Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Construction Program Manager
Ameresco Inc
HI
Ameresco is seeking a dynamic Construction Program Manager to lead implementation of large-scale federal energy projects in Hawaii. While the primary focus of this role will be project…
Added just now
CEC Technology Project Manager Sr
Flagstar Bank N.A
United States
Ensures efficient and high-quality installation of new software and /or systems and monitors all technical aspects of implementing projects.
Added 1 min ago
QC
Operations Manager
Quality Carriers
Morrow, GA
- $40,000 to $60,000 USD / year
The Operations Manager plays a key leadership role in driving terminal performance and operational efficiency. This position is responsible for managing core functions including dispatch…
Added 1 min ago
Service Supervisor - The Tortugas
NEW EARTH RESIDENTIAL LLC
Salt Lake City, UT
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.
Added 2 mins ago
Event Planner - Foundation Support
Metro National Corporation
Houston, TX
For volunteer and community service events, partner with the Corporate Giving & Foundation Manager to coordinate sponsor benefits, activations, branding, and recognition. Support the donor…
Added 3 mins ago
Facilities Engineer II - Black Utilities (HVAC) - PS AM
Novo Nordisk
Clayton, NC
The purpose of this position is to maintain and optimize all black utilities systems for the DFP-US facility. Responsibilities include but are not limited to: writing/reviewing…
Added 3 mins ago
Manager -IPQA /QA Validation
Glenmark Pharmaceuticals Inc., USA
Monroe, NC
The Manager, IPQA/QA-Validation is responsible for providing leadership and strategic direction to the In Process Quality Assurance (IPQA) team and validation/qualification programs…
Added 3 mins ago
Engineering Production Manager
Corning Incorporated
Hickory, NC
…deliver continuous improvement for safety, cost, capability, and systems through the application of innovative technologies and rigorous engineering principles. Initiate and drive…
Added 3 mins ago
K
Plant Engineer
Kellanova
Cary, NC
- $90,720 to $136,080 USD / year
…technical improvement of the facility, equipment and production systems. You will be ensuring effective execution of projects by meeting program objectives, project budgets and schedules.…
Added 3 mins ago
Sr Project Manager - AI Data Centers
Jacobs
Cary, NC
…leading complex, multi-discipline programs as a Senior Project Manager (CA) Lead, across OE, EPCM, and Design-Build delivery, working alongside the most recognized hyperscale owners,…
Added 3 mins ago
Production Manager- Wake Forest Univ.
ARAMARK
Winston Salem, NC
The Culinary Production Manager (Chef Manager) is responsible for overseeing all aspects of food production within a collegiate dining program. This role ensures the consistent preparation…
Added 3 mins ago
Social Worker, Licd Clinical
Memorial Hermann Health System
Houston, TX
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of…
Added 3 mins ago
Social Worker, Licd Master
Memorial Hermann Health System
Katy, TX
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of…
Added 3 mins ago
A
Director, Clinical Project Management
Actalent
Raleigh, NC
- $162,000 to $243,000 USD / year
…project execution. The Project Director often acts as a portfolio manager for a suite of studies, driving consistency, quality, and risk management across trials while mentoring project…
Added 3 mins ago
Sr. Manager, Information Security - U.S. Regulatory Remediation Assurance Lead
TD Bank
Charlotte, NC
The Senior Manager Information Security manages / leads a team of Technology Controls / Information Security experts in the development and/ or management of relevant strategies, programs,…
Added 3 mins ago
C
Cyber Assurance Manager
Citizens
Charlotte, NC
- $175,000 to $221,000 USD / year
The Manager, Cyber Assurance is responsible for establishing, leading, and continuously maturing the enterprise cybersecurity continuous control testing program. This role oversees the…
Added 4 mins ago
Customer Service Center (CSC) Operations/Finance Manager - Tolling Operations
WSP USA
Raleigh, NC · Winston Salem, NC · Charlotte, NC · Durham, NC
WSP in the US is initiating a search for a Customer Service Center (CSC) Operations/Finance Manager to support our Tolling Operations Team!
Added 4 mins ago
Technical Program Manager, AI Infrastructure Programs
Google
Sunnyvale, CA
8 years of technical program management or engineering experience in large-scale distributed systems, data center software, or cloud infrastructure.
Added 4 mins ago
Senior Technical Program Manager, Google Networking Technologies
Google
Sunnyvale, CA · Atlanta, GA · Reston, VA
…whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish.…
Added 5 mins ago
SH
HQS Inspections Supervisor
Spokane Housing Authority
Spokane, WA
- $32.12 to $33.75 USD / hour
Under the supervision of the Housing Programs Manager, the HQS Inspections Supervisor is responsible for monitoring and coordinating a variety of housing inspection activities for SHA…
Added 10 mins ago
Project Manager I - Water/wastewater
Sundt
Sparks, NV
…manner. Manages the work in a manner consistent with standards of quality and integrity. Participates as requested in the marketing, estimating, bidding, and contract negotiation phases of…
Added 11 mins ago
BH
Hospice Business Operations Coordinator,
Bloom Healthcare
Lakewood, CO
- $25 to $27 USD / hour
…Operations Coordinator works closely with the Business Operations Manager and hospice leadership to support the day-to-day operations of the hospice program and help keep important…
Added 11 mins ago
XE
Project Manager I, II or III
Xcel Energy Services Inc
Minneapolis, MN · Denver, CO · Amarillo, TX
- $84,900 to $159,400 USD / year
Project Planning: Identify quality project options, develop business cases, and secure required approvals. Lead requirements gathering and planning process while engaging all key…
Added 13 mins ago
CH
Senior Business Analyst - Data Platform
Cohere Health
United States
- $92,000 to $105,000 USD / year
Conduct root cause analyses and support the definition of data quality standards and controls
Added 14 mins ago
3M
PORTFOLIO DIRECTOR
360 Management Group Co
New Haven, CT
- $97,390.62 to $110,000 USD / year
Conduct periodic property inspections to ensure compliance with quality standards, maintenance schedules, and regulatory requirements.

Closed listing

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Danbury, CT, United States

$24 to $26 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

About employer

Report this job