Jobs in the United States

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Added 2 mins ago
Senior Engineer, Powertrain Center of Expertise
Allison Transmission, Inc.
Indianapolis, IN
As a Senior Engineer for Allison Transmission PCoE team, you will be responsible for organizing, monitoring and orchestrating the development, maintenance and expansion of engineering…
Added 3 mins ago
Senior Manager - Product Partnerships
GoDaddy
United States
We're hiring a Senior Manager of Product Partnerships to own partnerships that are built into the product, not bolted on beside it. This role sits in the Partnerships org but works…
Added 5 mins ago
SA
Engineering Manager
Slang AI
New York, NY
- $190,000 to $211,000 USD / year
As you grow, you'll have a clear path toward Senior Engineering Manager: managing multiple teams, developing tech leads and managers, and owning operational objectives across the org.…
Added 5 mins ago
Senior Manager, IT Project Manager
Fidelity Technology Group, LLC
United States
As an IT Project Manager within the Business Recordkeeping Technology (BRT) organization, you will partner closely with Product, Engineering, Program Management, and business stakeholders…
Added 5 mins ago
M
Google Cloud Engineer
Markon
Herndon, VA
- $170,000 to $200,000 USD / year
Support multidisciplinary engineering teams by applying systems engineering principles, software development fundamentals, and cloud architecture best practices.
Added 8 mins ago
Program Functional Safety Manager
Stellantis
Auburn Hills, MI
We are looking for a Senior Engineer with a background in high content EE Architecture solutions able to deliver state-of-the-art EE platforms that will enable the Stellantis Strategy,…
Added 8 mins ago
Technical Product Manager, Legal AI and Platforms
ServiceNow
Remote, United States
You won't hand requirements to engineering and move on. You'll prototype with AI, prove what works, and partner with our Product organization to turn the best of what we build into features…
Added 9 mins ago
TE
Senior Scientist
Triad Engineering
Hagerstown, MD
- $90,000 to $110,000 USD / year
Triad Engineering, Inc. has an immediate need for a Senior Environmental Scientist in our Hagerstown, MD office.
Added 9 mins ago
TE
Senior Geologist
Triad Engineering
Hagerstown, MD
- $90,000 to $110,000 USD / year
Triad Engineering, Inc. has an immediate need for a Senior Geologist in our Hagerstown, MD office.
Added 10 mins ago
K&
Project Manager/Estimator-General Construction
Kimmel & Associates
Richmond, VA
- $80,000 to $120,000 USD / year
…develop estimating and field management skills, and grow into senior leadership…
Added 10 mins ago
PL
Business Development Manager, Maritime
Primordial Labs
Remote, United States
- $145,000 to $190,000 USD / year
…into structured actions across drones, sensors, and mission software - enabling faster, more intuitive control in high-stakes environments. We’re a distributed team of engineers, operators,…
Added 10 mins ago
PL
Business Development Manager, SOCOM
Primordial Labs
Remote, United States
- $150,000 to $200,000 USD / year
…into structured actions across drones, sensors, and mission software - enabling faster, more intuitive control in high-stakes environments. We’re a distributed team of engineers, operators,…
Added 11 mins ago
O
Senior Platform Software Engineer
Oracle
Nashville, TN
- $87,800 to $209,500 USD / year
Software Development and Coding - Design, Testing, and Optimization:
Added 11 mins ago
O
Senior Platform Software Engineer
Oracle
Nashville, TN
- $87,800 to $209,500 USD / year
Software Development and Coding - Design, Testing, and Optimization:
Added 14 mins ago
Project Manager Specialist
Amentum
Tullahoma, TN
Role will require working with multiple disciplines of engineering to design, build, startup and turnover test facility focused projects. Our engineering directorate includes aerospace,…
Added 18 mins ago
Senior Test Engineer, CRM
MED Medtronic Inc
Minneapolis, MN
Experience with the development and execution of automated testing using automated test software language.
Added 20 mins ago
Senior Solution Consultant, Workforce West
ID.me
Mountain View, CA
Ideally based in Mountain View, CA, the Senior Solution Consultant, Workforce West supports ID.me’s Workforce Identity business across the full western territory. Workforce Identity puts…
Added 20 mins ago
Senior Solution Consultant, SLED (Texas)
ID.me
United States
Based in Texas, the Senior Solution Consultant, SLED supports ID.me’s state, local, and education business across the full southern territory, not Texas alone. You will be the senior…
Added 20 mins ago
Senior Solution Consultant, Commerce & Loyalty West
ID.me
Mountain View, CA
Ideally based in Mountain View, CA, the Senior Solution Consultant, Commerce & Loyalty West supports ID.me’s consumer brand business across the full western territory, including the Bay…
Added 22 mins ago
Senior Security Architect - TS/SCI
Sunayu
Bethesda, MD
…securing, hardening, and maintaining compliance of cloud-based software platforms and infrastructure across multiple secure networks. You will lean on your experience with security…
Added 22 mins ago
AI Data Engineering Manager - GPSC Insights Engineering
General Motors LLC
Austin, TX
As the AI Data Engineering Manager, you will lead a multidisciplinary team responsible for building and operating industrialized data assets, AI data products, and data platforms that…
Added 25 mins ago
Senior Project Manager
iBase-t
Remote, United States
The Senior Project Manager ensures alignment to customer goals and internal standards, including the iBase-t Solumina (software) Implementation Methodology (SIM). Collaborates with…
Added 31 mins ago
VU
Sr. Manager, VIP Coverage Authorization Systems
Visa USA Inc
Denver, CO
- $163,300 to $261,600 USD / year
The Senior Manager, VIP Coveragerole is essential for effective resource management across the VIP Authorization system and the global clients it supports. This position provides dedicated…
Added 36 mins ago
Software Product Management Pre Sales Senior Manager - Supply Chain
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…
Added 36 mins ago
Software Product Management Pre Sales Senior Manager- Pre Sales - Manufacturing Software
Accenture LLP Company
NY
As Senior Manager, Pre-Sales you support complex software sales cycles by delivering compelling product demonstrations, responding to technical and functional requirements, and building…

