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Added 1 min ago
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Customer Activation Manager, Public Sector
Ramp
San Fransisco, CA
- $134,000 to $184,000 USD / year
- AI fluency; strong program/project management for complex, multi-workstream technology deployments.
Added 1 min ago
Assistant Principal - Propel East
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Turtle Creek, PA
Strong process, people, and project management skills with proven ability to train, supervise and coach professional staff in order to foster a cooperative team environment
Added 2 mins ago
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Product lifecycle and Enablement PMO
HP
Spring, TX
- $105,050 to $161,800 USD / year
7+ years of relevant experience in program management, PMO, product operations, product lifecycle management, or a related field, preferably within a technology organization.
Added 2 mins ago
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Commercial PC HP BIOS Product Manager
HP
Spring, TX
- $147,050 to $230,850 USD / year
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Added 2 mins ago
NPI and Product Marketing Lead, Advanced Compute Solutions
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Fort Collins, CO · Spring, TX
Ability to interface effectively with all levels of management and functional disciplines, both within and outside HP.
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Manhattan, NY
…Managers and senior technical leaders through coaching, strategic project assignment, and genuine delegation of ownership. You will partner with Principal Engineers on the decisions that…
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Program Operations Specialist – Academic Affairs
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Seattle, WA
…the University of Washington School of Nursing is seeking a Program Operations Specialist to administer operational programs, systems, and processes supporting the School’s academic affairs…
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…Operating Procedures (SOPs), governance standards, and change management support for site…
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New York, NY · NY
Proven project management skills, with experience managing complex, cross-functional initiatives end-to-end.
Added 4 mins ago
Implementation Consultant
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New York, NY
This role requires strong project management capabilities, exceptional stakeholder management, excellent communication skills, and hands-on experience managing complex SaaS implementations…
Added 5 mins ago
MS
Vice President, Project Controls
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- $135,000 to $165,000 USD / year
We are seeking someone to join our Real Estate team as a Vice President, Project Controls to lead Project Controls responsibilities for our Dallas development project. The Project Controls…
Added 5 mins ago
Business Consultant
University of Michigan
Ann Arbor, MI
Lead cross-functional implementation of selected technology-enabled improvements, establishing the project approach, coordinating institutional partners, managing dependencies and risks,…
Added 5 mins ago
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Tradeshow and Product Catalog Coordinator
siffron
ROCKFORD, IL
- $24.5 to $35 USD / hour
Valid driver’s license required
Added 5 mins ago
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Business Administrator I-II, CAAT
Texas A&M University - Corpus Christi
Corpus Christi, TX
- $5,416.67 to $6,577.67 USD / month
Coordinate with CAAT Project Managers (PMs), consortium leads, working group leads, ARI Business Administration, ARI Grants, Research, and Administration (GRA), ARI Operations, Applied…
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Director | Pharmacy Innovation
Gundersen Lutheran Admin Svcs
Remote, United States
Lead enterprise portfolio strategy, project governance, and customer and stakeholder expectation management.
Added 6 mins ago
Quality Assurance Associate - AbbVie
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Remote, United States
…providing reporting/quality trend analysis, and assisting with project work as assigned. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures.…
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Senior Manager, Ops Excellence - International
Wingstop Global Support Center
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Lead the development, maintenance and continuous improvement of the International Brand Standards framework, including the International Operations Manual, SOPs, playbooks, supporting…
Added 6 mins ago
GL
Lead Exhibit Fabricator
Great Lakes Science Center
Cleveland, OH
- $50,000 to $65,000 USD / year
· Build/fabricate exhibits, program components and props
Added 6 mins ago
Director, Total Rewards
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Raleigh, NC · Bethesda, MD
Lead the strategy, design, administration, and continuous improvement of employee benefits programs, including health, welfare, and retirement plans, to ensure competitiveness, cost…
Added 7 mins ago
Project Manager
Lucayan Technology Solutions LLC
Fort Lauderdale, FL
Develop and maintain the project management plan, risk register and quality control plan for each contract, and run regular program reviews.
Added 8 mins ago
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Acquisition Program Manager
Group SSI
Ashburn, VA
- $67.31 to $79.33 USD / hour
This position requires an accomplished professional with extensive project and program management experience, including demonstrated success managing federal acquisition support or Program…
Added 8 mins ago
WU
Assistant Director, Evaluation - Brown School
Washington University in St Louis
United States
- $65,900 to $112,700 USD / year
Serve as project lead on multiple evaluation/research projects from scope development through completion with support and oversight of Center director or associate director
Added 8 mins ago
OH
Senior Manager, Internal Communications
Oscar Health
NY
- $135,792 to $178,227 USD / year
Strong writing, editing, project management, stakeholder management, organizational, and employee judgment skills; experience using content performance data, web analytics, search data, or…

HEITECH SERVICES

Program Manager

Lee’s Summit, MO, United States

$120,000 to $135,000 USD / year

Apply on recruiting.paylocity.com About employer

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Job details

Pay: $120,000 to $135,000 USD / year
Posting language: English
Posted: Nov 12, 2026

Original job description

Description HeiTech Services is seeking an experienced Program Manager to lead a large federal records operations program spanning multiple facilities, more than 500,000 square feet of operational space, and over 35 million records. Services include records storage and maintenance, correspondence processing, document scanning, file retrieval and movement, and secure transportation. The program requires coordinated leadership across geographically separated locations, multiple work shifts, and an operating environment that includes 24/7 service coverage.

