Jobs in the United States

25+ jobs

Save this search

Added just now
Content Specialist (Staten Island Broadway YMCA)
Staten Island, NY
Minimum of one (1) year of experience in a supervisory/oversight position, including management and development of program content, staff supervision, training, and coaching.
Added just now
Teacher Sp Ed - Res Interrelated - Special Education
Gwinnett County Public Schools
Suwanee, GA
Responsible for planning and providing for appropriate learning experiences for students based on the district's AKS curriculum as well as providing an atmosphere and environment conducive…
Added just now
NM
Financial Advisor
Northwestern Mutual
Colorado Spgs, CO
- $137,000 to $250,000 USD / year
…the country. We are committed to your continued training and development throughout your career. That starts with our award-winning curriculum designed to support your first three years in…
Added just now
Warehouse Associate
Sonepar
Midland, TX
…delivery, and participating in cycle counting and other inventory management practices. This role is Summit’s entry level branch position and an excellent role to be introduced to the…
Added 1 min ago
Sr. Product Engineer
Atkore
Harvey, IL · Merrillville, IN
…product families, leads engineering execution for new product development and value engineering projects, and ensures engineering documentation, BOMs, drawings, specifications, and system…
Added 1 min ago
Preschool Teacher
Family Development Services
Indianapolis, IN
The Head Start Preschool Teacher is responsible for providing a high-quality early learning experience for children ages 3-5 in a Head Start classroom. The Teacher works collaboratively…
Added 1 min ago
Sales Enablement Manager
WM
Remote, United States
Supports frontline sales managers and sales leadership team in executing effective management disciplines and establishing a sales coaching program/sales coaching culture
Added 2 mins ago
RD
Site Account Manager
RR Donnelley
Cleveland, OH
- $78,700 to $125,900 USD / year
…onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including…
Added 2 mins ago
Associate Director, Core Performance & Fixed Income Analytics - Americas
FactSet Research Systems Inc.
Remote, United States
…routine operational tasks with demands for strategic business development. To enhance operational efficiency amid this growing market complexity, more organizations are turning to FactSet.…
Added 2 mins ago
Lead Program Coordinator (Globe, AZ)
The Arizona Board of Regents on behalf of The University of Arizona
Globe, AZ
learning, while promoting youth leadership development and Positive Youth
Added 3 mins ago
B&
Revenue Manager
Birge & Held Group LLC
Indianapolis, IN
- $75,000 to $80,000 USD / year
A desire for professional development and continued learning
Added 3 mins ago
UP
K-8 Account Executive, Southern CA
US Publishing Jobs
Los Angeles, CA
- $85,000 to $90,000 USD / year
…selling skills, and the ability to balance strategic account management with proactive business development, all in service of fostering long-term partnerships that advance literacy and…
Added 3 mins ago
HK
Pre-K Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Pavilion, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring Pre-K Childcare Staff for our Before and After School Program at DB Bunce Elementary School for the 2026–2027 school year.
Added 3 mins ago
Special Education Teacher - 2026/2027 Contract year only [XT20]
Laramie County School District 1
Cheyenne, WY
…from students' parents or guardians regarding instructional program and student…
Added 3 mins ago
SP
Teacher Apprentice/Instructional Paraprofessional (Elementary, RTAP) - Complete your BA (tuition-free) & Get Licensed (Elementary Ed), Sarah Parker Remond School, Salem MA [SY 2026-2027]
Salem Public Schools
Salem, MA
- $29.08 to $31.08 USD / hour
…opportunity through our DESE-funded Registered Teacher Apprenticeship Program (RTAP). The right candidate will be someone who aspires to become a teacher in the Salem Public Schools and has…
Added 3 mins ago
HC
Autism Interventionist
Howard Center
Burlington, VT
- $22 to $23 USD / hour
…communication, adaptive behavior, daily living, and functional learning…
Added 3 mins ago
HK
School-Age Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Newburgh, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our Before and After School Program at East Coldenham Elementary School for the 2026–2027 school year.
Added 3 mins ago
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Ellicottville, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our After School Program at Ellicottville Elementary School for the 2026–2027 school year.
Added 3 mins ago
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Highland Falls, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our After School Program at Fort Montgomery Elementary School for the 2026–2027 school year.
Added 3 mins ago
HK
School-Age Childcare Staff – After School
HEALTHY KIDS PROGRAMS
Tuxedo Park, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our After School Program at George G. Grant Elementary School for the 2026–2027 school year.
Added 3 mins ago
HK
School-Age Childcare Staff – Before School
HEALTHY KIDS PROGRAMS
Fishkill, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our Before and After School Program at Glenham Elementary School for the 2026–2027 school year.
Added 3 mins ago
HK
School-Age Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Florida, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our Before and After School Program at Golden Hill Elementary School for the 2026–2027 school year.
Added 3 mins ago
HK
School-Age Childcare Staff – Before & After School
HEALTHY KIDS PROGRAMS
Cold Spring, NY
- $16 to $17 USD / hour
Healthy Kids Programs is hiring School-Age Childcare Staff for our Before and After School Program at Haldane Elementary School for the 2026–2027 school year.
Added 4 mins ago
Transformation Engagement Manager
Crawford Listings - Global
Remote, United States
8 or more years of progressive experience in Business Transformation, Operational Excellence, Management Consulting, Program Delivery experience, or a related discipline
Added 4 mins ago
GL
Supervisor, Buildings & Grounds
Great Lakes Energy
Boyne City, MI
- $102,402 to $127,192 USD / year
We're looking for a dedicated and experienced Supervisor of Buildings & Grounds to lead the development, maintenance, and continuous improvement of Great Lakes Energy's facilities and…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Poughkeepsie, NY, United States

$24 to $26 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

Apply About employer

More about this job

Skills

Customer experience
Customer service
Process improvement
Child care
Scheduling
Documentation
Workflow
Administrative support
Communication skills
Attention to detail
Time management
Adaptability
Case management
Bilingualism

Report this job