HelloFresh

[US DC] Manager, Production Technology

Phoenix, AZ, United States

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Job details

Experience: 3+ years of experience in multi-site distribution, manufacturing, or processing environments.
Posting language: English
Posted: Nov 2, 2026

Original job description

Manager, Production Technology

Location: Phoenix, AZ

The Role:

The Manager, Production Technology oversees the technical support function for software used by Operations, supply chain, and site teams. This role is responsible for resolving critical issues, vendor bug escalations, and driving continuous improvement.

You will...

Manage Jira Support ticketing across the fulfillment network, including intake, classification, prioritization, and triage, while maintaining live dashboards to monitor key support metrics and provide leadership with real-time visibility.
Analyze support and operational data to identify trends, uncover root causes, and recommend process improvements that strengthen system performance and service delivery.
Partner with operational stakeholders to establish training, access, and service expectations, drive user adoption, and escalate gaps to the Associate Director as needed.
Review problem statements and user stories from Systems Analysts to ensure clarity, business impact, and stakeholder ownership, and coordinate enhancement requests with Senior Managers for vendor solutioning and roadmap planning.
Coordinate testing, training, deployment, and monitoring of system changes and enhancements to ensure successful implementation and adoption.
Support and troubleshoot WMS, WES, WCS, and other order processing systems across the fulfillment network, serving as the primary point of contact for production requests, order research, and ad hoc reporting.
Develop Root Cause Analyses (RCAs) for incidents and build a deep understanding of site-level operations to identify recurring issues and drive continuous improvement.
Lead and develop the Systems Analyst team by managing performance, aligning work with team OKRs, coordinating training, maintaining SOPs, and establishing schedules that support weekday operations and a fair weekend and off-hours on-call rotation.

You are...

A data-driven problem solver who uses metrics and reporting to identify opportunities and make informed decisions.
A collaborative leader who builds strong relationships with operations teams, technical stakeholders, vendors, and leadership.
A proactive and solutions-oriented professional who translates operational challenges into clear system requirements and actionable improvements.
An effective communicator who can prioritize competing requests, manage escalations, and maintain focus in a fast-paced production environment.
A people-focused leader who provides constructive feedback, supports professional development, and holds the team accountable for results.
Committed to operational excellence, system reliability, continuous improvement, and consistent user adoption.
Flexible and reliable, with the ability to participate in a weekend and off-hours on-call rotation supporting 24/7 production operations.
Willing and able to travel up to 25% as business needs require.

You have...

3+ years of experience in multi-site distribution, manufacturing, or processing environments.
Experience in people management or team leadership.
SQL experience, including data gathering, analysis, and report development.
Experience managing vendors, coordinating defect resolution, and validating system releases.
Experience leading change and driving adoption with operational stakeholders.
Strong communication, prioritization, and multitasking skills, with excellent attention to detail.
A bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent relevant experience. (Preferred)
Proficiency in Microsoft Office and Google Workspace applications. (Preferred)
Ability to travel 25-50% (as needed)

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

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More about this job

Skills

Technical support
Supply chain management
Process improvement
Jira
Prioritization
Leadership
Troubleshoot
WMS
Research
Reporting
Team leadership
SQL
Communication skills
Multitasking
Attention to detail
Computer science
Microsoft Office
Google Workspace

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