Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
VH
Orthotist-Prosthetist
Veterans Health Administration
Tacoma, WA
- $100,602 to $130,786 USD / year
Advanced Clinical Orthotist-Prosthetist operating the Mobile Prosthetic and Orthotic Care (MoPOC) program for Puget Sound VA Medical Center. Independently manages a mobile lab, traveling to…
Added 2 mins ago
DC
Store Associate
Defense Commissary Agency
March AFB, CA
- $42,446 to $55,183 USD / year
…unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual;…
Added 2 mins ago
VH
Medical Records Technician (CDIS) Inpatient/Outpatient
Veterans Health Administration
Fayetteville, NC
- $64,453 to $83,794 USD / year
…and conferences) for all clinical staff to ensure the CDIS program objectives are met. They provide training in small or large groups, educating clinical staff about current documentation…
Added 2 mins ago
VH
Physician - Pulmonologist/Critical Care
Veterans Health Administration
Syracuse, NY
- $320,000 to $360,000 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
DC
Meat Department Manager
Defense Commissary Agency
Goose Creek, SC
- $55,882 to $72,644 USD / year
Using the DeCA automated cutting test program to establish prices, conduct price changes, prepare price and cost/mark-up lists, and perform inventory.
Added 2 mins ago
VH
Social Worker
Veterans Health Administration
Fairfield, CA · Oakland, CA · Citrus Heights, CA · Kapolei, HI · Henderson, NV
- $71,450 to $154,265 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 2 mins ago
BO
Safety & Occupational Health Manager (Safety Administrator)
Bureau of Prisons/Federal Prison System
Ashland, KY
- $89,508 to $116,362 USD / year
Manages a program requiring a dynamic administrative approach to continual changes in regulations and executive orders and to newly mandated ones.
Added 2 mins ago
VH
Licensed Practical Nurse-General Surgery Clinic
Veterans Health Administration
Lebanon, PA
- $65,719 to $85,437 USD / year
Works independently without the need for readily available supervision and communicates effectively with the Veteran, families, caregivers, professionals, and other support staff.
Added 2 mins ago
VH
Medical Support Assistant (Advanced)
Veterans Health Administration
Salt Lake City, UT
- $59,063 to $76,782 USD / year
…ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. They develop/maintain effective and efficient…
Added 2 mins ago
SA
Assistant Director
Securities and Exchange Commission
New York, NY
- $190,889 to $292,300 USD / year
Serving as a senior manager for the Enforcement program providing program direction and technical leadership.
Added 2 mins ago
VH
Licensed Professional Mental Health Counselor
Veterans Health Administration
Fairfield, CA · Oakland, CA · Kapolei, HI · Citrus Heights, CA · Henderson, NV
- $63,046 to $132,701 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
VH
Pharmacist (Facility Program Manager - Compounding & Management of Hazardous Drugs)
Veterans Health Administration
Johnson City, TN
- $136,206 to $177,070 USD / year
The Program Manager is responsible for developing and implementing appropriate policy and procedures to support full compliance with United States Pharmacopeia (USP) Chapters 795, 797, 800,…
Added 2 mins ago
VH
Marriage and Family Therapist
Veterans Health Administration
Henderson, NV · Citrus Heights, CA · Fairfield, CA · Oakland, CA · Kapolei, HI
- $64,438 to $132,701 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and…
Added 2 mins ago
DT
FOREIGN MILITARY SALES SPECIALIST
Defense Threat Reduction Agency
Fort Belvoir, VA
- $143,913 to $187,093 USD / year
Interagency Career Transition Assistance Program (ICTAP):This program applies to employees who have been involuntarily separated from a Federal service position within the competitive…
Added 2 mins ago
VH
Grants Management Specialist
Veterans Health Administration
Columbia, MO
- $74,678 to $97,087 USD / year
…health services research. The incumbent serves as a Grants Manager responsible for the full spectrum of extramural grant management activities supporting VA-affiliated…
Added 2 mins ago
VH
Psychologist
Veterans Health Administration
Henderson, NV · Fairfield, CA · Oakland, CA · Citrus Heights, CA · Kapolei, HI
- $94,602 to $225,911 USD / year
This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in…
Added 2 mins ago
DF
Human Resources Specialist (Performance Management)
Development Finance Corporation
Washington, DC
- $143,913 to $187,093 USD / year
…information system, such as USAPerformance; 3) Serving as senior manager or lead of an Agency's performance management program, to include providing expert advice within relevant Federal…
Added 2 mins ago
NS
IT SPECIALIST (ENTARCH)
Naval Sea Systems Command
Crane, IN
- $106,437 to $163,514 USD / year
…throughout the lifecycle. | You will collaborate with the NREN Program Manager, Information System Security Manager, Information System Security Officer, and technical Subject Matter…
Added 2 mins ago
FA
Branch Chief (Supervisory Human Resources Specialist)
Food and Drug Administration
Silver Spring, MD
- $143,913 to $197,200 USD / year
…website, outreach tables, training sessions, and presentations in support of program activities. | Handling the most complex, sensitive, precedent-setting, or high-visibility employee…
Added 2 mins ago
FA
Management and Program Analyst, Senior Analyst
Federal Aviation Administration
College Park, GA
- $118,206 to $183,255 USD / year
…Management Group; serving as a confidential Senior Analyst to a Team Manager in resource support of the Resource Management Group (RMG) in all aspects of program responsibilities; conducts…
Added 2 mins ago
VH
Dental Hygienist (Advanced Clinical)
Veterans Health Administration
Ann Arbor, MI
- $74,972 to $97,458 USD / year
Education. Applicants must possess an Associate degree or higher from an accredited dental hygiene program. The degree must have been obtained from an institution whose ac
Added 2 mins ago
AN
HUMAN RESOURCES SPECIALIST (MILITARY) (Title 32)
Army National Guard Units
Rapid City, SD
- $61,722 to $80,243 USD / year
…(JFHQ-State) G1 Military Personnel Office under the Incentives Program. The primary purpose of this position is to serve as Incentives Specialist reporting to the State Incentives Manager.…
Added 2 mins ago
VH
Health Technician (Telehealth Clinical) (FLOAT)
Veterans Health Administration
Kerrville, TX
- $41,334 to $59,898 USD / year
performing a variety of program support duties as assigned
Added 2 mins ago
IR
Automated Examination Systems Specialist (AESS / RGS / AIMS-ACE Coordinator)
Internal Revenue Service
Chamblee, GA
- $65,271 to $84,857 USD / year
Advises management on problems that impact employees, work processes, and/or program goals. Responsibilities include ensuring that all appropriate listings (RGS reject and/or AIMS listings)…
Added 2 mins ago
VH
Registered Nurse- Inpatient Mental Health (Intermittent)
Veterans Health Administration
West Haven, CT
- $89,880 to $149,832 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…

