Jobs in the United States

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Added just now
HR Coordinator – MICTX Supply Chain
GE HEALTHCARE
Waukesha, WI
Listen to and elevate employee concerns and recurring workplace themes, advocating for appropriate resolution and recommending actions that strengthen culture, trust, inclusion,…
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Senior Manager, Enterprise Network and Telecommunications
Vail Resorts
VT
The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
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Imaging Service Engineer I - Minnesota
Fujifilm
Montpelier, VT
- $32.69 to $38.46 USD / hour
…assistance of technical support, as directed by the Area Service…
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Senior Product Manager (Remote)
GovCIO
Montpelier, VT
GovCIO is currently hiring for a Senior Product Manager to lead strategy, delivery, and oversight of a custom-developed product within the OCC portfolio, supporting the Veterans Health…
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Profee Audit Specialist - FT
Datavant
Montpelier, VT
Organizes and prioritizes multiple cases concurrently to ensure departmental workflow and case resolution
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Lead Product Owner - Edge
Lumen
Montpelier, VT
Identify and remove delivery impediments coordinate resolution of cross team dependencies and protect team focus so committed outcomes can be achieved
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Consulting Project Manager
Oracle
Montpelier, VT
- $74,100 to $148,300 USD / year
As a Project Manager in the Consulting organization, you will coordinate clients, Oracle teams, and third-party vendors to deliver integrated software solutions. You will build practical…
Added 1 min ago
Regional, Health, Safety & Environmental (HSE) Renewables- West Region
Cinterra
NC
The Regional Manager, Health, Safety & Environmental (HSE) provides strategic and operational leadership for the Company's HSE function. Reporting to the Chief Operating Officer, HSE…
Added 1 min ago
Human Resources Manager
MacLean Power Systems
Stockton, CA · Modesto, CA · Manteca, CA · Lodi, CA
MPS is seeking a talented HR Manager to deliver comprehensive HR support to a manufacturing facility with approximately 90 employees. This role assists with recruitment and retention…
Added 2 mins ago
Home Health Medical Social Worker
CenterWell
Hickory, NC
The Medical Social Worker, reporting to the Clinical Manager, participates in the interdisciplinary care provided to home health patients. You will function to evaluate and develop a plan…
Added 2 mins ago
Healthcare Project Manager
STV Construction Incorporated
White Plains, NY · Elmira, NY
STV is seeking a Healthcare Project Manager for our PM/CM team in Dutchess County.
Added 3 mins ago
HR Generalist
Ross Downing
Hammond, LA
You'll work directly with the HR Manager, store managers, and leadership to support our team members, maintain accurate HR processes, and help build consistent practices across our growing…
Added 3 mins ago
CO
Portfolio Manager (Facility Operations & Project Management)
City of Alexandria
Alexandria, VA
- $41.41 to $72.88 USD / hour
…Alexandria, we invite qualified candidates to apply for our Portfolio Manager…
Added 3 mins ago
Director, Field Service Execution
TriMark USA
Tampa, FL · Atlanta, GA · Orlando, FL
Monitor technician success through productivity, billable utilization, first visit resolution, repeat service calls, workmanship, customer feedback, and adherence to safety expectations.
Added 4 mins ago
Asst Store Mgr - Service
Williams-Sonoma
West University Place, TX · Houston, TX
Assistant Sales and Service Manager / Design Manager
Added 5 mins ago
Senior Project Manager
Webcor Construction, LP
San Francisco, CA · San Jose, CA
The Senior Project Manager is responsible for managing and ensuring site and office safety, and has strategic knowledge of the day-to-day execution for their assigned project(s) including…
Added 6 mins ago
Guest Services Manager
Marquesa Hotel, a Noble House Hotel
Key West, FL
Day to Day function in this role focusses on daily operations of Front Desk and guest satisfaction/resolution of guest issues.
Added 7 mins ago
Associate Customer Care Representative, Beckett
Collectors Universe, Inc.
Plano, TX
You’ll report to the Customer Service Manager and work from our Plano, TX office.
Added 7 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
…physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service…
Added 7 mins ago
Patient Access Center Representative
CORP - HM Corporate Division - The Methodist Hospital
United States
…physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service…
Added 7 mins ago
Patient Access Center Representative (PRN)
CORP - HM Corporate Division - The Methodist Hospital
Remote, United States
…physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service…
Added 7 mins ago
Patient Access Center Representative (PRN)
CORP - HM Corporate Division - The Methodist Hospital
United States
…physician, patient, and service areas, regarding action taken and resolution. Promotes a friendly and professional customer service…
Added 7 mins ago
Lead Patient Access Services
HMB - Houston Methodist Baytown Hospital - San Jacinto Methodist Hospital
United States
…assurance audits, trains and mentors staff, provides feedback to manager on developmental needs, participates in the development of staff, leads and regularly performs special projects,…
Added 8 mins ago
Senior Principal Sourcing Manager – Capital Equipment
Astera Labs
San Jose, CA · CA
Astera Labs is seeking a Sourcing Manager to support sourcing and procurement activities across capital equipment, IT hardware, and corporate services.
Added 8 mins ago
Associate Banker I- Berlin, NJ (20 hours)
TD Bank, N.A.
Berlin, NJ
…serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate…

