Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
UG
Senior Release Train Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
Experience serving as a Release Train Engineer (RTE), Technical Program Manager, Engineering Lead, or Solution Delivery Lead
Added just now
WP
Manager, AI Search & Digital Authority
Western Pest Services
Parsippany, NJ
- $100,000 to $115,000 USD / year
We're looking for a Manager, AI Search & Digital Authority to lead how our family of pest management brands shows up across traditional search, local search, and emerging AI platforms.
Added just now
Leave of Absence Administrator (P.N. 20067716)
State of Ohio
Columbus, OH
Administers the Family and Medical Leave Act (FMLA) program by evaluating employee eligibility, guiding employees and managers through the leave process, monitoring leave balances,…
Added 1 min ago
MU
Catering Supervisor
Marymount University
United States
- $24.48 USD / hour
Direct Supervisor Retail Operations Manager, Dining Services
Added 5 mins ago
Revenue Enablement Manager
JustPark
Dallas, TX
…by whoever has capacity, and training is largely whatever a manager makes time for. You are here to replace that with something…
Added 5 mins ago
Sales Development Manager
JustPark
Dallas, TX
Added 5 mins ago
Sales Development Representative
JustPark
Dallas, TX
You will sit with the Commercial team out of our Dallas–Fort Worth hub and report to the SDR Manager. Every qualified meeting you book hands off to an Account Executive. You get a manager…
Added 9 mins ago
Industrial Products Business Strategy Senior Manager
Deloitte US
Atlanta, GA
The Strategy practice is looking for a Senior Manager to be a part of this incredible team. The work we do is real, with a real impact to the world. Join us!
Added 12 mins ago
GH
Hospice Registered Nurse, RN - Full Time
Gentiva Hospice
Washington, NC
- Full-time
What You'll Do as a Hospice RN / RN Case Manager:
Added 16 mins ago
Project Manager-Project Manager Senior
Ohio Power Company
Gahanna, OH · Kenton, OH · Athens, OH · Newark, OH · Canton, OH
Manage one or more intermediate and/or complex projects, up to the highest-level project complexity or a program area of projects, within a matrix team environment. Provide leadership,…
Added 19 mins ago
Seasonal Quality Control Associate (Sur La Table)
CSC Generation
Brownsburg, IN
With over 59 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table –…
Added 23 mins ago
M
Yardspotter
Mclane
Baldwinsville, NY
- $22.25 to $26 USD / hour
Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
Added 24 mins ago
M
Data Center Technicians Manager
Microsoft
WI · Mt Pleasant, WI · Mt Pleasant
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 24 mins ago
M
Senior Integrated Marketing Manager
Microsoft
WA · Redmond, WA · Redmond
- $106,400 to $222,600 USD / year
…key part of our work is the Market Development Funds (MDF) program, a strategic joint co-investment with Microsoft's largest silicon partners to drive demand for Microsoft Cloud and AI…
Added 24 mins ago
M
Data Center Technician Manager (Night Shift)
Microsoft
IL · Chicago, IL · Chicago
- $75,400 to $185,300 USD / year
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 25 mins ago
Neighborhood Sales Manager - Wesley Chapel, FL
Stanley Martin Homes, LLC
Wesley Chapel, FL
A day in the life of a Neighborhood Sales Manager (NSM)
Added 25 mins ago
M
Principal Product Manager - AI Experiences, Monetization
Microsoft
CA · WA · Mountain View, CA · Redmond, WA · Mountain View · Redmond
- $165,600 to $331,200 USD / year
…AI-native products. We are looking for a Principal Product Manager to identify and build the next generation of content products and the reusable intelligence systems that power them. You…
Added 25 mins ago
M
Critical Environment Program Manager (CEPM) - CTJ - Top Secret
Microsoft
WY · Cheyenne, WY · Cheyenne
- $84,400 to $186,600 USD / year
…engine that powers our cloud services. As a Critical Environment Program Manager (CEPM) on the U.S. Airgap team, you will perform a key role in delivering the core infrastructure and…
Added 30 mins ago
Grooming Salon Manager
Petco Animal Supplies Stores, Inc.
Ranson, WV
Added 30 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
North East, MD
…additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to…
Added 30 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Yonkers, NY
…additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to…
Added 30 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Aiken, SC
…additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to…
Added 31 mins ago
Manager, Vulnerability Management
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Manager, Vulnerability Management based in the United…
Added 32 mins ago
M
Enterprise Partner Manager
Microsoft
United States
- $130,900 to $272,300 USD / year
We are looking for an Enterprise Partner Manager to ensure that the partner perspective is systematically reflected across Microsoft’s enterprise programs. This leader will work across…
Added 33 mins ago
UG
Patient Services Representative
UnitedHealth Group
West Nyack, NY
- $16 to $29 USD / hour
Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely manner

Closed listing

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

New Windsor, NY, United States

$24 to $26 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 3, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

About employer

Report this job