Jobs in the United States

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Added 7 mins ago
Business Banking Relationship Manager
Bank of Montreal
Frankfort, IL
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
Added 12 mins ago
CO
Operations Office Director, SERS (Administrative Officer 4)
Commonwealth of Pennsylvania
Harrisburg, PA
- $78,925 to $119,844 USD / year
The State Employees' Retirement System (SERS) is seeking a talented manager to oversee the agency's Operations Office. In this role, you will lead a team that provides critical operations…
Added 15 mins ago
FS
Lead Technology Specialist
Ferguson-Florissant School District
Hazelwood, MO
- $18.7 to $21.16 USD / hour
Collaborative Team: Technology Support Manager, Network Engineers, and School Building Leaders
Added 22 mins ago
A
Senior Regional Estimating Manager
AECOM
Roanoke, VA
- $155,000 to $265,000 USD / year
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 27 mins ago
Software/Web Developer (SharePoint) – TS/SCI required
GD Information Technology, Inc.
United States
DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
Added 27 mins ago
SCITLS Procurement Lead
GD Information Technology, Inc.
United States
Partner with the SCMM and Program Finance Manager to establish Procurement forecasts for CLIN funding levels, and Estimates at Completion (EAC), mitigating budget risk and ensuring…
Added 27 mins ago
OCONUS Logistics Manager
GD Information Technology, Inc.
United States
GDIT is seeking an experienced OCONUS Logistics Manager to support the IBD-SS program and Product Manager Force Protection Systems (PM FPS). This role serves as the senior logistics lead…
Added 27 mins ago
GI
Help Desk Technician III
GD Information Technology, Inc.
United States
- $23.3 to $29.9 USD / hour
Ensure Equipment Custodian Officer (ECO) or Unit Software License Manager (USLM) approves all hardware and software prior to use.
Added 32 mins ago
Engagement Manager
Cprime
Remote, United States
The Engagement Manager is the primary delivery leader and day-to-day client counterpart for assigned engagements. This role combines hands-on program and project management with client…
Added 33 mins ago
Branch Manager Lowell Connector - Gorham St Branch
Rockland Trust
Lowell, MA
As a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a…
Added 33 mins ago
Branch Manager North Andover Branch
Rockland Trust
North Andover, MA
As a Branch Manager at Rockland Trust, you are instrumental in driving branch success and delivering exceptional customer experience as you build, coach, develop, lead, and motivate a…
Added 37 mins ago
A
Summer 2027 - Capital Construction Intern - 90398487 - New York
Amtrak
New York, NY
- $18 to $35 USD / hour
…assisting in the management and oversight of Capital Construction, Program Work, and I&C (Individual & Companies) Projects within the NY Portfolio of Capital Construction. The Intern of…
Added 40 mins ago
Program Specialist
University of North Carolina- Chapel Hill
DC
The Program Specialist in the Office of Public Affairs serves as a key member of the University of North Carolina at Chapel Hill’s Washington, D.C. Office, providing high-level…
Added 45 mins ago
YA
QUALITY INSPECTOR I - RES
YKK AP America Inc.
macon, GA
- $18.27 to $20.75 USD / hour
…with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the…
Added 1 hour ago
THIS POSTING IS INTENDED FOR THOSE REGISTERED TO ATTEND THE SOCIETY OF HISPANIC PROFESSIONAL ENGINEERS CONFERENCE, Oct 28 - 31st in Indianapolis, IN
Medtronic
Boston, MA
We are also recruiting for engineering functional managers, Project / Program Managers, and Distinguished Engineers (Director-level, individual contributor roles).
Added 1 hour ago
Senior Program Manager - Software Programs
Proofpoint
Boston, MA
We're looking for a Senior Program Manager to join our PMO team and lead complex, cross-product programs in a fast-paced environment. This person will drive projects delivery across…
Added 1 hour ago
Senior Manager, Commissioning Engineering
Devens
Devens, MA
The position, Sr. Manager Commissioning Engineering will be part of the Validation team reporting to the Associate Director, Validation Engineering and support clinical and commercial…
Added 1 hour ago
Senior Manager, Embedded Software - Engines
Blue Origin Personnel, LLC
Huntsville, AL
…next generation of rockets for commercial, civil, national security, and human…
Added 1 hour ago
CH
Pharmacy Technician
CVS Health
Palm Desert, CA
- $18.55 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 1 hour ago
AU
Security Officer Armed Flex Patrol Driver
Allied Universal
Fairbanks, AK
- $21.88 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 1 hour ago
Senior Business Recruiter
Varda Space Industries
El Segundo, CA
Varda Space Industries, Inc. participates in the U.S. Department of Homeland Security E-Verify program. The E-Verify program is an Internet-based employment eligibility verification system…
Added 1 hour ago
Program Director - TS/SCI
Parsons Government Services Inc.
Remote, United States
The Program Director will lead Parsons’ business development, customer engagement, opportunity shaping, and future program execution activities in the Philippines. This will be a US based…
Added 1 hour ago
Accounting Manager
IHG
San Antonio, TX · TX
…expenses, income, assets and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment. Manage lower level accounting…
Added 2 hours ago
CH
Pharmacy Technician
CVS Health
Cameron, TX
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 2 hours ago
Quality Manager - Nondestructive Test (NDT)
The Boeing Company
Mesa, AZ
Boeing Defense, Space and Security (BDS) is seeking an NDT Quality Manager to join and support the Non-Destructive Testing (NDT) & Precision Inspection Team in Mesa, AZ !

