Jobs in the United States

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Added 1 min ago
UC
Transition Relocation Manager
U.S. Coast Guard
Staten Island, NY
- $105,481 to $137,128 USD / year
You will serve as a Transition Relocation Manager and be responsible for planning, developing, implementing, and evaluating comprehensive transition, relocation, and spouse employment…
Added 8 mins ago
Technical Program Manager, Responsibility, DeepMind
DeepMind
New York, NY
…exceptional interdisciplinary teams focused on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users. We use our…
Added 8 mins ago
FL
Law Enforcement Specialist (Driver Instructor)
Federal Law Enforcement Training Centers
Artesia, NM
- $89,508 to $116,362 USD / year
…enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet…
Added 8 mins ago
Lead Group Product Manager, Commerce, PayTrust
Google
Mountain View, CA
In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps…
Added 8 mins ago
Research Engineer, GenMedia Safety Evaluations and Threat Intelligence TLM, DeepMind
DeepMind
Mountain View, CA · New York, NY · San Francisco, CA
As Technical Lead and Manager for GenMedia Safety Evaluations and Threat Intelligence, you will build and lead a team of researchers and engineers responsible for measuring, stress-testing,…
Added 12 mins ago
Human Resources Business Partner, Advisor
Peraton
Basking Ridge, NJ
The HRBP improves manager and employee performance by identifying and clarifying problems, evaluating potential solutions, and coaching and counseling managers and employees. The role…
Added 13 mins ago
Global Relationship Manager- 3
Genpact LLC
United States
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner…
Added 15 mins ago
Lead, People Enablement
Pearson
Hoboken, NJ
10+ years of experience in sales enablement, commercial enablement, Revenue Operations, sales excellence, learning and development, or a related field.
Added 15 mins ago
Principal/Sr. Principal CIDO IT Program Manager
Northrop Grumman
Linthicum Heights, MD
Applicants must have an active U.S
Added 18 mins ago
Edge Mid-Market Manager - Enterprise
Accenture
Saint Louis, MO
Accenture's sales team is the strategic growth engine for our subsidiary ecosystem. We design and execute go-to-market strategies that enable our sales teams, engage mid-market clients, and…
Added 32 mins ago
Customer Success, Senior Manager
Hack The Box
Remote, United States
As the Senior Manager, US, your mission is to lead and empower a team of Customer Success Associates and Managers in the US, fostering excellence in customer experiences that drive…
Added 37 mins ago
M
Customer Success Account Manager
Microsoft
United States
- $86,100 to $187,400 USD / year
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team - one that is deeply connected to our partners and driven by customer success. By…
Added 38 mins ago
M
Global Partner Development Management -Telco
Microsoft
WA · Redmond, WA · Seattle, WA · Redmond · Seattle
- $133,000 to $239,800 USD / year
The Global Partner Development Manager working with Telcos is a key role within Microsoft’s Channel Partner Sales organization. They are responsible for Microsoft’s business priorities…
Added 47 mins ago
Sr. Product Manager - AI Products
Jobgether
Remote, United States
The Senior Product Manager will lead the strategy, development, and delivery of AI-powered automation capabilities within an enterprise SaaS platform serving the financial services…
Added 47 mins ago
Product Marketing Manager
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Marketing Manager based in the United States.
Added 47 mins ago
J
Customer Success Manager - Foundation
Jobgether
Remote, United States
- $90,000 to $100,000 USD / year
The Customer Success Manager will manage and grow a portfolio of existing customer accounts, helping K-12 school districts maximize the value of innovative educational technology solutions.…
Added 49 mins ago
HT
Customer Success, Senior Manager
Hack The Box
Remote, United States
- $120,000 to $170,000 USD / year
As the Senior Manager, US, your mission is to lead and empower a team of Customer Success Associates and Managers in the US, fostering excellence in customer experiences that drive…
Added 1 hour ago
M
Senior Product Manager
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
We're looking for a Senior Product Manager to drive AI solutions across both parts of our mission. You'll shape and deliver AI tools used by legal and corporate affairs professionals,…
Added 1 hour ago
M
Principal Software Engineering Manager
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
As a Principal Software Engineering Manager, you will lead a team of engineers and serve as a technical authority for the design, development, and delivery of sophisticated, scalable…
Added 1 hour ago
TT
Senior Product Marketing Manager
True Talent Solutions Partners
Austin, TX
- $130,000 to $160,000 USD / year
- Design AI-enabled workflows for competitive research, customer insights, content development, and sales enablement.
Added 1 hour ago
FAST Labs Technology Development Manager / Capture Lead
BAE Systems
Merrimack, NH · Austin, TX
The Sensing Technology group is seeking a mid-level/senior Technology Development Manager (TDM) to provide technical and programmatic leadership on our research and development projects;…
Added 1 hour ago
Lead Agriculture Economist
World Bank Group
United States
VPU Context: The Eastern and Southern Africa (AFE) is home to almost 60% of Africa’s population and comprises 26 countries that are geographically, culturally, and economically diverse,…
Added 1 hour ago
Consumer Digital Content Associate II (US)
TD Bank, N.A.
Remote, United States
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 1 hour ago
Sr. Director of Revenue Enablement & GTM AI
Jobgether
Remote, United States
Leadership & Team Development: Foster a collaborative, inclusive, and high-performance culture centered on accountability and continuous learning. Lead and develop the Senior Manager of…
Added 1 hour ago
Senior Manager of Operations & Supply Chain
Jobgether
Remote, United States
Ongoing professional development and learning opportunities.

Closed listing

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Carmel, NY, United States

$24 to $26 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 4, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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Jobs in the United States