Jobs in the United States

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Added just now
FE
Digital Marketing Director
Fire Equipment Inc
Medford, MA
- $150,000 to $170,000 USD / year
Partner with the Marketing Operations Manager to optimize Salesforce CRM, marketing automation, lead management, and campaign reporting.
Added just now
UD
Senior ERP Business Process Specialist
Unified Door and Hardware Group
Remote, United States
- $100,000 to $125,000 USD / year
Curriculum Development and Knowledge Management
Added 1 min ago
Patient Safety Associate I (Drug Safety Associate I)
Parexel
Helena, MT
Parexel is a leading global clinical development partner delivering insights driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we…
Added 1 min ago
Senior Growth Intelligence Analyst
Lumen
Helena, MT
Reporting to the Senior Manager, GTM Growth & Adoption, the Growth Intelligence Lead serves as the growth partner to Lumen’s Marketing and Strategy teams. This individual aligns…
Added 1 min ago
AT
Senior Enterprise Security Architect
Akamai Technologies, Inc.
Helena, MT
- $119,600 to $215,400 USD / year
Would you like to be a trusted advisor for cutting-edge API and Agent Security discovery, threat mitigation, posture management?
Added 1 min ago
Senior Estimator
McGough Construction Co., LLC
Helena, MT
McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary…
Added 1 min ago
Senior Analyst, Hub Data & Analytics
CenterWell
Helena, MT
The Senior Analyst will be a strategic and hands-on analytics partner supporting CenterWell's latest Hub business. You will work directly with Hub leaders to translate complex and often…
Added 1 min ago
Clinical Dietitian
Compass Group, North America
Helena, MT
Collaboration & Service Excellence: Partner with the food service management team to help achieve patient satisfaction and service goals
Added 1 min ago
Analytics Program Manager
Meta
Helena, MT
…distance, and even the rules of physics. Analytics Program Management drives data initiatives to successful delivery. Using clear communication and cross-functional collaboration, Analytics…
Added 1 min ago
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Director Sales, Connected Services
Honeywell Technologies
Helena, MT
- $198,000 to $285,000 USD / year
YOU MUST HAVE:
Added 1 min ago
Facilities Maintenance Technician- Hillcrest (PT- 0.6 FTE, Variable Shifts)
Bozeman Health
Bozeman, MT
…through utility system checks, life-safety compliance, and water-management activities. Technicians use the computerized maintenance management system (CMMS) to document work, maintain…
Added 1 min ago
Facilities Maintenance Technician- Hillcrest (Casual Call, Variable Shifts)
Bozeman Health
Bozeman, MT
…through utility system checks, life-safety compliance, and water-management activities. Technicians use the computerized maintenance management system (CMMS) to document work, maintain…
Added 1 min ago
Facilities Maintenance Technician- Hillcrest (FT-- 1.0 FTE, Variable Shift)
Bozeman Health
Bozeman, MT
…through utility system checks, life-safety compliance, and water-management activities. Technicians use the computerized maintenance management system (CMMS) to document work, maintain…
Added 1 min ago
Product Supply Partner
Coca-Cola Bottling Company High Country
Billings, MT
Salary for the Product Supply Partner role is approximately $70,000 a year depending on experience.
Added 1 min ago
Assistant Director of Engineering
Southernmost Beach Resort
Key West, FL
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning…
Added 2 mins ago
Business Technologist
McKenney's Inc.
Atlanta, GA
In this role, you’ll partner closely with our construction teams to turn data into actionable insights, challenges into practical solutions, and ideas into tools that make project…
Added 2 mins ago
Community Liaison - Dallas
Equus
Garland, TX
…integrated career centers, sector-focused centers and community, and partner…
Added 2 mins ago
Director of Information Technology
THE LAW OFFICES OF KANNER AND PINTALUGA PA
Boca Raton, FL
Partner closely with the CIO, Executive Committee, and other firm leadership to align IT strategy with overall firm strategy and growth plans.
Added 2 mins ago
SO
BMV Part-time Application Systems Analyst
State of Indiana
Indianapolis, IN
- $35.96 USD / hour
- Part-time
…choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and…
Added 2 mins ago
Retail Assistant Store Manager
The ODP Group
Saint Augustine, FL
Partner with the management team to drive memorable customer experiences and client satisfaction.
Added 3 mins ago
Specialist.HR People Analytics
ADT
Irving, TX
Cross-Functional Partnership & Hypothesis Testing: Partner with HR Business Partners, Compensation, Talent Management, and Business Unit Leaders to formulate hypotheses, gather…
Added 3 mins ago
Senior Telecom Analyst
ADT
Boca Raton, FL
Must possess good decision-making skills, be very organized and detail oriented
Added 4 mins ago
CEC - EBD Single Family Program Manager I
Franklin Energy
Seattle, WA
…high-level support from senior leadership. In this hands-on management role, you will oversee all aspects of an energy program and will work closely with both clients and our energy…
Added 4 mins ago
Outside Parts & Service Representative
Dobbs Truck Group
Seattle, WA
Territory Management and Customer Development
Added 4 mins ago
Senior Director, US Market Access
Kailera Therapeutics, Inc.
Waltham, MA
Required location: Waltham, MA (hub-based, onsite 3-4 days per week)