HealthVerity

Desktop Support Engineer

Philadelphia, PA, United States

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Job details

Experience: 7–10 years of hands-on desktop/endpoint support experience in a Windows environment
Posting language: English
Posted: Nov 1, 2026

Original job description

ROLE OVERVIEW

We’re seeking an experienced Desktop Support Engineer to serve as our team’s Microsoft Windows administration expert and primary hands-on technical support resource for our Windows laptop fleet. Windows administration is the most critical skill for this role: you will own Windows 10/11 & future version imaging, deployment, and configuration, and will be the go-to expert for diagnosing and resolving hardware, software, and connectivity issues. You communicate clearly with both technical and non-technical users, and your reliability, strong problem-solving instincts, and excellent interpersonal skills keep our workforce productive.

KEY RESPONSIBILITIES

Serve as the team’s Microsoft Windows administration expert, owning Windows 10/11 imaging, configuration, patching, and lifecycle management using tools such as SCCM, MDT, or Microsoft Intune/Autopilot.
Provide Tier 1/2 escalation support for complex Windows hardware, software, OS, and connectivity issues.
Administer Active Directory accounts, group policies, and Microsoft 365 for end users.
Support end users in person and remotely via ticketing and remote-control tools, maintaining strong customer-service standards.
Provision and deploy laptops for new hires, ensuring imaging, software installation, and account setup are completed on schedule.
Support end users in person and remotely via ticketing and remote-control tools, maintaining strong customer-service standards.
Maintain accurate IT asset inventory, including hardware assignments, warranty tracking, and licensing compliance.
Partner with Security on endpoint compliance, patch cadence, and access control enforcement.
Identify recurring issues and recommend process or tooling improvements to reduce ticket volume.

QUALIFICATIONS

Required

Expert-level Microsoft Windows administration (Windows 10/11, Active Directory, Group Policy, Microsoft Intune/Autopilot) - the most critical skill for this role
7–10 years of hands-on desktop/endpoint support experience in a Windows environment
Expert-level troubleshooting of Windows laptop hardware, software, drivers, OS, and network/connectivity issues
Proven experience with laptop imaging, provisioning, and deployment (e.g., SCCM, MDT, Microsoft Intune/Autopilot, or similar tools)
Strong working knowledge of Microsoft 365 administration
Solid understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP, DNS, DHCP)
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Strong customer-service orientation, organization, and ability to prioritize multiple issues

Preferred

CompTIA certification preferred (A+, Network+, or Security+)
Familiarity with JAMF (MDM) for mixed-OS environments
Familiarity with Okta Identity Access Manager (IAM)
Familiarity with Google Workspace administration
Knowledge of a broad range of consumer technologies and applications
Linux and shell scripting is a plus

Base salary for the role is commensurate with experience and can range between $75,000 - 110,000 + annual bonus opportunity.

Hiring Locations

Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.

For certain roles, we also hire from hub locations - regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.

Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:

Hub Locations:

Philadelphia, Pennsylvania
Boston, Massachusetts
New York City, New York
Baltimore, Maryland
Washington, D.C.
Charlotte, North Carolina
Raleigh-Durham, North Carolina
Atlanta, Georgia
Chicago, Illinois

Approved States for Remote Work:

CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.

About HealthVerity

HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industry’s largest RWD ecosystem, HealthVerity supports critical applications in clinical development, commercial strategy, regulatory decision-making, and public health. To learn more about HealthVerity, visit healthverity.com.

Why you'll love working here

We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.

We are one team – Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.

We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.

Benefits & Perks

Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.

Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
Benefits: We offer health, dental, and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above.
Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com

Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.

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More about this job

Skills

Microsoft Windows
Technical support
Problem solving
Interpersonal skills
Microsoft Active Directory
Microsoft 365
Customer service
Regulatory compliance
Troubleshooting
VPN
DNS
DHCP
Communication skills
A+
Network+
Security+
Mobile device management
Microsoft Access
Identity and access management
Google Workspace
Hybrid model
Team building
Strategic planning

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