Jobs in the United States

25+ jobs

Save this search

Added just now
Fulfillment Manager: Day Services Operations
Momentum WORK, Inc.
Santa Maria, CA
Under the supervision of the Director of Day Program Operations, the Fulfillment Manager provides leadership for the Agency’s fulfillment business while integrating meaningful vocational…
Added just now
HC
Maintenance Technician
HNN Communities
Renton, WA
- $22 to $25 USD / hour
…competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better…
Added just now
Warehouse Associate
Sonepar
Midland, TX
Reports to: Warehouse Supervisor or another Manager
Added 1 min ago
Sr. Product Engineer
Atkore
Harvey, IL · Merrillville, IN
…based out of Harvey, IL or Hobart, IN. Reporting to the Senior Manager – Product Engineering (Conduit & Fittings), This role provides technical ownership for assigned product families,…
Added 1 min ago
AR
Property Manager
Avenue5 Residential, LLC
Pleasant Hill, CA
- $90,000 USD / year
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Added 1 min ago
AR
Maintenance Supervisor
Avenue5 Residential, LLC
Pleasant Hill, CA
- $35 USD / hour
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Added 1 min ago
AR
Leasing Manager
Avenue5 Residential, LLC
Pleasant Hill, CA
- $25 USD / hour
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Added 1 min ago
AR
Multi-Site Maintenance Technician
Avenue5 Residential, LLC
Cashmere, WA
- $23 USD / hour
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Added 1 min ago
AR
Multi-Site Maintenance Technician
Avenue5 Residential, LLC
East Wenatchee, WA
- $23 USD / hour
Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.
Added 1 min ago
Americas Import Trade Compliance Specialist
Hewlett Packard Enterprise
Spring, TX · Washington, DC
…accountable for hiring, performance management, or other people-manager…
Added 1 min ago
Sales Enablement Manager
WM
Remote, United States
The Manager, Sales Enablement will coach, develop, and deliver sales enablement content and training to upskill our sales team and drive growth and success. Partnering with both Enterprise…
Added 1 min ago
Clinical Unit Leader - Labor And Delivery - Bon Secours St. Francis Hospital
Roper St. Francis Healthcare
Charleston, SC
…care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and…
Added 2 mins ago
RD
Site Account Manager
RR Donnelley
Cleveland, OH
- $78,700 to $125,900 USD / year
The Account Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and…
Added 2 mins ago
Associate Director, Core Performance & Fixed Income Analytics - Americas
FactSet Research Systems Inc.
Remote, United States
…routine operational tasks with demands for strategic business development. To enhance operational efficiency amid this growing market complexity, more organizations are turning to FactSet.…
Added 2 mins ago
KA
Cafe Associate II
King Arthur Baking Company
Norwich, VT
- $18.57 to $19.52 USD / hour
Communicates consistently and clearly with your café team, shift leaders and manager
Added 2 mins ago
OC
Mental Health Clinician (Early Diversion Project Lead)
Ottawa County
Holland, MI
- $31.59 to $41.08 USD / hour
Works with Crisis Services Program Director and CIT Team Manager to implement staffing and programming for operation of the Early Diversion Grant program.
Added 2 mins ago
LL
Land Development Manager
LAM Lennar Associates Mgmt LLC
Hamilton, NJ
- $118,440.23 to $157,920 USD / year
The Land Development Manager is responsible for managing the Division’s land development program by directing activities such as roadway construction, water and sewer installation,…
Added 2 mins ago
J
Package Gas Driver 1 - Cohoes, NY
Cohoes, NY
- Up to $32 USD / hour
obtains agreement of all stake-holders within a development program to
Added 2 mins ago
Engineering Program Manager
J H Fletcher & Co
Huntington, WV
The Engineering Program Manager plans, directs, and drives execution of J.H. Fletcher & Co.'s engineering project portfolio, including new product development, machine modernizations,…
Added 3 mins ago
RESIDENTIAL MANAGER
Apis Services Inc
Philadelphia, PA
At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.
Added 3 mins ago
C-
Operations Manager (ORD)
CLEAR - Field
Chicago, IL
- $70,000 to $85,000 USD / year
The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The…
Added 3 mins ago
B&
Revenue Manager
Birge & Held Group LLC
Indianapolis, IN
- $75,000 to $80,000 USD / year
The Revenue Manager is accountable for the day-to-day management of pricing, rate selection, and all aspects of Revenue Management for an assigned portfolio of multifamily communities. This…
Added 3 mins ago
UP
K-8 Account Executive, Southern CA
US Publishing Jobs
Los Angeles, CA
- $85,000 to $90,000 USD / year
…balance strategic account management with proactive business development, all in service of fostering long-term partnerships that advance literacy and math outcomes at…
Added 3 mins ago
North America Commercial EHS Manager
Vylor
Des Moines, IA · Des Moines
Vylor has an exciting opportunity for a North America Environmental Health & Safety (EHS) Commercial Manager to join our team in Johnston IA. This role will provide strategic EHS leadership…
Added 3 mins ago
Transformation Engagement Manager
Crawford Listings - Global
Remote, United States
…complex challenges? We're seeking a Transformation Engagement Manager to lead strategic, cross-functional initiatives that improve business performance, operational effectiveness, and…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Poughkeepsie, NY, United States

$24 to $26 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 6, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

Apply About employer

More about this job

Skills

Customer experience
Customer service
Process improvement
Child care
Scheduling
Documentation
Workflow
Administrative support
Communication skills
Attention to detail
Time management
Adaptability
Case management
Bilingualism

Report this job