Jobs in the United States

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Added 3 mins ago
J
Global Head, Site Contracting
Jobgether
Remote, United States
- $214,900 to $358,100 USD / year
…processes, and operational standards. Working closely with country operations, finance, budget specialists, and external service providers, you will strengthen consistency, efficiency, and…
Added 3 mins ago
AI Enablement Lead
Jobgether
Remote, United States
Opportunity to influence how teams integrate emerging technologies into everyday business operations.
Added 33 mins ago
Lead Business Execution Consultant - Unsecured Lending Operations
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CHARLOTTE, NC · CHANDLER, AZ · WEST DES MOINES, IA
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Added 33 mins ago
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Marketing Operations Manager (fixed term)
Jobgether
Remote, United States
- $30 to $34 USD / hour
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Operations Manager based in United States.
Added 40 mins ago
Salesforce Go-to-Market Leader, Enterprise Capability - PNW
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…scalable, end-to-end solutions that unify data, streamline operations, and unlock actionable insights. Our work powers everything from smarter CRM experiences and next-gen commerce sites to…
Added 40 mins ago
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Added 47 mins ago
Solutions Architect - Networking
DataVizion
Urbandale, IA
Familiarity with AI-driven network operations and network automation
Added 47 mins ago
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Bedford, OH
- $18 USD / hour
Work on a production line to support continuous and efficient packaging operations.
Added 1 hour ago
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IM Transcend Deployment Lead Analyst
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- $96,000 to $155,250 USD / year
…transformation while strengthening your expertise in financial operations and ERP implementation. If you enjoy solving complex challenges, collaborating across international teams, and…
Added 1 hour ago
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Financial Accounting
Jobgether
Remote, United States
- $81,500 to $108,500 USD / year
…opportunity offers the chance to take ownership of complex accounting operations while contributing to accurate, timely, and insightful financial reporting. You will oversee key accounting…
Added 1 hour ago
Director, HR Enablement & Transformation - Americas
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Apex, NC · Bedford, MA
…business leaders, Talent Partners, Centers of Excellence and HR Operations. The Director is responsible for driving organizational effectiveness, manager capability, process excellence,…
Added 1 hour ago
Manager, Project Management - Community Engagement
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United States
Bachelor’s degree in business, finance, operations, or a related field.
Added 1 hour ago
Co-founder & CEO, AI for predictable drug discovery and development
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Build the company: hiring, story, board, grants, academic partnerships and daily operations.
Added 1 hour ago
Co-founder & CEO, AI for predictable drug discovery and development
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Remote, United States
Build the company: hiring, story, board, grants, academic partnerships and daily operations.
Added 1 hour ago
Senior Research Associate, Cell Biology & Assay Development
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Added 1 hour ago
Lab Manager
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…role(s). The Lab Management team is responsible for the day-to-day operations and implementation of processes to ensure smooth operation of the laboratory. Laboratory Operations is central…
Added 1 hour ago
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Office Director
Office of Shared Administration (WV)
Charleston, WV
- $34.25 to $57.09 USD / hour
…Under the Director’s guidance, this role will manage day-to-day operations and assist in coordination of the full lifecycle of RHTP, from federal engagement and funding administration to…
Added 1 hour ago
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Zone Mechanic
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- $25 to $30 USD / hour
Conduct routine inspections to ensure safe and efficient facility operations.
Added 1 hour ago
Industry Growth Executive (Construction or Real Estate)
Dean Dorton
Remote, United States
Experience working across finance, operations, and growth functions
Added 1 hour ago
GI
Telecommunications Analyst - TS/SCI clearance
GD Information Technology, Inc.
United States
- $40.87 to $55.29 USD / hour
Perform Operations & Maintenance responsibilities for complex Command and Control Networks.
Added 1 hour ago
Systems Architect SME (TS or Q Clearance Required)
GD Information Technology, Inc.
United States
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
Added 1 hour ago
Systems & Network Analyst – SECRET Clearance Required
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United States
Collaborate with engineering, cybersecurity, infrastructure, and operations teams to resolve technical issues, support system deployment and sustainment, and provide technical guidance and…
Added 1 hour ago
GI
Program Analyst Associate
GD Information Technology, Inc.
United States
- $21.89 to $29.61 USD / hour
● Experience: 3+ years of related administrative, program support, operations, finance, or related experience.
Added 1 hour ago
Platform Tooling Engineer
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United States
AWS Cloud Computing, Cloud Infrastructure, Cloud Operations, Information Technology Operations, System AdministrationCertifications:
Added 1 hour ago
Deputy Program Manager
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United States
Coordinate daily scientific computing operations across HPC, storage, scientific workstations, cloud services, scientific applications, and specialized laboratory systems.

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

Fishkill, NY, United States

$24 to $26 USD / hour

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Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

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