Be Part of Portland History: Join the Team at Hearth & Vine We’re hiring Front of House and Heart of House positions for our upcoming opening in the historic Henry Weinhard Brewery Blocks. Hearth & Vine celebrates the best of Pacific Northwest products and purveyors through New American cooking and a regional wine and beer program. Set within the historic Henry Weinhard Brewery building in Portland’s Pearl District, Hearth & Vine is a restaurant, bar, and gathering place offering New American cuisine alongside a broad selection of Pacific Northwest wines and beers. The menu is guided by seasonality and classic technique, while the bar features 50 wines by the glass, 20 of which are available on tap, plus a thoughtfully curated roster of regional draft beers. For private gatherings, HW's Malt & Hop House is a dedicated event space, providing a distinct setting for celebrations, meetings, and hosted experiences. Summary: The Server is responsible for delivering exceptional service and ensuring a positive dining experience for guests. This role involves taking orders, serving food and beverages, and maintaining a friendly and efficient service flow.
Responsibilities:
- Ensure an exceptional dining experience by following the Company's standard of service.
- Take and relay orders with accuracy and attention to detail.
- Demonstrate a thorough understanding of the menu, including specials and beverage offerings.
- Offer recommendations and answer any questions regarding specific menu items.
- Input orders accurately into the POS system and ensure timely delivery of orders to the guest's table.
- Set and clear tables in accordance with restaurant standards.
- Monitor dining area for cleanliness and appearance.
- Collaborate with kitchen staff to ensure order accuracy and efficient delivery.
- Communicate effectively with fellow servers and support staff.
- Promote specials and suggest upgrades to enhance the dining experience.
- Work cohesively with kitchen staff, management, and fellow staff members and assist during peaks times as needed,
- Follow all company policies, procedures, and health and safety guidelines.
- Adhere to alcohol service regulations and age verification.
- Address guest concerns or issues promptly and professionally.
Must Haves:
- Previous experience as a server in a restaurant setting.
- Knowledge of POS
- Knowledge of basic food safety and health regulations
- Customer-centric
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to stand, walk, and carry trays for extended periods.
- Lift and carry items weighing up to 25 pounds.
- Ability to work in a high demand and faced paced work environment.
Schedule & Availability:
- The restaurant will operate Wednesday through Sunday during the initial months, with hours and days subject to change based on business needs. Open availability is required.
Benefits Summary:
- Eligible to participate in company subsidized medical/dental/vision/life insurance within 30 days following new hire status if full time 30+ hours per week
- Eligibility to participate in employee funded supplemental benefit programs, i.e., disability, within 30 days following new hire status if full time 30+ hours per week
- Eligible to participate in 401(k) plan after six months of service and 1000 hours worked. The company will match 50% of employee contribution up to 4% of the employee's annual pay.
- Eligible for overtime pay if in an hourly/non-exempt position
- Eligible for Paid Sick and Safe Time as well as State Paid Family Medical Leave
Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.