HealthVerity

Desktop Support Engineer

Philadelphia, PA, United States

Apply on healthverity.com About employer

Applications open in a new tab.

Job details

Experience: 7–10 years of hands-on desktop/endpoint support experience in a Windows environment
Posting language: English
Posted: Nov 1, 2026

Original job description

ROLE OVERVIEW

We’re seeking an experienced Desktop Support Engineer to serve as our team’s Microsoft Windows administration expert and primary hands-on technical support resource for our Windows laptop fleet. Windows administration is the most critical skill for this role: you will own Windows 10/11 & future version imaging, deployment, and configuration, and will be the go-to expert for diagnosing and resolving hardware, software, and connectivity issues. You communicate clearly with both technical and non-technical users, and your reliability, strong problem-solving instincts, and excellent interpersonal skills keep our workforce productive.

KEY RESPONSIBILITIES

Serve as the team’s Microsoft Windows administration expert, owning Windows 10/11 imaging, configuration, patching, and lifecycle management using tools such as SCCM, MDT, or Microsoft Intune/Autopilot.
Provide Tier 1/2 escalation support for complex Windows hardware, software, OS, and connectivity issues.
Administer Active Directory accounts, group policies, and Microsoft 365 for end users.
Support end users in person and remotely via ticketing and remote-control tools, maintaining strong customer-service standards.
Provision and deploy laptops for new hires, ensuring imaging, software installation, and account setup are completed on schedule.
Support end users in person and remotely via ticketing and remote-control tools, maintaining strong customer-service standards.
Maintain accurate IT asset inventory, including hardware assignments, warranty tracking, and licensing compliance.
Partner with Security on endpoint compliance, patch cadence, and access control enforcement.
Identify recurring issues and recommend process or tooling improvements to reduce ticket volume.

QUALIFICATIONS

Required

Expert-level Microsoft Windows administration (Windows 10/11, Active Directory, Group Policy, Microsoft Intune/Autopilot) - the most critical skill for this role
7–10 years of hands-on desktop/endpoint support experience in a Windows environment
Expert-level troubleshooting of Windows laptop hardware, software, drivers, OS, and network/connectivity issues
Proven experience with laptop imaging, provisioning, and deployment (e.g., SCCM, MDT, Microsoft Intune/Autopilot, or similar tools)
Strong working knowledge of Microsoft 365 administration
Solid understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP, DNS, DHCP)
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
Strong customer-service orientation, organization, and ability to prioritize multiple issues

Preferred

CompTIA certification preferred (A+, Network+, or Security+)
Familiarity with JAMF (MDM) for mixed-OS environments
Familiarity with Okta Identity Access Manager (IAM)
Familiarity with Google Workspace administration
Knowledge of a broad range of consumer technologies and applications
Linux and shell scripting is a plus

Base salary for the role is commensurate with experience and can range between $75,000 - 110,000 + annual bonus opportunity.

Hiring Locations

Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.

For certain roles, we also hire from hub locations - regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.

Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:

Hub Locations:

Philadelphia, Pennsylvania
Boston, Massachusetts
New York City, New York
Baltimore, Maryland
Washington, D.C.
Charlotte, North Carolina
Raleigh-Durham, North Carolina
Atlanta, Georgia
Chicago, Illinois

Approved States for Remote Work:

CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.

About HealthVerity

HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industry’s largest RWD ecosystem, HealthVerity supports critical applications in clinical development, commercial strategy, regulatory decision-making, and public health. To learn more about HealthVerity, visit healthverity.com.

Why you'll love working here

We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.

We are one team – Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.

We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.

Benefits & Perks

Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.

Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
Benefits: We offer health, dental, and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above.
Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits

We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com

Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.

Apply on healthverity.com About employer

More about this job

Skills

Microsoft Windows
Technical support
Problem solving
Interpersonal skills
Microsoft Active Directory
Microsoft 365
Customer service
Regulatory compliance
Troubleshooting
VPN
DNS
DHCP
Communication skills
A+
Network+
Security+
Mobile device management
Microsoft Access
Identity and access management
Google Workspace
Hybrid model
Team building
Strategic planning

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Work requirements

Jobs in the United States