Jobs in the United States

25+ jobs

Save this search

Added just now
Technical Trainer
IES Communications
United States
…required technical skills for IES employees within a specific program, branch or department. Conduct training needs assessment by collecting information pertaining to work procedures,…
Added just now
F
Packaging Materials Procurement Manager
Furmano's
Northumberland, PA
- $80,000 to $100,000 USD / year
…as the primary liaison for private label and branded label development and change management, coordinating customer requirements with suppliers to ensure timely, accurate, compliant, and…
Added 1 min ago
Cost Engineer - Life Sciences Construction
Turner & Townsend
Elkton, VA
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 min ago
Systems Analyst III
Cleveland Clinic
Remote, United States
…participate in feasibility analysis, estimation, planning, design, development, prototyping, implementation, and quality assurance of automated systems, as well as guide system…
Added 1 min ago
Data Scientist I - Center for Diagnostics and Artificial Intelligence
Cleveland Clinic
Remote, United States
Gather requirements and program model development under direction of other Data Scientists to inform problem formulation.
Added 1 min ago
Middle School Girls Volleyball Coach
West Carroll CUSD 314
Mount Carroll, IL
1. Has the ability to organize and supervise a total sports program.
Added 1 min ago
MS GirlsTrack Coach
West Carroll CUSD 314
Mount Carroll, IL
1. Has the ability to organize and supervise a total sports program.
Added 2 mins ago
Director, Real Estate
Greystar Management Services, LLC
Charlotte, NC
…offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South…
Added 2 mins ago
Americas Import Trade Compliance Specialist
HPE
Spring, TX
Training and Stakeholder Support - Provide technical guidance and training to business units, logistics, finance, sourcing, tax, legal, and external service providers.
Added 3 mins ago
Head of Ecommerce Growth
Hadley Designs
Remote, United States
Incremental Contribution Profit: Generate at least $1,000,000 in annual incremental contribution profit from growth initiatives, after all attributable variable marketing and program costs.
Added 4 mins ago
Vehicle Maintenance Instructor
Mlt Systems
Camp Lejeune, NC
…engagement and workforce empowerment in providing unparalleled Program Management Lifecycle Logistics, Engineering, Finance, and Training…
Added 4 mins ago
Vehicle Maintenance Instructor
Mlt Systems
Camp Pendleton, CA
…engagement and workforce empowerment in providing unparalleled Program Management Lifecycle Logistics, Engineering, Finance, and Training…
Added 4 mins ago
Pricing Strategy & Insights Manager
H&R Block
Remote, United States
Lead cross-functional pricing initiatives, including project planning, stakeholder alignment, and development of H&R Block's enterprise pricing roadmap
Added 5 mins ago
Actuary, Auto Analytics, State Deep Dive
Liberty Mutual
Boston, MA · Seattle, WA
…state planning and key strategic decisions, such as rating program launches, distribution strategy and responses to competitive moves. You will also monitor marketplace, operational and…
Added 5 mins ago
Executive Finance Director - MGCAFE
University of Kentucky
Lexington, KY
The Executive Finance Director serves as the College’s senior financial advisor, partnering closely with the Dean, academic leadership, and program directors to make an impact by shaping…
Added 5 mins ago
H
Data Insights and Analytics (DIA) Financial Analyst
HP
Vancouver, WA
- $93,400 to $143,800 USD / year
…generation. The analyst will work closely with DIA project leads, finance stakeholders, and technical partners to convert Excel-based reporting into scalable Power BI dashboards and to…
Added 5 mins ago
H
Personal Systems Business Planning Manager
HP
Spring, TX
- $130,700 to $185,000 USD / year
This role is responsible for leading the development, negotiation, coordination, and communication of business plans, to maximize identified opportunities and achieve performance goals…
Added 6 mins ago
Chief Financial Officer (CFO) - Department of Agricultural Resources
MassCareers
MA
Oversight of daily finance and administrative business operations of MDAR and the SRB.
Added 6 mins ago
Project Management Specialist
The Boeing Company
North Charleston, SC
…efforts to determine impacts, constraints involving product development, production rates, process improvement, and program…
Added 6 mins ago
C - 17 Supply Chain Integration Manager
The Boeing Company
Long Beach, CA
This position is part of Boeing Global Services (BGS) Supply Chain and will work closely with the C-17 Program, partnering across Program Management, Engineering, Finance, Contracts,…
Added 6 mins ago
Contract Management Team Lead
Boeing
Berkeley, MO
…work across U.S. Government (USG) contracts, partnering with Finance, Engineering, Supply Chain, and program stakeholders to deliver sound, data-driven…
Added 6 mins ago
Personal Care Coordinator
CorsoCare
Middletown, KY
Opportunities for professional growth development and community involvement
Added 8 mins ago
Distribution Graveyard Lead Agent
Expeditors
Irving, TX
…compliantly. The Facility Supervisor reports to the Senior Program Manager with a dotted line to the business-unit leader and directs IT & Systems Support, Safety & Security, Quality,…
Added 8 mins ago
Procurement Coordinator
Elior North America
Houston, TX
Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
Added 8 mins ago
UB
Small Business Relationship Banker I - Higley & Michelle - Gilbert, AZ
U.S. Bank National Association
Gilbert, AZ
- $25.63 to $34.18 USD / hour
-Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Poughkeepsie, NY, United States

$24 to $26 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

Apply About employer

More about this job

Skills

Customer experience
Customer service
Process improvement
Child care
Scheduling
Documentation
Workflow
Administrative support
Communication skills
Attention to detail
Time management
Adaptability
Case management
Bilingualism

Report this job