Jobs in the United States

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Added 2 mins ago
VH
Registered Nurse - Home Based Primary Care (HBPC)
Veterans Health Administration
Fayetteville, AR
- $72,303 to $148,932 USD / year
…as it pertains, to Veterans and their care within the HBPC…
Added 2 mins ago
VH
Supervisory Medical Supply Technician - Sterile Processing Chief
Veterans Health Administration
Indianapolis, IN
- $113,225 to $147,184 USD / year
…Service assesses, plans and evaluates the processes and daily operations of the sterile processing area and RME program within the context of the operations of procedural areas including…
Added 2 mins ago
CN
MWR Recreation Assistant (Liberty)
Commander, Navy Installations Command
Point Loma Complex, San Diego, CA
- $21 USD / hour
Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command…
Added 2 mins ago
VH
Pharmacy Technician
Veterans Health Administration
Walla Walla, WA
- $53,795 to $69,934 USD / year
…deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational…
Added 2 mins ago
VH
Registered Nurse - Care Coordinator
Veterans Health Administration
Columbia, MO
- $71,493 to $148,145 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 2 mins ago
VH
Pharmacy Technician
Veterans Health Administration
Walla Walla, WA
- $38,425 to $69,934 USD / year
…deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational…
Added 2 mins ago
VH
Clinical Pharmacist (Inpatient Pharmacy)
Veterans Health Administration
Seattle, WA
- $126,952 to $174,951 USD / year
When assigned, serve as Pharmacist-in-Charge in the absence of a supervisor to ensure continuity of patient care and pharmacy operations.
Added 2 mins ago
VH
Clinical Pharmacist (Inpatient Pharmacy)
Veterans Health Administration
Seattle, WA
- $126,952 to $174,951 USD / year
When assigned, serve as Pharmacist-in-Charge in the absence of a supervisor to ensure continuity of patient care and pharmacy operations.
Added 2 mins ago
VH
Materials Handler
Veterans Health Administration
Johnson City, TN
- $22 to $26 USD / hour
Incumbent performs duties that require proficiency in special procedures and a broad knowledge of service operations, such as patient tray service, including delivery system unit operation,…
Added 2 mins ago
PA
Supervisory Management and Program Analyst (Administrator)
Patent and Trademark Office
Alexandria, VA
- $169,279 to $197,200 USD / year
This position is in the Office of the Deputy Commissioner for Trademark Operations, Program Management Office. This office is responsible for quality and timely examination of trademark…
Added 2 mins ago
VH
Physician (Anesthesiology)
Veterans Health Administration
Albuquerque, NM
- $380,000 to $500,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
VH
Clinical Pharmacist
Veterans Health Administration
Cleveland, OH
- $145,700 to $189,414 USD / year
Participates in adverse drug reaction monitoring and reporting, in Pharmacy Quality Assurance Program and in Drug Use Evaluation Program.
Added 2 mins ago
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INDUSTRIAL HYGIENE TECHNICIAN T32
Army National Guard Units
Phoenix, AZ
- $64,564 to $83,938 USD / year
…execute, manage and administer the ARNG Industrial Hygiene Program for a state, territory, or district to maintain and promote the health of military and technician personnel. Coordinates…
Added 2 mins ago
VH
Physician - Pathologist
Veterans Health Administration
Milwaukee, WI
- $250,000 to $315,000 USD / year
This position is eligible for the Education Debt Reduction Program EDRP, a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
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SUPERVISORY LOGISTICS MANAGEMENT SPECIALIST
Army National Guard Units
Camp Murray, WA
- $119,630 to $155,521 USD / year
…training needs of employees, provides or arranges for needed development and training, and maintains an effective leadership/career development…
Added 2 mins ago
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Program Analyst
Veterans Health Administration
Shreveport, LA
- $61,722 to $80,243 USD / year
…organizational functionality of the Surgical Service Services program within the medical…
Added 2 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Shelbyville, IN
- $45,832 to $59,581 USD / year
General Education Development (GED) certificate OR,
Added 2 mins ago
VH
Registered Nurse - Med Surg Telemetry
Veterans Health Administration
Saint Louis, MO
- $80,249 to $156,151 USD / year
…performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service…
Added 2 mins ago
VH
Registered Nurse - Outpatient Patient Aligned Care Team
Veterans Health Administration
Cedar Rapids, IA
- $70,469 to $117,471 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 4 mins ago
VH
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration
Tomah, WI
- $36,409 to $59,031 USD / year
Added 4 mins ago
NC
Supervisory Administrative Officer
National Cemetery Administration
Richmond, VA
- $64,475 to $83,822 USD / year
Provides program support for cemetery operations by coordinating administrative actions, responding to stakeholder inquiries, interpreting policies and procedures, and ensuring quality…
Added 4 mins ago
VH
Supervisory Medical Administration Specialist - Patient Administration
Veterans Health Administration
Huntington, WV
- $74,678 to $97,087 USD / year
…Emergency management procedures, sufficient to handle hospital operations in absence of higher level officials. Comprehensive knowledge of benefits and entitlements, enrollment policies and…
Added 4 mins ago
NC
General Engineer
National Cemetery Administration
Washington, DC
- $143,913 to $187,093 USD / year
Advise senior leadership on engineering, project management, and construction program issues impacting agency operations and strategic objectives.
Added 4 mins ago
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Pharmacy Technician
Veterans Health Administration
Tulsa, OK
- $66,204 to $86,070 USD / year
…implements corrective actions to maximize outcomes in their program area. Maintains special accreditations and prepares for national reviews/inspections (e.g., The Joint Commission,…
Added 4 mins ago
VH
Chaplain
Veterans Health Administration
West Palm Beach, FL
- $95,326 to $123,927 USD / year
Participate in quality improvement, program development, and administrative activities within Chaplain Service.

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Specialist

Carmel, NY, United States

$18 to $21 USD / hour

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Job details

Pay: $18 to $21 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Description Position Details Schedule: Part-time, Monday–Friday Shift: One consistent 6-hour weekday shift assigned at hire based on program needs Pay: $18–$21/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Available shifts:

8:00 AM–2:00 PM
9:00 AM–3:00 PM
11:00 AM–5:00 PM

Part-Time Benefits Include:

Employer-paid childcare for children enrolled in our program on the days and during the hours you work
Telehealth, vision, and dental coverage
401(k) for eligible employees
Paid sick time
On-demand pay
Professional development and career advancement opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Specialist to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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