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Assistant Store Manager
Marshalls of MA
Dyersburg, TN
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 1 min ago
Groomer
Petco Animal Supplies Stores, Inc.
Moline, IL
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Added 1 min ago
H&
Spa Manager
Hand & Stone - 5140 W 120th Ave - Westminster, CO
Westminster, CO
- $36,000 to $40,000 USD / year
Hand and Stone Massage and Facial Spa is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills and a self-starter. The ideal candidate will have a…
Added 2 mins ago
Youth Services Supervisor (Youth Group Leader)
State of Missouri
Lawson, MO
…for interview, eligibility may be discussed with the hiring manager at that…
Added 2 mins ago
Youth Services Worker
State of Missouri
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…for interview, eligibility may be discussed with the hiring manager at that…
Added 5 mins ago
Assistant Manager (Access Center) - Boynton Beach, Florida
NYU Langone Medical Center
Boynton Beach, FL
We have an exciting opportunity to join our team as a Assistant Manager (Access Center) - Boynton Beach, Florida.
Added 5 mins ago
B
Retail Front End Supervisor - Full-Time
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Bradenton, FL
- $17 to $19 USD / hour
- Full-time
Supervise all store functions and associates while in the role of Manager on Duty
Added 5 mins ago
Director Clinical Informatics
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…Clinical Informatics with HCA Florida West Hospital, you can be a manager in an organization that is devoted to…
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Sr Project Manager - AI Data Centers
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…infrastructure projects. This role is not focused on software development, enterprise IT programs, application implementation, network operations, cloud transformation, or technology…
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Manufacturing Engineer II (2nd Shift, Onsite)
Collins Aerospace
Seminole, FL
…activities. The ME will report to the Largo Manufacturing Engineering Manager and interface with design, process and other CMC manufacturing engineering, factory operations, and program…
Added 5 mins ago
Senior Manager - Materials, Planning & SIOP (Onsite)
Collins Aerospace
Hollywood, FL
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Added 8 mins ago
Assistant Manager I
Dollar Tree
Fayette, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 15 mins ago
Assistant Manager I
Dollar Tree Stores INC
Fayette, AL
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 15 mins ago
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Transit Maintenance Manager
Blacksburg, Town of (VA)
Blacksburg, VA
- $31.91 to $34.54 USD / hour
Works with the Drug and Alcohol Program Manager to coordinate the scheduling of required drug tests for division staff
Added 18 mins ago
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Lifecycle Marketing Manager
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Remote, United States
- $84,000 to $97,000 USD / year
The Lifecycle Marketing Manager will lead the development and execution of consumer lifecycle marketing strategies designed to strengthen engagement, conversion, and long-term customer…
Added 19 mins ago
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WATER RESOURCES TECHNICIAN II
Department of Water Resources
CA
- $5,644 to $7,063 USD / month
…established formats, and assisting higher-level staff with development of water operations…
Added 19 mins ago
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WATER RESOURCES ENGINEERING ASSOCIATE (SPECIALIST)
Department of Water Resources
CA
- $7,492 to $9,379 USD / month
Division of Operations and Maintenance, Assistant Division Manager-North, Project Operations Center Branch, Operations Reporting Section, Sacramento
Added 19 mins ago
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Senior Safety Engineer
Department of Water Resources
CA
- $11,427 to $14,298 USD / month
Under the general direction of the DWR Executive Safety Manager, the incumbent provides technical support for the DWR Safety Program by conducting audits, safety inspections and accident…
Added 19 mins ago
DO
Senior Safety Engineer
Department of Water Resources
CA
- $11,427 to $14,298 USD / month
Under the general direction of the DWR Executive Safety Manager, the incumbent provides technical support for the DWR Safety Program by conducting audits, safety inspections and accident…
Added 24 mins ago
Senior Manager, Software Development, Amazon Leo
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As the manager of this team, you will define the long-term vision for the team and its products as well as hiring and organizing to succeed. The candidate must have expertise with modern…
Added 24 mins ago
Principal Technical Program Manager, Payload SW
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The Leo team is looking for a Principal Technical Program Manager with stronge experience in wir3eless communications/networking and embedded software, project management, and program…
Added 28 mins ago
Health Care Technician II
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Granville County, NC
…Health Care Technician II (HCT II) and reports to the Unit Manager. As a lead worker, the HCT II monitors care of people by Health Care Technician I’s (HCT I) providing feedback to staff as…
Added 29 mins ago
Grants Manager
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Join our Development team as Grants Manager and help secure philanthropic support that advances the YMCA's mission of strengthening community through youth development, healthy living, and…
Added 32 mins ago
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Tax Senior, Estate and Trust
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Contribute to business development efforts, firm initiatives, and a collaborative team environment while upholding the firm's core values and commitment to client service.
Added 34 mins ago
Partner Manager, Global (US-Based)
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Recurly is looking for a Partner Manager to run the day-to-day management of our existing partnerships across payments providers, ISVs, and advisors. This role keeps our partner…

HealthPoint

Front Office Clerk

Bryan, TX, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Duties: Provides customer service to all patients including, but not limited to, greeting patients, scheduling, and confirming patient appointments using a multi-line phone, performing data entry into the eCW electronic health record software system for patient information and creating patient files. Facilitates patient check-in and check-out, explains payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance, collects and posts patient payments, completes patient intakes, income screenings, and conducts insurance verifications and authorizations. Front Desk staff members interact with and support providers and clinical staff. Must be able to multi-task and have great customer service skills. Other duties as assigned.

