Social Service Designee

ob Overview The Social Services Director is responsible for planning, organizing, developing, and directing the overall operation of the social services department in accordance with federal, state, and local regulations, as well as facility policies. The role supports the emotional, social, and psychological well-being of residents to enhance their quality of life and assist in their adjustment to the facility.

Key Responsibilities:

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Resident Support & Advocacy:

• Conduct psychosocial assessments for all new admissions and readmissions.

• Develop and implement individualized care plans based on residents’ psychosocial needs.

• Provide crisis intervention and ongoing emotional support to residents and families.

• Advocate for residents’ rights and dignity.

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Discharge Planning:

• Coordinate discharge planning, ensuring appropriate referrals and community support.

• Work closely with interdisciplinary teams to prepare residents and families for transition.

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Regulatory Compliance:

• Ensure compliance with CMS, state, and facility standards regarding social services.

• Document social service interventions and care plan progress in accordance with regulations.

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Team Collaboration:

• Participate in care plan meetings and interdisciplinary team conferences.

• Communicate and coordinate with nursing, therapy, dietary, and administrative staff.

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Family & Community Relations:

• Serve as a liaison between the facility, residents, families, and external agencies.

• Provide family education, support groups, and counseling as needed.

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Program Development:

• Develop and maintain programs to address behavioral and psychological needs.

• Oversee grievance procedures and resident satisfaction initiatives.

Qualifications

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Licensure/Certification:

• Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) preferred

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Experience:

• Minimum 2 years of supervised social work experience in a health care setting.

• Experience in long-term care or skilled nursing preferred.

• Supervisory experience desirable.

Skills & Abilities:

• Strong knowledge of aging, disabilities, mental health, and social systems.

• Excellent communication, counseling, and interpersonal skills.

• Ability to manage multiple priorities and lead a team.

• Familiarity with electronic medical records (EMR) and documentation standards.

Working Conditions:

• Works in office areas as well as throughout the nursing home.

• Interacts with residents, families, personnel, government agencies, and the public.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Work Location: In person