Jobs in the United States

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AF
UNIT PROGRAM COORDINATOR
Air Force Global Strike Command
Minot AFB, ND
- $34,799 to $56,039 USD / year
…as the primary source of information for all administrative support programs, including but not limited to task management, cybersecurity liaison, Government Travel Card (GTC), Defense…
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VH
Supervisory Firefighter (Structural)
Veterans Health Administration
Battle Creek, MI
- $67,970 to $88,356 USD / year
This individual will provide technical support upon request to medical center supervisors in aspects of fire protection and prevention activities at the medical center.
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VH
Licensed Practical Nurse - Patient Aligned Care Team
Veterans Health Administration
Maplewood, MN
- $52,659 to $87,906 USD / year
Providing patient and family health education or instruction, to include self-management, prevention and wellness.
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MT
Social Worker (Clinical)
Military Treatment Facilities under DHA
Naval Medical Center, San Diego, CA
- $102,246 to $132,923 USD / year
…comprehensive social work services in the form of casework and case management by consulting on or developing discharge plans. | Provide individual, family, and group clinical counseling…
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AE
SECRETARY (OFFICE AUTOMATION)
Air Education and Training Command
Sheppard AFB, TX
- $45,409 to $59,031 USD / year
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, such…
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VH
Registered Nurse - Chief of Quality
Veterans Health Administration
Syracuse, NY
- $123,817 to $164,671 USD / year
Risk Management (RM) Program: The Chief of Quality is responsible for the oversight and implementation of an effective RM Program designed to minimize the probability of adverse risk to…
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VH
Motor Vehicle Operator
Veterans Health Administration
Tulsa, OK
- $25 to $29 USD / hour
The Motor Vehicle Operator is responsible for understanding the use of Vetride GPS navigation tool and provides necessary data to track requirements needed by the VTS program.
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HA
MANAGEMENT SUPPORT SPECIALIST
Headquarters, Air Force Reserve Command
Barksdale AFB, LA
- $61,722 to $80,243 USD / year
Plans, organizes, and oversees the full complement of activities within the Group Commander's Support Staff (CSS). Exercises limited supervisory personnel management responsibilities.
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BO
CONTRACT SPECIALIST
Bureau of Naval Personnel
Millington, TN
- $61,722 to $80,243 USD / year
…Boards. | You will Provide technical advice and guidance to program managers and CORs on acquisition planning, contract development (SOWs/RFPs), funding packages, cost/pricing data, and…
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NP
Public Safety Dispatcher
National Park Service
Mesa Verde National Park, CO
- $40,736 to $59,031 USD / year
Prepares and processes records for retention with records management policies and procedures.
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NA
LOGISTICS MANAGEMENT SPECIALIST
Naval Air Systems Command
Arlington County, VA
- $102,415 to $158,322 USD / year
You will develop and review program technical and mission documentation (e.g., Operational Requirements, Mission Element Need Statement, Decision Coordinating Paper, Program Master Plan,…
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NR
Direct Hire Public Notice- General Engineer
Nuclear Regulatory Commission
Atlanta, GA · Naperville, IL · King of Prussia, PA · Rockville, MD · Arlington, TX · Chattanooga, TN
- $86,844 to $158,322 USD / year
Direct-Hire Authority (DHA) is a hiring authority granted by the Office of Personnel Management (OPM) to address critical hiring needs or severe candidate shortages. Please read carefully…
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VH
Inventory Management Specialist
Veterans Health Administration
Tulsa, OK
- $50,460 to $80,243 USD / year
Inventory Management and Control: Responsible for the management and control of NX equipment assets; serves as the point of contact for the coordination of material support and resolution…
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CA
Supervisory Immigration Services Officer
Citizenship and Immigration Services
Edmond, OK
- $125,776 to $163,514 USD / year
Independently manage all operational immigration programs and activities as well as all administrative support functions in a Field Office. | Administer immigration benefits and services…
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DI
PROGRAM MANAGER
Defense Intelligence Agency
Pearl Harbor Naval Base, Oahu, HI
- $111,119 to $144,457 USD / year
5. Prioritizes individual tasks based on operations and project/program goals and milestones; communicates project changes to organizational leadership and helps provide solutions to allow…
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NP
Park Ranger (Interpretation)
National Park Service
Sequoia National Park, CA
- $62,033 to $80,648 USD / year
Aids in the management, administrative functions, and lead responsibilities of a seasonal shuttle system.
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NP
Laborer (Trails)/ Laborer (MVO) (Trails) (Seasonal)
National Park Service
Crater Lake, OR · Orick, CA · Point Reyes Station, CA · Packwood, WA · Longmire, WA · Carbonado, WA · Port Angeles, WA · Enumclaw, WA · Yosemite National Park, CA · Crescent City, CA
- $19 to $31 USD / hour
WG-4: Laborer (Trails MVO) - The primary purpose is to perform work for the trails program maintaining backcountry trails and structures also performing recurring laboring, grounds, and…
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NS
GENERAL ENGINEER
Naval Sea Systems Command
Naval Business Center, Philadelphia, PA
- $138,595 to $197,200 USD / year
…Developmental Master Test Plan, detailed test plans, and simulation support plans. | You will develop data requirements, and collect, analyze, and archive data; and participate in test…
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VH
Intermittent Vocational Nurse (Ukiah VA Outpatient Clinic)
Veterans Health Administration
Ukiah, CA
- $55,416 to $99,242 USD / year
…high-quality, coordinated care focused on prevention, chronic disease management, health promotion, and continuity of care. The LVN/LPN serves as a key member of the interdisciplinary PACT…
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VH
Registered Nurse - Sunflower Memory Center
Veterans Health Administration
Topeka, KS
- $74,590 to $137,636 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
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VH
Program Specialist (VASH)
Veterans Health Administration
San Diego, CA
- $70,507 to $91,664 USD / year
Manages data for the administrative functions of the assigned Social Work program, the monitoring and completion of local and national reports, the design and development of administrative…
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VH
Registered Nurse - GEC CLC
Veterans Health Administration
Milwaukee, WI
- $80,229 to $139,849 USD / year
Valor Point (9A) is located within the Community Living Center is a unit consisting of 2 programs, Transitional Care and Comprehensive Integrated Inpatient Rehabilitation Program.
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VH
Psychiatrist (Primary Care Mental Health Integration)
Veterans Health Administration
Chesapeake, VA
- $265,000 to $315,000 USD / year
…HIPPA policies. Participates in supervision and teaching in support of the psychiatric residency program, performs on call…
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VH
Diagnostic Radiologic Technologist (General Radiology)
Veterans Health Administration
Jacksonville, FL
- $68,442 to $88,971 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
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VH
Social Worker
Veterans Health Administration
New York, NY
- $72,737 to $114,413 USD / year
Direct practice (individual, group, family, couple and program development for target populations), multidisciplinary practice (treatment team, collaboration, consultation, work groups, and…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Fishkill, NY, United States

$24 to $26 USD / hour

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Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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