HelloFresh

[US DC] Manager, Production Technology

Phoenix, AZ, United States

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Job details

Experience: 3+ years of experience in multi-site distribution, manufacturing, or processing environments.
Posting language: English
Posted: Nov 2, 2026

Original job description

Manager, Production Technology

Location: Phoenix, AZ

The Role:

The Manager, Production Technology oversees the technical support function for software used by Operations, supply chain, and site teams. This role is responsible for resolving critical issues, vendor bug escalations, and driving continuous improvement.

You will...

Manage Jira Support ticketing across the fulfillment network, including intake, classification, prioritization, and triage, while maintaining live dashboards to monitor key support metrics and provide leadership with real-time visibility.
Analyze support and operational data to identify trends, uncover root causes, and recommend process improvements that strengthen system performance and service delivery.
Partner with operational stakeholders to establish training, access, and service expectations, drive user adoption, and escalate gaps to the Associate Director as needed.
Review problem statements and user stories from Systems Analysts to ensure clarity, business impact, and stakeholder ownership, and coordinate enhancement requests with Senior Managers for vendor solutioning and roadmap planning.
Coordinate testing, training, deployment, and monitoring of system changes and enhancements to ensure successful implementation and adoption.
Support and troubleshoot WMS, WES, WCS, and other order processing systems across the fulfillment network, serving as the primary point of contact for production requests, order research, and ad hoc reporting.
Develop Root Cause Analyses (RCAs) for incidents and build a deep understanding of site-level operations to identify recurring issues and drive continuous improvement.
Lead and develop the Systems Analyst team by managing performance, aligning work with team OKRs, coordinating training, maintaining SOPs, and establishing schedules that support weekday operations and a fair weekend and off-hours on-call rotation.

You are...

A data-driven problem solver who uses metrics and reporting to identify opportunities and make informed decisions.
A collaborative leader who builds strong relationships with operations teams, technical stakeholders, vendors, and leadership.
A proactive and solutions-oriented professional who translates operational challenges into clear system requirements and actionable improvements.
An effective communicator who can prioritize competing requests, manage escalations, and maintain focus in a fast-paced production environment.
A people-focused leader who provides constructive feedback, supports professional development, and holds the team accountable for results.
Committed to operational excellence, system reliability, continuous improvement, and consistent user adoption.
Flexible and reliable, with the ability to participate in a weekend and off-hours on-call rotation supporting 24/7 production operations.
Willing and able to travel up to 25% as business needs require.

You have...

3+ years of experience in multi-site distribution, manufacturing, or processing environments.
Experience in people management or team leadership.
SQL experience, including data gathering, analysis, and report development.
Experience managing vendors, coordinating defect resolution, and validating system releases.
Experience leading change and driving adoption with operational stakeholders.
Strong communication, prioritization, and multitasking skills, with excellent attention to detail.
A bachelor’s degree in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent relevant experience. (Preferred)
Proficiency in Microsoft Office and Google Workspace applications. (Preferred)
Ability to travel 25-50% (as needed)

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

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More about this job

Skills

Technical support
Supply chain management
Process improvement
Jira
Prioritization
Leadership
Troubleshoot
WMS
Research
Reporting
Team leadership
SQL
Communication skills
Multitasking
Attention to detail
Computer science
Microsoft Office
Google Workspace

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