Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
VI
Program Manager, Space and Mission Systems
Viasat, Inc.
Carlsbad, CA
- $224,500 to $336,500 USD / year
We have an exciting opportunity for a Senior Program manager to join our Viasat Government team! Viasat combines experienced leadership, advanced technology, operational agility, and a…
Added 10 mins ago
CO
Engineering Project Manager
City of Coeur d'Alene
Coeur d'Alene, ID
- $77,688 to $109,366 USD / year
The City of Coeur d'Alene is hiring an Engineering Project Manager to join their team.
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Columbia, SC
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Birmingham, AL
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Cincinnati, OH
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Knoxville, TN
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
South Bend, IN
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Des Moines, IA
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Columbus, OH
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Dallas, TX
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Austin, TX
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
St Louis, MO
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
Atlanta, GA
Traveling Project Manager – Mechanical Construction
Added 14 mins ago
Nationwide Traveling Mechanical Project Manager
GPAC
New Orleans, LA
Traveling Project Manager – Mechanical Construction
Added 15 mins ago
Cook
Trilogy Health Services, LLC
Okemos, MI
Assist the Food Service Manager with inventory control and ordering supplies.
Added 16 mins ago
Resort Manager, State Game Lodge Area - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
We’re hiring a Resort Manager to Live. Work. Explore. in Custer State Park Resort!
Added 16 mins ago
Resort Manager, Sylvan Lake Area - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
We’re hiring a Resort Manager to Live. Work. Explore. in Custer State Park Resort!
Added 16 mins ago
XT
Stewarding Manager - Grand Canyon South Rim
Xanterra Travel Collection
GRAND CANYON, AZ
- $62,712 USD / year
We’re hiring a Stewarding Manager to Live. Work. Explore. at the south rim of the Grand Canyon!
Added 16 mins ago
Executive Chef - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
…accountable for menu creation and execution, food quality, production systems, food cost, culinary labor productivity, sanitation, food safety, and consistent kitchen performance across…
Added 23 mins ago
Preservation Planning and Documentation Project Assistant
The Regents of the University of California on behalf of their Los Angeles Campus
Los Angeles, CA
Under the direction of the MEAP Program Manager, the Preservation Planning and Documentation Project Assistant will support the planning and documentation of MEAP's digital file management…
Added 24 mins ago
Patient Clinical Specialist II
RadNet
Rancho Mirage, CA
…patients’ medical charts and/or electronic medical records systems for patient flow and accurate encounter…
Added 25 mins ago
Emerging Store Manager
Walgreens
BATON ROUGE, LA
Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager,…
Added 33 mins ago
MS
Retail- Full Time Sales Manager
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 34 mins ago
PF
Senior, Client Service Manager
Principal Financial Group
UNAVAILABLE
- $84,600 to $187,200 USD / year
As a Senior, Client Service Manager, you will manage day-to-day client relationships within our Large Market business and manage an assigned portfolio to ensure accuracy and timely service.…
Added 34 mins ago
PF
Claim Manager
Principal Financial Group
Des Moines, IA
- $84,600 to $152,400 USD / year
The Claim Manager is responsible for leading day-to-day operational performance within assigned claims teams. Ensures consistent interpretation and application of policy language, drives…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Danbury, CT, United States

$24 to $26 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

Apply About employer

Report this job