Jobs in the United States

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Added 5 mins ago
BI
Site IT Manager
BorgWarner Inc.
Dixon, IL
- $107,600 to $147,950 USD / year
The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s). The role ensures stable, secure, and standardized IT service delivery, aligned with…
Added 5 mins ago
General Manager
Chipotle Mexican Grill
Fairview Heights, IL
Direct our team members to deliver accurate and on-time digital orders
Added 5 mins ago
Assistant General Manager
Chipotle Mexican Grill
Fairview Heights, IL
Ensure digital orders are delivered accurately and on time
Added 5 mins ago
General Manager
Chipotle Mexican Grill
Pekin, IL
Direct our team members to deliver accurate and on-time digital orders
Added 5 mins ago
General Manager
Chipotle Mexican Grill
Pekin, IL
Direct our team members to deliver accurate and on-time digital orders
Added 5 mins ago
Information Technology Group Leader
Argonne National Laboratory
Lemont, IL
…Technology Group Leader to lead the delivery of mission-critical digital infrastructure supporting one of the world’s premier x-ray user facilities. The IT Group Leader provides strategic…
Added 5 mins ago
S
Building Automation HVAC Systems Project Manager
Siemens
Rolling Meadows, IL
- $77,955 to $133,636 USD / year
…this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a…
Added 5 mins ago
WN
Branch Manager I
Woodforest National Bank
Mattoon, IL
- $53,560 to $66,961 USD / year
OR successful completion of the Branch Manager in Training (MIT) program and a minimum of 6 months of applied MIT experience.
Added 6 mins ago
Manager, Field Sales
Wolters Kluwer
Springfield, IL
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 6 mins ago
Manager, Enterprise Communications & Channels
Amentum
Springfield, IL
The Manager supports the execution of enterprise communication plans, content and governance strategies, employee engagement campaigns, leadership events, and organizational change…
Added 6 mins ago
Manager - Heavy Maintenance Execution Strategy
United Airlines
Chicago, IL
In addition, the Manager will shape and execute the division’s analytics strategy - translating data into actionable insights that improve efficiency, reduce turnaround time, and strengthen…
Added 6 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Chicago, IL
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 6 mins ago
Investment Management & Trust Operations Senior Manager
Deloitte
Chicago, IL
Enterprise Operations & Risk - Investment Management and Trust Operations Senior Manager
Added 6 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Arlington Heights, IL · Barrington, IL · Bloomington, IL · Chicago, IL · Loves Park, IL
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 6 mins ago
K
Manager, Earned Influence & Brand PR
Kellanova
Chicago, IL
- $108,160 to $141,960 USD / year
Reporting to the Senior Director, Corporate Affairs, the Manager, Earned Influence & Brand PR leads earned- and influence-led brand initiatives that drive reputation, awareness and growth…
Added 6 mins ago
Senior Manager, Go-to-Market Marketing - Cybersecurity
EPAM Systems
Chicago, IL
As the Senior Manager, Go-to-Market Marketing – Cybersecurity , you will serve as the strategic partner to business and sales leadership, translating market dynamics, client priorities and…
Added 6 mins ago
Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte
Chicago, IL
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
Added 6 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Springfield, IL
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 8 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
NE
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 8 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
Knoxville, TN
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 8 mins ago
LH
Full Time - Merchandising Service Associate - Day
Lowe's Home Centers, LLC
NE
- Full-time
Explore educational opportunities with Lowe's tuition assistance program.
Added 31 mins ago
T
SEO And AI Specialist
TEKsystems
Redlands, CA
- $41 to $50 USD / hour
…search optimization initiatives across a large and complex digital ecosystem. This is a hands-on SEO role requiring strong technical SEO expertise, SEO strategy, data analysis, content…
Added 31 mins ago
W
Group Director, Product Management – Global Fraud, Identity & Account Protection
Walmart
San Bruno, CA
- $254,000 to $481,000 USD / year
Drive innovation byidentifyingemerging technologies, industry trends, and disruptive opportunities in fraud, identity, risk management, and digital trust.
Added 32 mins ago
AD
Strategic Account Manager
Antech Diagnostics
Remote, United States
- $117,500 to $146,000 USD / year
The Strategic Account Manager identifies, wins, maintains and expands relationships with strategically important large customers. Assigned to several specific named customers, the Strategic…
Added 32 mins ago
Head Universal Banker, Rancho Cucamonga Branch
Citigroup
Rancho Cucamonga, CA
Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Carmel, NY, United States

$24 to $26 USD / hour

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Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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