint Health & Wellness Center is seeking an experienced and collaborative Lead Registered Nurse (RN) to support nursing operations and deliver exceptional patient-centered care in a fast-paced ambulatory care setting. This Lead RN serves as a clinical resource for nursing staff while maintaining direct patient care responsibilities, supporting quality initiatives, promoting efficient clinic operations, and advancing health equity within a diverse community.

NorthPoint Health & Wellness Center actively partners to create a healthier community and works to provide a highly desirable place for health care that values diversity/inclusion, compassion, stewardship, innovation, and integrity.

NorthPoint Health & Wellness Center is a state-of-the-art, multicultural, community based medical clinic. This busy and fast-paced medical clinic serves a diverse, urban, and under-served patient population.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.

Location and hours:

This position is located at the NorthPoint Health & Wellness Center at 2220 Plymouth Avenue North, Minneapolis, MN 55411. Work hours for this position will vary upon clinic hours between 8:30 a.m. to 5:00 p.m. Monday through Friday and every third Saturday morning between 8:00 a.m. to 12:00 p.m. Tuesday, Wednesday, and Thursday 11:00 a.m. to 7:30 p.m. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

About this position type:

This is a full-time, benefit earning position. This position is internally classified as a Nurse, Staff. Click here to view the job classification specification.

In this position, you will:

• Serve as a clinical resource, mentor, and coach for nursing staff by promoting evidence-based practice, patient safety, and clinical excellence.
• Support onboarding, training, competency development, and staff engagement.
• Collaborate with providers and interdisciplinary teams to improve patient outcomes and clinic operations by assisting with implementation of nursing protocols, standing orders, and workflow improvements.
• Provide telephone and face-to-face triage utilizing sound clinical judgment and assessment skills; perform patient assessments and coordinate appropriate plans of care.
• Manage medication refills, referrals, follow-up care, and case management activities.
• Administer medications, immunizations, injections, IV therapy, and treatments within scope of practice.
• Educate patients and families regarding disease management, preventive care, medications, and wellness.
• Support care for pediatric, adult, prenatal, chronic disease, and underserved patient population.
• Support daily clinic workflow and patient flow and promote accurate and timely documentation within Epic and other clinical systems.
• Monitor compliance with clinical standards, infection prevention practices, and regulatory requirements.
• Assist in identifying and implementing process improvements that enhance patient and staff experiences.

Need to have:

• Graduation from an accredited school of nursing.
• A valid license, in good standing, as a registered nurse, or a permit to practice, issued by the State of Minnesota.
• Current CPR certification.

Nice to have:

• Bachelor of Science in Nursing (BSN).
• Three or more years of experience as a registered nurse in a health care setting, preferably in primary care with experience in family practice, pediatrics, and OB-GYN.
• Basic Life Support (BLS) certification through the American Heart Association.
• IV certification or IV competency in placement and therapy.
• Experience:
• Providing telephone and/or ambulatory triage.
• Using Epic or another other electronic health record systems.
• Leading quality improvement initiatives.
• Developing and implementing nursing workflows and protocols.
• With IV therapy and procedural nursing support.
• Working with multiple providers, staff, and collaborative partners with differing needs and opinions to improve the care to diverse, underserved, and at-risk populations with a variety of cultural and language barriers.
• Ability to:
• Provide strong clinical assessment, triage, and critical thinking skills.
• Lead, motivate, and support high-performing teams.
• Engage with excellent communication, collaboration, and conflict-resolution skills.
• Manage competing priorities in a fast-paced clinical environment.
• Commit to culturally responsive care and health equity.
• Build strong working relationships with patients, staff, providers, and community partners.

Candidates with fluency in Hmong and/or Spanish in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.

About the department:

NorthPoint Health and Wellness Center sets a standard of excellence in providing culturally responsive, integrated, holistic primary health and social services that strengthens our community and the lives of the people we serve. We are leaders and partners in a shared vision of a healthy, environmentally safe, and economically stable, self-reliant community.

About Hennepin County:

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).

Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies. Watch this video for application best practices and tips.

This position will have access to systems or other documentation that contains HIPAA data.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a drug test that may include testing for cannabis, a physical assessment, and/or a criminal background check.

If you have any questions, please contact:

Kristin Checco kristin.checco@hennepincounty.gov

Benefits

Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't – including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found here.