Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
ServiceNow ITSM Engineer - Federal Health IT
Rackner
Remote, United States
At Rackner, we develop and support technology that helps federal healthcare organizations deliver reliable, effective services. Behind those services are the systems and workflows that…
Added just now
Line Cook
Hawkers Asian Street Food
Arlington, VA
Follow all Hawkers quality assurance and production management systems (including Jolt and QR-based processes) to ensure consistency across every shift.
Added 1 min ago
FL
Automotive Technician
Fast Lane Auto Repair
Owensboro, KY
- $60,000 to $80,000 USD / year
We’ve invested in modern software, digital inspections, strong support staff, and a streamlined workflow so our technicians can stay productive, continue developing their skills, and build…
Added 1 min ago
Manager, GPO Account Management (Supply Chain)
Community Hospital Corporation
Plano, TX
…maintaining strong relationships with key stakeholders and vendors to support effective performance across the supply…
Added 9 mins ago
G
Maintenance Engineer
GPAC
St Louis Park, MN
- $34 to $41 USD / hour
In this role, you'll support specialized milling and food processing systems used for product development, process optimization, and customer trials. You'll troubleshoot equipment, perform…
Added 10 mins ago
Banking Center Senior Relationship Banker, Bethany, CT
F8F Santander Bank N.A.
United States
Support segmentation strategy with existing clients by implementing sales, retention, and other bank initiatives to support Banking Center’s growth and profitability objectives.
Added 11 mins ago
Digital Business Analyst
The Freeman Company
IL · NV · TX
Partner with product managers, engineers, designers, program managers, and stakeholders to refine requirements and support solution scoping across systems.
Added 11 mins ago
G
Maintenance Engineer
GPAC
Wayzata, MN
- $34 to $41 USD / hour
In this role, you'll support specialized milling and food processing systems used for product development, process optimization, and customer trials. You'll troubleshoot equipment, perform…
Added 11 mins ago
Manager Field Service
Twenty-Six Defense
Tucson, AZ
Aligns service team objectives with departmental goals to support contractual commitments and operational readiness.
Added 12 mins ago
Automation Engineer
Valley Queen
Milbank, SD
This position is responsible for designing, implementing, and maintaining automated systems that enhance production efficiency, food safety, and product quality. The ideal candidate will…
Added 12 mins ago
IT INFRASTRUCTURE SERVICES MANAGER
The GEO Group
Boulder, CO
The IT Infrastructure Services Manager leads the design, deployment, and support of cloud and on-premises infrastructure, including networks, servers, and telecom systems. Manages a team of…
Added 14 mins ago
G
Maintenance Manager
GPAC
Roseville, IL
- $110,000 to $115,000 USD / year
Troubleshoot mechanical, electrical, hydraulic, and conveyance systems
Added 14 mins ago
D
Retail Support Specialist
DSI
Salinas, CA
- $25 USD / hour
The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with…
Added 15 mins ago
Packaging Engineer - Burton Area
The Pivot Group Network
Burton · Burton, MI
Support line trials during product launches and scale-ups.
Added 15 mins ago
Laser Weld Engineer - Caro Area
The Pivot Group Network
Caro · Caro, MI
Support fixture and tooling design for laser weld applications.
Added 15 mins ago
Value Stream Manager - Livonia Area
The Pivot Group Network
Livonia · Livonia, MI
Experience with ERP systems and production scheduling software.
Added 15 mins ago
Value Stream Manager - Mount Clemens Area
The Pivot Group Network
Mount Clemens · Mount Clemens, MI
Experience with ERP systems and production scheduling software.
Added 15 mins ago
Supplier Quality Engineer - Caro Area
The Pivot Group Network
Caro · Caro, MI
Support new product launches by qualifying new suppliers.
Added 15 mins ago
Training Manager / Coordinator - Cheboygan Area
The Pivot Group Network
Cheboygan · Cheboygan, MI
Plan and schedule training sessions for production and support staff.
Added 15 mins ago
Design Engineer - Detroit Area
The Pivot Group Network
Detroit · Detroit, MI
Support prototype builds and test new components.
Added 15 mins ago
Value Stream Manager - Croswell Area
The Pivot Group Network
Croswell · Croswell, MI
Experience with ERP systems and production scheduling software.
Added 16 mins ago
UO
UMC Director
University of Colorado Denver
Boulder, CO
- $129,825 to $144,250 USD / year
…implementation, and assessment of facilities, programs and services that support the educational, cultural, social, and recreational needs of students and the broader CU Boulder community.…
Added 16 mins ago
TU
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
- $82,300 to $148,500 USD / year
…in how the field team accesses tools, materials, and vendor support - and build the processes or systems to remove them. This includes onboarding new MAMs and Regional Field Leads to…
Added 16 mins ago
UO
Marketing and Communications Specialist
University of Colorado Denver
Boulder, CO
- $58,200 to $67,500 USD / year
Provide communications support for major events such as lectures, conferences, alumni programs, commencement, orientation and signature law school events.
Added 16 mins ago
CA
Product Owner (TrademarkVision - Intellectual Property)
Clarivate Analytics
Centennial, CO
- $31,533 USD / year
Support the Product Director and their team in the delivery and ongoing maintenance of Global IP office search systems, powered by Clarivate technology

Closed listing

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Danbury, CT, United States

$24 to $26 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

About employer

Report this job