Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
CR
Laboratory Analyst
Clark Regional Wastewater District
Vancouver, WA
- $39.32 to $51.41 USD / hour
…for N.P.D.E.S. permit requirements, industrial pretreatment program, and process control are performed as scheduled and in accordance with standard approved methods and procedures and are…
Added 1 min ago
Care Management Processor (In Office, Downers Grove IL)
Molina Talent Acquisition
Downers Grove, IL · Naperville, IL · Wheaton, IL · Elmhurst, IL · Lombard, IL
Candidates must live within a reasonable commute
Added 1 min ago
Cook
Trilogy Health Services, LLC
Greencastle, IN
Assist the Food Service Manager with inventory control and ordering supplies.
Added 2 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-WARD PARKWAY MALL
Bath and Body Works
Kansas City, MO
401k with company match and Associate Stock Purchase program with discount.
Added 2 mins ago
AF
340B Pharmacy Program Manager
Allies for Health and Wellbeing
Pittsburgh, PA
- $75,000 to $90,000 USD / year
The Allies 340B Pharmacy Program Manager is responsible for managing the agency’s registration and participation in the 340B Program for all our grantee types, which are STD clinic, Ryan…
Added 5 mins ago
Inventory Specialist
Advance Stores Company Inc (500)
Baltimore, MD
An Inventory Specialist works with and reports to the General Manager and is responsible for HUB operation while performing the following duties. Other duties may be assigned.
Added 5 mins ago
Manager Trainee in Training
84 Lumber Company
Georgetown, KY
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store…
Added 5 mins ago
Entry Level Manager Trainee
84 Lumber Company
Tonawanda, NY
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store…
Added 5 mins ago
Manager Trainee in Training
84 Lumber Company
Martinsburg, WV
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store…
Added 5 mins ago
SO
Public Health Community Engagement Strategist (MA 5) DOH9019
State of Washington
Remote, United States
- $6,542 to $8,801 USD / month
…decision-making. Reporting to the Community Investments and Engagement Manager within the Center for Community Relations and Equity, you will provide strategic leadership for the Health…
Added 5 mins ago
SO
Park Ranger 1 (Lake Easton)
State of Washington
Easton, WA
- $4,406 to $5,928 USD / month
Applicants must possess a valid, unrestricted driver’s license at the time of appointment and maintain it as a condition of employment
Added 5 mins ago
SO
Policy and Operations Manager (TPS 4)
State of Washington
Tumwater, WA
- $7,399 to $9,955 USD / month
…(ARHD) has a fantastic opportunity for a Policy and Operations Manager (TPS 4) in its Tumwater office. This position is part of a team dedicated to providing a legal review of department…
Added 5 mins ago
SO
Nooksack Senior Restoration Specialist - Environmental Planner 4 - Permanent - 2026-09447
State of Washington
Stanwood, WA
- $6,384 to $8,583 USD / month
Attend WRIA 1 Management Board, WRIA 1 Management Team, WRIA 1 Salmon Work Group, City of Bellingham and Whatcom County culvert work group meetings in-person and collaborate closely with…
Added 5 mins ago
SO
L&I DOSH Occupational Safety Compliance Investigator 3 (CISHI3) Reg 4
State of Washington
Tumwater, WA
- $6,870 to $9,246 USD / month
…schedule (4/10’s, 5/8’s etc.) once fully trained and approved by…
Added 5 mins ago
SO
Northeast Region Manager, Exempt
State of Washington
WA
- $10,627 to $12,396 USD / month
The Department of Natural Resources (DNR) has an exciting opportunity within our Northeast Region as a Region Manager.
Added 5 mins ago
SO
Reentry Eligibility Program Manager (HCPM/AHEA) - Project
State of Washington
Remote, United States
- $6,708 to $9,019 USD / month
Reentry Eligibility Program Manager - Project
Added 5 mins ago
SO
Training & Development Consultant (Human Resource Consultant 4)
State of Washington
Olympia, WA
- $76,608 to $102,996 USD / month
Utilize project management practices and program design models for successful deployment
Added 6 mins ago
MGR, GENERAL of Food Service - Federal Reserve - Philadelphia PA
Compass Group
Philadelphia, PA
Excellent leadership and organizational skills, and must possess attention to detail
Added 10 mins ago
BT
Family Support Manager for Southwest Florida - Charlotte County
Better Together
Port Charlotte, FL
- $56,000 to $60,000 USD / year
The Better Together team seeks a Family Support Manager to manage and directly support families in crisis through our Better Families Program in Charlotte County. He or she will direct all…
Added 12 mins ago
Cook Sushi I
Marriott
Bal Harbour, FL
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and…
Added 12 mins ago
Assistant Spa Manager
Marriott
SARASOTA, FL
…employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and…
Added 12 mins ago
Assistant Room Operations Manager - Front Office
Marriott
HOUSTON, TX
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and…
Added 12 mins ago
Assistant Front Office Manager
Marriott
Detroit, MI
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
Added 12 mins ago
Assistant Banquet Manager
Marriott
IRVING, TX
High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in…
Added 12 mins ago
Assistant Banquet Manager
Marriott
SAN ANTONIO, TX
Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and…

Closed listing

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Danbury, CT, United States

$24 to $26 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

About employer

Report this job

Work requirements

Jobs in the United States