Application Architect

Position Summary The Epic PB Claims Application Architect leads the design, development, optimization, and long-term strategic direction of Epic Professional Billing (PB) Claims and related Revenue Cycle applications. This role provides technical expertise, architectural oversight, and strategic guidance to ensure solutions align with business objectives, operational needs, and organizational goals. The ideal candidate will have extensive experience with Epic Professional Billing Claims workflows, healthcare revenue cycle operations, application architecture, and enterprise-level system design. A current Epic PB Claims certification is required.

Key Responsibilities

• Oversee Epic PB Claims system configurations, application architecture, module development, and overall system health to ensure alignment with business objectives and Epic best practices.
• Serve as the primary subject matter expert and trusted advisor for Epic Professional Billing Claims and related Revenue Cycle applications.
• Collaborate with cross-functional teams, operational leaders, stakeholders, and vendors to evaluate business needs and design effective technical solutions.
• Lead architecture, design, build strategy, workflow development, system enhancements, monitoring, troubleshooting, testing, and validation activities for complex applications and initiatives.
• Serve as project lead for strategic Epic PB Claims initiatives, upgrades, optimizations, and enterprise-wide system enhancements.
• Analyze existing workflows and business processes to identify opportunities for optimization, automation, increased efficiency, and improved user experience.
• Evaluate downstream impacts across applications, integrations, interfaces, and workflows to ensure scalable and sustainable solutions.
• Develop and communicate technical roadmaps, architectural recommendations, data management strategies, and system design standards.
• Lead application governance efforts, ensuring adherence to build standards, documentation requirements, testing methodologies, and change management practices.
• Monitor application performance, investigate complex issues, perform root cause analysis, and implement long-term corrective solutions.
• Mentor analysts and application administrators by providing technical guidance, architectural oversight, process improvement recommendations, and professional development support.
• Support organizational initiatives and perform additional duties and responsibilities as assigned.

Skills and Abilities

• Current Epic Professional Billing (PB) Claims certification required.
• Advanced knowledge of Epic application architecture, system design principles, configuration standards, and integrated workflows.
• Strong understanding of healthcare revenue cycle operations, including claims management, billing workflows, reimbursement processes, denials, and claims optimization.
• Demonstrated ability to design scalable technical solutions while evaluating cross-functional and cross-application impacts.
• Strong analytical, critical thinking, troubleshooting, and complex problem-solving skills.
• Ability to translate business requirements into technical solutions utilizing workflow diagrams, process maps, dependency models, and architectural documentation.
• Experience supporting application development, system monitoring, testing strategies, upgrades, and enterprise system optimization initiatives.
• Strong project leadership skills with the ability to manage multiple priorities, stakeholders, and competing initiatives.
• Excellent written and verbal communication skills with the ability to communicate technical concepts to leadership, operational teams, and end users.
• Strong collaboration, mentoring, and relationship-building skills across technical and non-technical teams.
• Ability to evaluate and recommend innovative solutions that align with organizational strategy and industry best practices.
• Commitment to continuous learning and maintaining awareness of Epic enhancements, healthcare technology trends, and regulatory requirements.

Required

• Current Epic Professional Billing (PB) Claims Certification.
• Minimum of 7 years of experience in Epic architecture, development, or systems design, preferably within healthcare IT.
• Proven experience supporting and optimizing Epic Professional Billing Claims workflows and Revenue Cycle operations.
• Experience leading complex application implementations, upgrades, optimization projects, and strategic system initiatives.
• Knowledge of healthcare reimbursement methodologies, payer requirements, and regulatory standards impacting professional billing.

What We Offer At HCN, we believe in supporting our employees both professionally and personally. Our benefits include:

• 100% Remote Work – Work from anywhere within the U.S.
• 100% Employer-Paid Medical Insurance
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Contribution
• Professional Development & Education Assistance
• Mission-Driven Culture – Be part of an organization focused on strengthening healthcare and making a meaningful impact in the communities we serve.

Disclaimer At this time, Health Choice Network is not able to employ individuals who reside or work in California. Applicants must reside and perform work in an approved state at the time of hire and throughout employment.