Warehouse Associate

Job Description:

Department: Warehouse Reports To: Warehouse Manager / Warehouse Lead Position Type: Full-Time

Position Summary We are seeking a dependable, organized, and detail-oriented HVAC Warehouse Associate to support our daily warehouse and field operations. This position is responsible for maintaining inventory, receiving and organizing HVAC equipment and materials, preparing parts and equipment for technicians, and ensuring the warehouse operates efficiently. The ideal candidate has previous warehouse experience, knowledge of HVAC parts and equipment, and experience using ServiceTitan to manage inventory, track materials, and support service and installation operations.

Essential Duties & Responsibilities

• Receive, inspect, unload, and organize incoming HVAC equipment, parts, and materials.
• Maintain accurate inventory levels and ensure materials are properly stocked and organized.
• Utilize ServiceTitan to track inventory, manage parts, process material requests, and maintain accurate inventory records.
• Pull and stage equipment, materials, and supplies for HVAC service technicians and installation crews.
• Prepare materials for scheduled jobs to ensure technicians have the necessary supplies before departing.
• Process returned parts, unused materials, and warranty items.
• Conduct routine inventory counts and assist with inventory reconciliation.
• Monitor inventory levels and communicate low-stock items to management for replenishment.
• Maintain a clean, organized, and safe warehouse environment.
• Assist with loading and unloading company vehicles.
• Coordinate with service and installation departments to ensure timely distribution of materials.
• Follow established warehouse procedures and safety guidelines.
• Perform other duties as assigned.

Qualifications & Requirements

• Previous warehouse, inventory, or material-handling experience preferred.
• Experience with ServiceTitan is strongly preferred.
• Familiarity with HVAC parts, equipment, tools, and supplies preferred.
• Basic computer skills and the ability to learn inventory management systems.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple priorities.
• Strong communication and teamwork skills.
• Ability to lift and move HVAC equipment and materials, including items weighing up to 50 pounds.
• Valid driver's license preferred.

What We Offer

• Competitive pay based on experience.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
• Opportunities for professional growth and advancement.
• A team-oriented work environment.

Join our team and play an important role in keeping our HVAC service and installation operations running efficiently!

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.