The Program Manager will lead through operations managers, quality leadership, and supervisors, with overall responsibility for workforce readiness, service delivery, performance, and customer satisfaction. This role requires experience directing large, labor-intensive operations through subordinate managers and supervisors, balancing staffing and production demands across interdependent functions. Prior overall management responsibility for a workforce of 300 or more employees is strongly preferred, but not required.

Responsibilities combine operational leadership with complex statistical analysis, cost estimating, workforce planning, Government communications, and continuous improvement. Candidates should bring a demonstrated ability to maintain accountability across facilities and shifts, resolve significant operational challenges, and sustain performance as workloads and priorities change. The role requires onsite presence in Lee’s Summit, Missouri, at least monthly, the ability to attend in-person meetings within two consecutive business hours of Government notification, and 24/7 availability for emergencies.

Key Responsibilities:

Direct and integrate services across multiple facilities, maintaining accountability for service quality, accuracy, reliability, timeliness, and customer satisfaction.
Serve as a principal management contact for Government representatives, communicate operational status and plans, and deliver clear oral and written management briefings.
Establish priorities and coordinate operations managers, quality personnel, and supervisors so staffing, production, training, and support activities work together across facilities and shifts.
Oversee workforce planning, recruitment and retention coordination, replacement coverage, cross-training, and supervisory coverage to sustain services during vacancies, absences, workload changes, and disruptions.
Develop and interpret complex statistical analyses, cost estimates, workload assessments, and analytical reports to identify trends, evaluate resource needs, and recommend improvements.
Oversee development, implementation, and maintenance of required management plans, standard operating procedures, reporting processes, and continuity procedures.
Proactively identify significant operational risks and performance concerns, promptly inform Government representatives, and lead corrective actions through resolution.
Identify and recommend approaches to improve quality, reduce costs, and correct process inefficiencies; coordinate implementation and evaluate results.
Conduct fact finding for special projects, validate information, and respond promptly to time-sensitive Government inquiries.
Coordinate with security, human resources, training, and operational personnel to maintain required personnel suitability, access, training, nondisclosure, privacy, and sensitive-records protection controls.
Oversee secure records handling and chain-of-custody practices throughout storage, processing, retrieval, movement, and transportation activities.
Guide the workforce through changes in procedures, technology, policies, and workload priorities while maintaining service continuity.

Requirements

At least five years of program or project management experience within the most recent seven years.
Experience leading large, labor-intensive operations through subordinate managers and supervisors, with responsibility for staffing, production, quality, and customer satisfaction.
A bachelor’s degree in program management; business or public administration; production, operations, manufacturing, or quality management; technical management; information systems; engineering; or finance/accounting.
o A PMI-issued Project Management Professional (PMP) certification is accepted in lieu of the specified educational requirement.
Six Sigma Black Belt certification, held currently or obtained within 180 days of hire date.
Ability to be onsite in Lee’s Summit, Missouri, at least monthly, attend in-person meetings within two consecutive business hours of Government notification, and remain available 24/7 for emergencies.
U.S. citizenship and ability to obtain the required Government suitability determination before starting work and meet security requirements applicable to assigned duties.

Preferred:

Overall management responsibility for 300 or more employees through subordinate managers and supervisors.
Experience leading high-volume records, document processing, scanning, correspondence, warehousing, or logistics operations across multiple facilities and shifts.
Federal contract management experience, including leadership of a Service Contract Act workforce.

Compensation & Benefits

Compensation: $120,000-$135,000/year
Benefits: Health, life, dental, vision, and disability insurance (eligible after 30 days).
Additional: HSA, 401(k) with employer match, and educational reimbursement.

This position is contingent upon contract award. HeiTech Services is proactively identifying qualified candidates in anticipation of a potential federal contract award. Qualified applicants may be contacted for prescreening and interviews prior to award. Employment is contingent upon successful contract award and completion of all required pre-employment and security requirements.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.

HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Leadership
Customer service
Estimating
Reporting
Conduct fact finding
Project management
Program management
Quality assurance procedures
PMP
Lean Six Sigma Black Belt
Security regulations
Warehouse operations
Logistics
Contract management

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Work requirements

Jobs in the United States