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Pharmacy Operations Manager
Walgreens
CRESCENT SPRINGS, KY
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
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Pharmacy Operations Manager - $2K Sign-on Bonus Available
Walgreens
CEDAR RAPIDS, IA
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
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Pharmacy Operations Manager
Walgreens
SOUTH ELGIN, IL
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CHICAGO, IL
- $18.25 to $25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
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Pharmacy Operations Manager
Walgreens
ROCKMART, GA
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
ORLANDO, FL
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
MIAMI, FL
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
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Pharmacy Operations Manager
Walgreens
WELLINGTON, FL
- $22.5 to $35.75 USD / hour
…business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians.…
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
DELAND, FL
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added just now
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Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
WETHERSFIELD, CT
- $18.25 to $25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 1 min ago
Faculty Physician - Maternal Fetal Medicine
Rutgers University-New Brunswick
NJ
2. Support the educational mission of the division and fellowship program through clinical teaching, conferences, lectures, and hands-on training.
Added 1 min ago
Medication Technician
Benton Village of Stockbridge
Stockbridge, GA
…heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the…
Added 1 min ago
Director of People Operations & Experience
goodr
Inglewood, CA
PROFESSIONAL DEVELOPMENT: We have an all-company learning program so that we’re constantly leveling up our skills.
Added 1 min ago
AE
Area Manager for Before and After School Programs/ Early Education Professional-Orange County Area
AlphaBEST Education, Inc.
Newport Beach, CA
- $73,000 to $78,000 USD / year
Do you have a passion for learning? Do you have an entrepreneurial spirit, crave new challenges, and seek to make a difference? If so, the Area Manager position with AlphaBEST is perfect…
Added 1 min ago
AE
Area Manager for Before and After School Programs/ Early Education Professional
AlphaBEST Education, Inc.
Alhambra, CA
- $73,000 to $78,000 USD / year
Do you have a passion for learning? Do you have an entrepreneurial spirit, crave new challenges, and seek to make a difference? If so, the Area Manager position with AlphaBEST is perfect…
Added 1 min ago
P
Principal Product Manager, Revenue Cycle Management
PointClickCare
Remote, United States
- $155,900 to $194,900 USD / year
Job Title: Principal Product Manager, Revenue Cycle Management
Added 2 mins ago
GS
Senior Project Engineer (Mechanical)
GEA Systems North America LLC
United States
- $110,000 to $140,000 USD / year
Keep learning – Take advantage of tuition reimbursement to further your education or skillset
Added 2 mins ago
Program Manager
Resolution Think
Fort Knox, KY
Resolution Think, LLC is currently recruiting a skilled and proactive Program Manager (PM) to be responsible for contract performance, task order compliance, and quality control. The PM…
Added 2 mins ago
Alternate Program Manager
Resolution Think
Fort Knox, KY
Resolution Think, LLC is currently recruiting a skilled and proactive Alternate Program Manager (APM) to support the Program Manager in managing day-to-day contract operations. In the…
Added 2 mins ago
Business Travel Account Manager
at Marriott
Bethesda, MD
…Maintain mostly telephonic relationship with each accounts’ Hotel Program Manager, Travel Management Company, pricing intermediary, and other buyers globally who impact the accounts’ BT…
Added 2 mins ago
RF
Branch Operations Intern
Republic Finance, LLC
Holland, OH
- $15 USD / hour
Become licensed and go through an accelerated version of the Assistant Branch Manager Program to learn the loan process and all necessary regulatory training.
Added 2 mins ago
Sr. Principal Enterprise Wide Applications Analyst
CORP-Corporate Office
Remote, United States
…organization's 1ERP team. The analyst will be responsible for the development, configuration, implementation, and support of ongoing projects in rolling out new capabilities that will…
Added 2 mins ago
Groundskeeper (Apartment Communities)
The Neiders Company
Port Orchard, WA
Work closely with the Community Manager and Maintenance team to address property needs and support the overall appearance of both assigned apartment communities.
Added 3 mins ago
Global Program Manager
Genentech
South San Francisco, CA
…Strategy & Delivery (PSD) function sits within Pharma Product Development (PD) and encompasses several business functions, including Molecule Program Management (MPM). The MPM purpose is to…
Added 3 mins ago
Early Learning Floater
YMCA of Collier County, Inc.
NAPLES, FL
· Attend regular meetings with the Early Learning Manager/Director, the Youth and Family Director, and teaching staff to discuss, assess, and plan for various aspects of the Program such as…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Danbury, CT, United States

$24 to $26 USD / hour

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Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 5, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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