Jobs in the United States

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Added 1 hour ago
Customer Experience Representative
Hearst
Dallas, TX
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.
Added 1 hour ago
YN
Part Time Third Shift Shelter Advocate
YWCA Northeast Kansas
Topeka, KS
- Part-time
Conducts initial shelter screen and intake for victims of domestic and/or sexual violence.
Added 6 hours ago
FM
Patient Care Technician - PCT - Dialysis
Fresenius Medical Care
Washington, DC
- $18 to $30 USD / hour
Identifies and welcomes patients, obtains vital signs, weights, and gathers information needed to complete the Clinic Visit Intake form.
Added 8 hours ago
G
GSOC Dispatch Specialist-On Call
GardaWorld
Richmond, VA
- $27 USD / hour
Handle calls for service; intake of media and emergency calls
Added 9 hours ago
Senior Manager HR Project Management
ROCKWELL AUTOMATION INC.
MILWAUKEE, WI
Added 10 hours ago
GS
Patient Coordinator (53221)
GAP SOLUTIONS INC
Bethesda, MD
- $90,000 to $105,000 USD / year
Communicate with appropriate staff about intake and materials and submission of materials for review.
Added 11 hours ago
Patient Support Specialist
Wellist
Boston, MA
Acting as a trusted representative of Wellist with client partners
Added 12 hours ago
FM
Patient Care Technician - PCT - Dialysis
Fresenius Medical Care
Omak, WA
- $16 to $26 USD / hour
Identifies and welcomes patients, obtains vital signs, weights, and gathers information needed to complete the Clinic Visit Intake form.
Added 13 hours ago
NL
Patient Care Assistant (FGP) - Brooklyn, Pediatrics experience preferred
NYU Langone Medical Center
Brooklyn, NY
- $58,542.75 USD / year
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
Added 14 hours ago
LC
Jail Support Services - Parttime
Lander County Sheriff's Office (NV)
Battle Mountain, NV
- $22.75 USD / hour
- Part-time
Verbally solicit required and necessary information from arrestees during the intake or booking process, and as required during the detainee’s incarceration.
Added 14 hours ago
SI
Employment Specialist
ServiceSource, Inc.
Lakewood, CO
- $25 USD / hour
…caseload of up to 20 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, & successful closure. - Provide Job…
Added 22 hours ago
Sr. Talent Acquisition Partner
J&J Family of Companies
Raynham, MA
…including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept…
Added 1 day ago
Membership Coordinator- Blue Door Academy
Boys & Girls Clubs of Southeastern North Carolina
Winnabow, NC
…greets members, families, and visitors, and coordinates daily intake, enrollment, and attendance-tracking processes. The Membership Coordinator sets the tone for a positive, safe, and…
Added 1 day ago
SH
Patient Service Representative II Part time
Solaris Health Holdings LLC
St. Clair Shores, MI
- Part-time
The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of…
Added 1 day ago
Supervisor- Case Management- Jeff Hwy
Ochsner Health
New Orleans, LA
…essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified…
Added 1 day ago
Licensed Professional Mental Health Counselor (PCMHI) - EDRP Approved
Veterans Affairs, Veterans Health Administration
McAllen, TX
Added 1 day ago
Mechanical Engineer
Warren Equipment Company
Midland, TX
Design structural steel skids, fuel systems, cooling systems, exhaust systems, air intake systems, piping systems, and equipment enclosures.
Added 1 day ago
Licensed Professional Mental Health Counselor (BHIP MHTC) - EDRP Approved
Veterans Affairs, Veterans Health Administration
Corpus Christi, TX
Added 1 day ago
Caseworker - Intake - Lansdale
County of Montgomery
Norristown, PA
…## PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable…
Added 1 day ago
Aging Care Manager - AAA
COUNTY OF BUCKS
Doylestown, PA
…or II. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Performs intake, screens applicants for appropriateness and refers to other resources and community services as needed. 2. Conducts…
Added 1 day ago
Hearing Officer (Probation Counselor III)
FAIRFAX COUNTY
Fairfax, VA
Housed in the central intake unit, intake division, under general supervision. This position presides over diversion hearings for appropriate juvenile offenders. Hearings may be held at the…
Added 1 day ago
Quality Assurance Program Manager
Office of the Director of National Intelligence
McLean, VA
…offices: Legal Counsel, Audits & Inspections, Investigations & Intake, and Strategy & Support. Responsibilities This position is in the IC OIG's Office of Audits (OAI) and Inspections and…
Added 1 day ago
Program Manager, External Relations
Fiserv Solutions LLC
Alpharetta, GA · Milwaukee, WI · Berkeley Heights, NJ · NY
Manage intake and routing for external relations requests, partnering with internal subject matter experts to deliver timely, accurate, and approved responses.
Added 1 day ago
AB
Sales & Marketing Representative (Senior Care Advocate), Part-Time
Always Best Care Senior Services
Atlanta, GA
- Part-time
Summary The Sales & Marketing Representative (Senior Care Advocate), is a key (part-time) position responsible for driving business growth by establishing and maintaining referral…
Added 1 day ago
SH
Patient Services Representative II, Plastic Surgery
Sutter Health
San Mateo, CA
- $32.16 to $45.02 USD / hour
As the first point of contact for our patients, the Patient Services Representative serves as the welcoming face of the Plastic and Reconstructive Surgery practice, creating a positive,…

Hearst

Customer Experience Representative

Dallas, TX, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase.

The Challenge

At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care.

You will be responsible for:

Communicating with customers via phone, email, and live chat
Assisting customers with questions, software navigation, and issue resolution
Identifying trending issues and providing thorough research and documentation of findings
Coordinating with teams across the business to relay information

What We're Looking For

Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:

Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
Quick learners with strong problem solving and creative thinking abilities
Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
Team players who are passionate about their work and will actively contribute to a positive, collaborative environment

Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.

This position can be located in the Dallas, TX or Louisville, KY office.

What You Can Expect From Us

At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.

Our Team Members Also Enjoy

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

About Homecare Homebase Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.

Sound like a good fit? Please take a moment to apply for this position.

This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship.

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More about this job

Skills

Customer experience
Troubleshoot
Patient care
Assist customers
Research
Documentation
Customer service
Problem solving
Think creatively

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