HEALTHY KIDS PROGRAMS

Customer Experience & Automation Manager

New Windsor, NY, United States

$24 to $26 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $26 USD / hour
Posting language: English
Posted: Nov 2, 2026

Original job description

Description Position Details Schedule: Full-time, Monday–Friday Pay: $24–$26/hour, depending on experience Location: Healthy Kids Programs, 2 Summit Court, Fishkill, NY 12524

Benefits & Perks

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Role Healthy Kids Programs is seeking a Customer Experience & Automation Manager to support families through the enrollment process while helping us improve and streamline the systems behind it.

This role combines customer service, family enrollment, technology, and process improvement. You'll be a primary point of contact for prospective families, helping them navigate registration, enrollment, and childcare assistance programs. At the same time, you'll identify opportunities to simplify processes, automate repetitive tasks, improve communications, and make our systems work better.

We're looking for someone who enjoys working with people and improving the way things get done. You should be comfortable learning new technology, paying attention to details, and looking for practical solutions to everyday challenges. Experience with childcare subsidy programs, CRM systems, automation, or AI tools is helpful, but you don't need to have experience in all of these areas to be successful in the role.

What You'll Do Family Registration, Enrollment & Support

Serve as a primary point of contact for prospective and enrolled families through phone and email.
Guide families through registration, enrollment, scheduling, and required documentation.
Process registrations accurately, including billing, scheduling, and account setup.
Follow up with prospective families to help them complete enrollment and stay engaged throughout the process.
Develop expertise in childcare subsidy and tuition assistance programs across Healthy Kids service areas.
Help families understand subsidy eligibility, application, recertification, and documentation requirements.
Support families in completing enrollment steps that coordinate with childcare assistance and subsidy programs.
Track subsidy-related registration progress and proactively communicate next steps to families.
Maintain current knowledge of changing subsidy policies, deadlines, and family requirements.
Track registration activity and generate reports using CRM and registration systems.
Collaborate with Marketing, Finance, and Operations to support enrollment growth and improve the family experience.

Automation & Process Improvement

Identify repetitive, time-consuming, or inefficient tasks that could be simplified or automated.
Build and maintain automated communications, reminders, and follow-up sequences using approved systems and platforms.
Support CRM optimization, data cleanup, and process standardization.
Assist with implementation and testing of workflow automation tools and AI-enabled administrative processes.
Monitor automation performance and recommend improvements.
Create standard operating procedures (SOPs), templates, and training materials for registration and enrollment workflows.
Help reduce manual administrative work while maintaining a high-touch, family-centered experience.

Requirements

What We're Looking For Required Qualifications

Experience in customer service, administrative support, registration, enrollment, or another client-facing operations role.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.

Preferred Qualifications

Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services.
Experience using CRM systems, workflow tools, or process automation platforms.
Experience using AI tools or technology to improve administrative processes.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner.
Experience supporting families from diverse backgrounds.
Bilingual skills strongly preferred.

You don't need to check every box. We're especially interested in candidates who communicate well, learn quickly, are comfortable with technology, care about helping families, and enjoy finding ways to make processes better.

What Success Looks Like

In this role, success means:

Families receive fast, friendly, and accurate enrollment support.
Families can navigate registration and subsidy processes with greater confidence.
More families successfully complete the enrollment process.
Fewer registrations are abandoned or delayed.
Subsidy-related enrollment steps are tracked and followed up on effectively.
Communication response times improve.
Repetitive administrative work is reduced through automation.
Internal teams have streamlined, repeatable processes.
Families continue to receive a personal, high-touch experience even as processes become more efficient.

Why Join Healthy Kids Programs? At Healthy Kids Programs, we believe operational excellence and family experience go hand in hand.

You'll join a collaborative, growth-oriented team where your ideas can make a meaningful difference - both for the families we serve and for the people who work behind the scenes to support them.

Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare. With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.

As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity Employer Healthy Kids Programs is an equal opportunity employer. We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. Hiring decisions are based solely on qualifications, merit, and business needs.

Apply today and help create seamless experiences for families while building smarter systems for the future.

Apply About employer

More about this job

Skills

Customer experience
Customer service
Process improvement
Child care
Scheduling
Documentation
Workflow
Administrative support
Communication skills
Attention to detail
Time management
Adaptability
Case management
Bilingualism

Report this job