Jobs in the United States

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Temporary Assistant Manager - South Hills Village
Lush Handmade Cosmetics
Pittsburgh, PA
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
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Business Development Manager for Structured Cabling
Natural Wireless
New York, NY
Work with estimating, engineering, and operations to develop scopes and pricing for copper and fiber cabling, pathways, racks, labeling, testing, and closeout documentation. Confirm crew…
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Senior Director, HR Business Partner – Commercial
Relay Therapeutics
Cambridge, MA
…organization, including Sales, Marketing, Market Access, Commercial Operations, and related launch…
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Design Engineer
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Must have strong attention to detail
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Manager Fiscal & Business Admin
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Saint Petersburg, FL
…recurring reconciliations of various assigned funding sources. The Manager is expected to prepare recurring and ad hoc financial reports, analyses, and projections, with emphasis on…
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PEP BOYS – Automotive Assistant & Service Managers - New York State
Mavis Tire Supply
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As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers - New York State
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As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers - New York State
Mavis Tire Supply
Buffalo, NY
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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Part-Time Sales Associate - Famous Footwear
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CEDAR RAPIDS, IA
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PEP BOYS – Automotive Assistant & Service Managers - New York State
Mavis Tire Supply
Hamburg, NY
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers - New York State
Mavis Tire Supply
Syracuse, NY
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers - New York State
Mavis Tire Supply
Liverpool, NY
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Murrysville, PA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers
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As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers
Mavis Tire Supply
Pittsburgh, PA
As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers
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As an Assistant Manager, you'll support the Store Manager with the day-to-day operations of the location while developing the skills needed to become a future Mavis leader.
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PEP BOYS – Automotive Assistant & Service Managers
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PEP BOYS – Automotive Assistant & Service Managers
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PEP BOYS – Automotive Assistant & Service Managers
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Expansion Manager, Amazon Dedicated Cloud, US Regions, Infrastructure Operations Planning Team
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…availability, data centers supporting government customers. The Program Manager must bring together multiple functional and technical capabilities to support the planning, build, and…
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We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and…

Healthmark Group

Operations Manager

Remote, United States

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Job details

Experience: Minimum 5 years of healthcare experience
Posting language: English

Original job description

COMPANY: HealthMark Group is a leading provider of digital health information management solutions for healthcare providers across the country. The company offers a full suite of technology-enabled, compliant, and patient-centric release of information solutions designed to alleviate provider’s health information management burdens and improve their patient experience. With our proprietary MedRelease platform, we enable thousands of clinics and hospitals to transform administrative HIM processes into seamless digital encounters, and HealthMark leads the industry in transparency, efficiency, and ease of use. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country. Manager, Remote-Based (Approximately 25% Travel) Provides operational leadership and oversight for Release of Information (ROI) services across assigned facilities, supporting a primarily remote team while traveling as needed to maintain service consistency, resolve issues, strengthen client relationships, ensure accurate, compliant, and timely processing of health information requests.

Job Role and Responsibilities

Travel up to 25% to assigned facilities or designated locations in Kentucky, Tennessee, North Carolina, and West Virginia to support operations, provide in-person leadership, and maintain consistency across sites.
Provide leadership and oversight for a primarily remote team responsible for escalations, emerging issues, and day-to-day Release of Information (ROI) operations across assigned facilities.
Foster a culture of excellence, accountability, and engagement that supports high performance and exceptional service delivery.
Ensure ROI requests are completed accurately, efficiently, and within established service-level expectations, including timely processing of STAT requests and management of standard request queues.
Monitor team performance, workflow quality, and procedural compliance to ensure accuracy, confidentiality, proper invoicing, and adherence to organizational and client requirements.
Serve as the primary resource for team members by removing barriers, resolving complex issues, and supporting operational continuity in both remote and onsite environments.
Validate requests and authorize the release of protected health information in accordance with applicable regulations, company policies, and established procedures.
Analyze, track, and communicate operational results, trends, and improvement opportunities in a proactive and consistent manner.
Build and maintain effective relationships with facility contacts and clients to ensure service standards are consistently met or exceeded.
Provide onboarding, training, coaching, and in-person support as needed to promote employee readiness, successful transitions, and consistent execution of responsibilities.
Travel onsite is needed to address urgent issues, conduct operational check-ins, support employee training, provide client support, and assist with workforce transitions, including staff terminations or related changes.
When onsite, oversee site readiness by maintaining an organized work environment, ensuring records and files are properly secured, updating facility guides, and confirming adequate supplies are available.
Establish team goals, measure progress, and communicate results to promote accountability, continuous improvement, and teammate engagement.
Demonstrate a high standard of customer service through professional communication, reliable follow-through, issue resolution, and an effective presence in both remote and onsite settings.
Perform other related duties as assigned

Requisite Experience and Qualifications:

Associate's degree or higher
Minimum 5 years of healthcare experience
Working knowledge of HIPAA, 21st Century Cures Act, Information Blocking requirements, etc. (ideal, not required)
Customer-centric, ambitious, highly organized, detail-oriented
Excellent managerial skills
Strong verbal and written communication skills
Strong Focus on continuous improvement, KPI development, improving team cohesion and communication, and just generally getting better every day, month, year, etc.

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

This role does or may require regular access to Protected Health Information (PHI) and/or confidential client data. The incumbent must demonstrate a strong understanding of confidentiality requirements, adhere to all HIPAA regulations and organizational privacy and security policies, and report any known or suspected unauthorized access, use, or disclosure of PHI immediately to the Privacy Officer or Information Security team. This position requires timely completion of all required company-sponsored and regulatory training programs

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Jobs in the United States