Manager, IS Project Management Office

Pay Range: $125,810 - $212,620

Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

The posted compensation reflects the full pay range for the position. Individual offers are based on job requirements, candidate qualifications, including relevant skills and experience, applicable education, and internal equity.

Position Summary:

Provide leadership and oversight for the planning, execution, and delivery of complex Information Services (IS) and enterprise initiatives. Responsible for managing a portfolio of projects aligned to organizational priorities and ensuring consistent delivery of business, operational, and clinical outcomes. Lead and develop a team of technical project managers, establishes and advances project management standards, and partner with the Enterprise Project Management Office (EPMO) and senior leadership to ensure effective prioritization, governance, and execution across initiatives.

Your contribution to the team includes:

• Lead delivery of a portfolio of complex IT/IS projects and enterprise initiatives from initiation through deployment, ensuring alignment with organizational priorities and expected outcomes.
• Ensure projects deliver defined business value, including operational, financial, and/or clinical outcomes, in addition to meeting scope, schedule, and budget expectations.
• Lead and manage a team of Technical Project Managers and/or Senior Technical Project Managers, including hiring, performance management, coaching, and professional development.
• Establish, maintain, and continuously improve project management methodologies, tools, templates, and standards in alignment and partnership with EPMO.
• Lead project intake, assessment, prioritization, and approval processes in partnership with EPMO and organizational leadership.
• Facilitate prioritization and resource allocation decisions across competing initiatives to ensure optimal use of organizational capacity.
• Partner with business and IS stakeholders to define project scope, goals, deliverables, resource requirements, and success metrics.
• Oversee development and management of integrated project plans, work breakdown structures, and milestone tracking across multiple initiatives.
• Provide executive-level communication of IS project and portfolio status, including risks, issues, dependencies, and key decisions.
• Proactively identify, evaluate, and manage risks and issues across the IS project portfolio; escalate critical concerns to leadership as appropriate.
• Oversee project resource planning and work with leadership to forecast and manage capacity across initiatives.
• Drive alignment and coordination across cross-functional teams and large enterprise programs (e.g., EHR, ERP, and digital transformation initiatives).
• Partner with EPMO and other organizational leaders to ensure consistency, governance, and best practices across project management disciplines.
• Promotes adoption of standardized project documentation, reporting, and governance processes across teams.
• Responsible for hiring, performance management, talent development, employee relations, recognition and training of staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
• Conduct department operations using HealthPoint’s LEAN Management System methodologies to identify waste, determine system improvements, and implement changes through a structured process.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility, and respect into appropriate programs and services.
• Other duties as assigned by supervisor.
• Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required.

Must have’s you’ll need to be successful:

• Bachelor’s degree in Business Administration or related field; minimum seven (7) years’ experience of progressive IT project management experience required, including managing large, complex initiatives and enterprise-level programs or equivalent combination of education and experience.
• Project Management Professional (PMP) certification required.
• Knowledge of computer equipment, intermediate level of Word, Excel, and Outlook experience required, and experience with enterprise project portfolio management tools preferred.
• Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write reports and articles for publication that conforms to prescribed style and format. Ability to effectively present information to top management, clients, external groups, and/or boards of directors.
• Work situations are broadly defined, complex and diverse, occasionally unprecedented. Problems have many dimensions and range from innovative thinking in one area to related fields of specialization. Consequences normally evaluated use more formal analytical, planning or process methods and strategies developed for action.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

At HealthPoint, you'll find more than a job - you'll find meaningful work that strengthens the health of the communities we serve across King County. We're proud to invest in our employees by offering a comprehensive benefits package that supports your health, financial well-being, work-life balance, and professional growth.

Benefits-eligible employees enjoy:

Comprehensive health coverage – Medical, dental, and vision insurance for employees and eligible dependents, plus HSA and FSA options.

• Financial wellbeing – Employer-paid life insurance, AD&D, disability coverage, and a 401(k)-retirement plan with employer match.
• Time to recharge – Generous Paid Time Off (PTO), Extended Illness Time Away, eight (8) paid holidays, three (3) floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away to rest and recharge.
• Well-being resources – Employee Assistance Program (EAP), employee wellness program, and access to voluntary benefits including supplemental life, critical illness, accident, identity theft, and pet insurance.
• Career development – Professional development, ongoing learning, and opportunities for career growth within a mission-driven organization.

Join a team that is committed to improving health equity while making a lasting difference in the lives of our patients, our communities, and one another.

Immunization Requirements:

As a condition of employment, all new hires must provide proof of required vaccination and/or immunity for:

• COVID-19 - HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. Individuals who received the Johnson & Johnson vaccine must provide documentation of an alternate COVID-19 vaccine or vaccine series.
• MMR (Measles, Mumps, Rubella)
• Varicella
• Annual Influenza
• TB QuantiFERON Gold titer draw

Employees working in a HealthPoint clinic must also provide proof of:

• Tdap vaccination (within the last 10 years)
• Hepatitis B vaccination (for clinical positions with potential exposure to blood or bloodborne pathogens)

Documentation must be provided before your start date. If you are unable to provide documentation, HealthPoint can provide required vaccinations or immunity titers at no cost.

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.