BASIC FUNCTION

Under the direction of the Clinic Manager, the position of Front Office Associate plays a crucial role by serving as the first point of contact for patients and visitors by managing the front desk and related activities ensuring a positive experience for patients from the initial contact with the facility until the patient complete their services.

PRIMARY RESPONSIBILITIES AND DUTIES

Scheduling Appointments:
Coordinate and schedule patient appointments, either in person, over the phone, or through electronic systems
Arrange appointments for new and returning patients, ensuring proper allocation of time and resources through the scheduling processes
Greeting and Check-In:
Welcome patients and visitors as the first point of contact using appropriate organizational techniques and high level of customer service (e.g., AIDET)
Check patients in for appointments either in person or through electronic systems
Verify their personal information, such as but not limited to address and phone number, and update any necessary records
Provide necessary forms or paperwork for completion – either hard copy or electronic
Patient Registration and Financial Information:
Ensure patient’s registration is current (signed within the last two years) and update if necessary
Obtain and record necessary insurance information accurately
Verify patients' insurance coverage, including eligibility, and pre- authorization requirements
Verify, engage, and collect co-payments, deductibles, past balances due from patients for healthcare services
Prepare accurate daily point of service collection reports and maintain accurate cash drawer

•

Screen and educate patients/clients, when needed, on services available and program eligibility/funding sources for which they may be eligible for and offer potentially eligible patients/clients an eligibility appointment.
Administrative Responsibilities:
Answer phones, properly document messages, process medical release of information, and provide information to patients as needed
Communicate and respond to patients and their families for non-clinical healthcare needs and concerns including appointment call reminders and other follow-up items as needed
Order and maintain office supplies and other equipment as needed in the front desk area
Process computer generated faxes as needed
Process all medical release of information requests - uploading requests into EMR (Electronic Medical Record) system and faxing documents to requestor through EMR if applicable.
Communication and Interpersonal Responsibilities:
Effective verbal and written communication with patients and healthcare professionals
Active listening and empathy when interacting with patients, families, and guests
Maintaining patient confidentiality and privacy in accordance with HIPAA (Health Insurance Portability and Accountability) guidelines
Collaborating with the healthcare team, both internal and external stakeholders
Performs other duties as assigned
Effectively carries out tasks and responsibilities beyond core job duties and primary role. The additional duties may vary from time to time and encompass a wide range of activities that contribute to the overall success of the organization (floating, schedule variations, assisting co-workers, patients, visitors, customers, leaders, and other stakeholders in support of the organization.)

MISSION, VISION, AND VALUES

Empathy - Demonstrates a high level of empathy, respect, and understanding of diversity in the workplace by treating all patients, guests and colleagues with dignity, courtesy, and inclusivity, and by actively seeking to learn from different perspectives and experiences.
Excellence - Consistently upholds high ethical and safety standards and demonstrates unwavering integrity in all work-related activities. Strives for excellence in job performance.
Enjoyment - Displays enjoyment (gratitude), a commitment to learning, and professionalism by actively seeking feedback, accepting constructive criticism, and demonstrating a willingness to grow and improve in their job role.
Commitment to Patient/Customer Service - Exhibits exceptional patient/customer service skills, consistently providing professional support. Demonstrates effective communication skills, actively listening to patients/customers, and responding

promptly to inquiries and concerns. Handles challenging situations with tact and diplomacy, ensuring timely resolution of problems and fostering positive patient/customer experiences

CULTURE

Gratitude - Displays a positive and appreciative mindset and supports happiness and well-being in self and others.
Collaborative Team - Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others in an inter-professional team to support organizational activities. Identifies and supports opportunities for professional development of team members.
Quality Improvement - Collaborates with team to drive continuous improvement initiatives to enhance quality standards, processes, and outcomes.
Accountability - Ensures consistent adherence to regulatory guidelines and HealthPoint policies and procedures. Takes accountability for mistakes and errors.

QUALIFICATIONS:

GENERAL PROFESSIONAL DEVELOPMENT

•

Functions effectively in response to workflow or ongoing direction by supervisors and managers
Understands and functions in a customer first service capacity
Self-motivated
Strong initiative- looking for ways to assist the provider without being prompted
Knowledge of maintaining information in an EHR (Electronic Health Record)
Ability to multi-task and work cooperatively with others
Possesses a basic level of computational and computer skills and mathematical knowledge typically acquired through completion of a high school program or General Educational Development (GED) certificate.

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES

Must possess a high school diploma or General Educational Development (GED) certificate.
Required: 1-3 months of related experience
Preferred: 3-6 months of related experience

LICENSES & CERTIFICATIONS

Required: Valid state Driver’s License
Preferred: Automobile insurance with reliable transportation

TECHNICAL SKILLS

Demonstrates necessary proficiency with healthcare electronic clinical systems, including EHR and scheduling systems, in use at the health center.
Basic typing skills
General knowledge of Microsoft Office suite and other general office software
Proficient with typical office equipment: Computer, Copier, telephone, Fax, credit

card machine, scanner

COMMUNICATIONS SKILLS

Possesses a basic level of written and verbal communications skills typically acquired through completion of a high school program or General Educational Development (GED) certificate.
Preferred: Bilingual skills in English and Spanish language

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More about this job

Skills

Customer service
Scheduling
Data entry
Front Desk
BASIC
Microsoft Office
Electronics
Provide information
EMR
Communication skills
Active listening
Accept constructive criticism
Process improvement
Workflow
EHR
Computer skills
Office software
Office equipment
Bilingualism

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