Jobs in the United States

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Added 3 mins ago
EA
RBT Applied Behavior Analyst Therapist
EVERCARE ABA
Columbus, OH
- $18 to $27 USD / hour
· Accurately collect, record, and submit session data and notes using designated ABA software systems by established deadlines
Added 3 mins ago
EU
Medical assistant/X-Ray Technician
EVERYONE URGENT CARE LLC
Parrish, FL
- $22 to $24 USD / hour
Provide compassionate patient education and support throughout the care process
Added 3 mins ago
Quality Assurance Manager
Valley Queen
Milbank, SD
…driving consistency, reinforcing standards, and ensuring that systems, processes, and expectations are effectively implemented to support Valley Queen’s operational and business…
Added 3 mins ago
IG
Reliability Engineer
Insight Global
Huntsville, AL
- $150,000 to $180,000 USD / year
Insight Global is seeking a Reliability Engineer to support defense systems through design, development, testing, and sustainment. This individual will focus on improving system…
Added 4 mins ago
VS
Cyber Defense Project Integrator
VT Services
Aurora, CO
- $170,000 to $205,000 USD / year
…solutions for classified, unclassified, networked, and stand-alone systems. The Sponsor provides technical analysis and correlation of threats to the Sponsor's networks by monitoring all…
Added 4 mins ago
VS
System Engineer
VT Services
Colorado Springs, CO
- $135,000 to $185,000 USD / year
VTG is looking for a System Engineer in Colorado Springs, CO. The Systems Engineer II performs systems engineering tasks with limited supervision, translating mission needs into system…
Added 5 mins ago
Commercial Contracts Manager
Nominal
NY · WA
Nominal is building the Hardware Intelligence Platform that gives engineers increased visibility into complex physical systems, helps them make better decisions, and ultimately gets their…
Added 5 mins ago
Legal Counsel
Nominal
NY · WA
Nominal is building the Hardware Intelligence Platform that gives engineers increased visibility into complex physical systems, helps them make better decisions, and ultimately gets their…
Added 5 mins ago
Accounting Clerk
OVERLAND CORPORATION
Ardmore, OK
Asphalt Express, a Division of Overland Corporation Support Our Team. Keep Records Accurate. Build with Overland. Asphalt Express, a division of Overland Corporation, is seeking a…
Added 5 mins ago
A
Cybersecurity Manager - Utilities Industry
Accenture
Oklahoma City, OK
- $94,400 to $293,800 USD / year
…modernization, manage enterprise and operational risk, and support compliance with utility-specific regulatory requirements. This role demands deep expertise across IT and OT environments…
Added 5 mins ago
A
Epic Payer Platform Lead
Accenture
Oklahoma City, OK
- $94,400 to $266,300 USD / year
Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
Added 5 mins ago
A
Public Service - Higher Education Management Consulting Senior Manager – Transformation Lead
Accenture
Oklahoma City, OK
- $132,500 to $338,300 USD / year
…procurement, and research administration, moving away from legacy systems and fragmented processes toward integrated platforms that can support the pace and complexity of a modern…
Added 5 mins ago
O
Consulting Program Manager - Healthcare
Oracle
Oklahoma City, OK
- $97,800 to $209,500 USD / year
Track readiness criteria and scope changes to support predictable, high-quality delivery.
Added 5 mins ago
C
Java Developer (GenAI)
Cognizant
Oklahoma City, OK
- $62,000 to $99,000 USD / year
We are seeking a highly skilled Java Developer (GenAI) to join our team and contribute to the development of scalable, cloud-native enterprise applications. The ideal candidate will have…
Added 7 mins ago
Software Test Engineer II
TGW Systems Inc
Grand Rapids, MI
The Software Test Engineer II is a mid-level engineer who supports a team of Software Engineers in the testing, commissioning, and ongoing support of TGW software solutions.
Added 9 mins ago
Process Data Scientist
Regeneron Pharmaceuticals, Inc (USA)
United States
…diseases. We are looking to fill a Data Scientist position to support the Process Controls and Validation group. These teams support the Manufacturing and Regulatory Sciences departments by…
Added 9 mins ago
Machine Oo-Mids
Highline Warren
Council Bluffs, IA
Adhere to established company values, practices, policies, and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
Added 16 mins ago
T
Travel Physical Therapist
TotalMed
Santa Rosa, CA
- $1,711.23 USD / week
Oversee supervising PTAs, support staff (therapy technicians)
Added 16 mins ago
Associate Director - Third Party Risk Management
Deloitte
Saint Louis, MO
…and collaborate across businesses and Enterprise Solutions to support effective third party risk management. The Associate Director will translate priorities into actionable plans, leverage…
Added 16 mins ago
Associate Director - Third Party Risk Management
Deloitte
Kansas City, MO
…and collaborate across businesses and Enterprise Solutions to support effective third party risk management. The Associate Director will translate priorities into actionable plans, leverage…
Added 16 mins ago
Director of Sales
Parkview in Allen
Allen, TX
…aspire and invest in learning and development opportunities that support our team members’ professional growth, helping every team member build a fulfilling and purpose-rich…
Added 19 mins ago
G
Maintenance Manager
GPAC
Kirkwood, IL
- $110,000 to $115,000 USD / year
Troubleshoot mechanical, electrical, hydraulic, and conveyance systems
Added 20 mins ago
G
Maintenance Engineer
GPAC
Hopkins, MN
- $34 to $41 USD / hour
In this role, you'll support specialized milling and food processing systems used for product development, process optimization, and customer trials. You'll troubleshoot equipment, perform…
Added 23 mins ago
A
Fabrication Welder
Aerotek
Miami, FL
- $20 to $23 USD / hour
Why Work Here?Be part of a pioneering team that leads the industry in the development of advanced armor systems for passenger vehicles. Enjoy a supportive work environment that values…
Added 23 mins ago
A
IMMEDIATE HIRING!!! ELECTRONICS TECHNICIAN-$25-30/hr.
Aerotek
Carlsbad, CA
- $32 to $40 USD / hour
$32 - $38/HRJob DescriptionThe technician will support activities including design, testing, check-out, modification, fabrication, and assembly of prototype electro-mechanical systems. The…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Danbury, CT, United States

$24 to $26 USD / hour

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Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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