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Added 1 min ago
Coordinator BPS Cust Serv
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Investigate rules engine issues and follow established resolution procedures
Added 23 mins ago
B(
Shift Leader
BD (Becton, Dickinson and Company)
Canaan, CT
- $29.8 to $47.7 USD / hour
Support timely resolution of issues on the line, demonstrating servant leadership and adhering to BD Values.
Added 23 mins ago
B(
Shift Leader
BD (Becton, Dickinson and Company)
Canaan, CT
- $29.8 to $47.7 USD / hour
Support timely resolution of issues on the line, demonstrating servant leadership and adhering to BD Values.
Added 23 mins ago
B(
Shift Leader
BD (Becton, Dickinson and Company)
Canaan, CT
- $29.8 to $47.7 USD / hour
Support timely resolution of issues on the line, demonstrating servant leadership and adhering to BD Values.
Added 23 mins ago
Psychiatric Technician (PCT, Tech, Crisis, Acute) - Inpatient Geriatric Unit
Hartford HealthCare
Manchester, CT
…models skills to patients such as communication, negotiation, problem solving and conflict resolution. Functions as a member of the interdisciplinary team in documenting and communicating…
Added 23 mins ago
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Added 32 mins ago
Project Coordinator
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Added 58 mins ago
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Added 59 mins ago
Medical Records Technician (Health Information Technician)
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Inside Sales Specialist
Core & Main
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…level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not…
Added 2 hours ago
C&
Inside Sales Specialist
Core & Main
Glenwood Springs, CO
- $40,123 USD / year
…level of product knowledge. Handles customer inquiries and problem resolution when an outside salesperson is not…
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Regions Bank
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HealthDrive

Billing Collections Coordinator

Framingham, MA, United States

$20 to $21.5 USD / hour

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Job details

Pay: $20 to $21.5 USD / hour
Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

HealthDrive is seeking full-time Billing Collections Coordinator/Facility Collector to join our team! This individual is responsible for the timely collection and resolution of outstanding facility balances related to ancillary and primary care services. This role requires strong organizational skills, attention to detail, and the ability to manage high-volume account follow-up activities. The ideal candidate is comfortable learning new billing and invoicing systems, communicating professionally with facility representatives, and documenting collection activities accurately and efficiently.

The hourly pay rate range for this position is $20.00 - $21.50 per hour.

This role is in person 5 days a week at our Framingham, MA office with the potential for 1-2 days remote after training. We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building!

What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) + Company match, Paid Time Off, hybrid schedule opportunity, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.

HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.

Responsibilities

Generate and distribute facility invoices using internal billing and accounting systems.
Learn and navigate new software platforms and billing tools efficiently.
Conduct high-volume outbound collection calls to facilities regarding outstanding balances.
Follow up consistently on unpaid invoices and aging accounts receivable balances.
Communicate professionally with facility staff regarding billing discrepancies, payment status, and account resolution.
Document all collection activity, account updates, and communication notes accurately within company systems.
Research and resolve billing issues, payment delays, and account discrepancies.
Maintain organized tracking of assigned accounts and follow-up schedules.
Collaborate with internal departments including billing, operations, and clinical teams to support account resolution.
Meet productivity expectations for call volume, documentation, and collection follow-up timelines.
Maintain confidentiality and compliance with HIPAA and company policies.

Qualifications

Education & Qualifications:

High school diploma or equivalent required; associate degree preferred.
Previous collections, medical billing, accounts receivable, or healthcare administrative experience preferred.
Experience working with ancillary healthcare services, primary care, or skilled nursing facility billing is a plus.
Strong computer skills with the ability to quickly learn new systems and software.
Excellent verbal and written communication skills.
Ability to work independently in a fast-paced, high-volume environment.
Strong attention to detail and organizational skills.
Proficient in Microsoft Office, particularly Outlook and Excel.

Core Competencies

Account follow-up and collections
High-volume documentation
Customer service and relationship management
Time management and prioritization
Problem-solving and critical thinking
Adaptability and system learning

Work Environment

Office or hybrid based administrative environment.
Frequent phone and computer use throughout the workday.
High-volume workflow with daily productivity expectations.

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