Enterprise Associate Driver

Role Summary:

This position supports the organization's mission by collecting donations, stocking vending machines, and delivering positive service to donors and customers.

Role Requirements and Preferences:

Required:

• Completion of a High School Diploma or equivalent.
• Two (2) years of experience in moving/logistics.
• Two (2) years of sustained recovery
• Transportation and valid NC Driver’s License.
• Negative pre-employment drug test. Our company is a proud drug-free workplace. As a condition or employment, all employees are expected to adhere by our policy which prohibits the misuse of drugs and alcohol in the workplace.

Key Competencies:

• Respect: "Respect" as a core value refers to valuing each individual, fostering inclusivity, and ensuring all interactions are grounded in dignity, care, empathy, and fairness. It involves recognizing the worth and contributions of every team member, creating an environment where people feel valued, heard, and supported. We actively listen. We acknowledge and value others contributions. We treat others with courtesy, compassion, and kindness.
• Integrity: "Integrity" as a core value refers to consistently acting with authenticity, truth, transparency, and accountability, even when it is difficult or inconvenient. It emphasizes ethical decision-making, fairness, and a commitment to doing what is best and honorable in the face of complex and difficult circumstances. We act with integrity and fairness. We are accountable. We prioritize fairness and dignity.
• Dedicated: "Dedicated" as a core value refers to a strong commitment to the organization’s mission, goals, and values. It reflects perseverance, responsibility, loyalty, and an unwavering focus on delivering results and contributing meaningfully to the success of the team and organization. Dedication is about going the extra mile, staying motivated, and consistently demonstrating a sense of ownership. We are consistent and reliable. We go above and beyond. We persevere in the face of challenges.
• Growth Minded: "Growth Minded" as a core value refers to a commitment to continuous improvement, learning, humility, and adapting to challenges with resilience and curiosity. It embodies a belief in the potential for development and sustainable change - both personally and professionally - and an openness to feedback and change. We seek and act on feedback. We embrace challenges as opportunities. We recognize that secondary trauma and compassion fatigue can impact us and seek the appropriate support and resources to care for ourselves. We pursue continuous learning.
• Teamwork: "Teamwork" as a core value refers to fostering a collaborative environment where individuals work together toward shared goals and our mission, leveraging each other's strengths and supporting one another to achieve success. It emphasizes mutual respect, open communication, and a unified commitment to the team's success. We collaborate openly and effectively. We support and encourage other team members. We resolve conflicts constructively.

Additional Competencies:

• Customer Service: Demonstrates a non-judgmental approach, active listening skills, and the ability to provide compassionate support.
• Decision-Making: Utilizes sound judgment and available resources (such as the policies and procedures manual, colleagues, on-call staff, and supervisors) to make informed decisions.
• Attention to Detail: Responsible for maintaining thorough, accurate, and timely documentation.
• Self-Care and Professional Boundaries: Must effectively manage a high-stress environment while responding to crises with emotional stability and resilience. Maintains appropriate professional boundaries and makes self-care a high priority.
• Teamwork and Collaboration: Possesses strong communication and interpersonal skills to foster teamwork. Effectively exchanges information to support the safety and efficiency of operations.
• Flexibility: Adapts to the evolving needs of participants and organization with an open-minded and responsive approach.

Core Responsibilities:

Donation Pickup & Transportation

• Pick up donations from residential, business, and community locations.
• Lead, direct, and work alongside a crew during loading, unloading, and transport donated items safely and efficiently.
• Provide donation receipts and maintain pickup records as needed.
• Serve as a positive representative of the organization when interacting with donors.

Vending Machine Operations

• Stock and replenish vending machines according to established schedules.
• Monitor inventory levels and restock products as needed.
• Ensure vending machines are clean, organized, and properly functioning.
• Report machine malfunctions, maintenance needs, and inventory shortages.

Customer Service

• Provide friendly, professional service to donors, customers, and community partners.
• Respond to questions and address concerns courteously and promptly.
• Build positive relationships that support the organization's mission and services.

Safety & Organization

• Operate company vehicles safely and follow all traffic laws.
• Maintain clean and organized vehicles, vending machines, and work areas.
• Follow organizational policies, procedures, and safety guidelines.
• Complete required paperwork and maintain accurate records.

Additional Duties

• Assist with warehouse, retail, or enterprise operations as needed.
• Support special projects and other duties assigned by Director of Enterprise.
• Collect coins and paper currency from vending machines and thrift store.
• Adhere to all Healing Transitions policies.
• Perform other duties as assigned.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role routinely uses standard office equipment such as rescue equipment, computers, vital equipment, surveillance monitors, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable individuals living with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid outside weather conditions. The noise level in the work environment is usually moderate.

Physical Demands:

This role requires regular communication, both speaking and listening. Frequent tasks include sitting, reaching, and handling objects, while occasional activities involve standing, walking, bending, kneeling, or crouching. Employees may need to lift or move items over 30 pounds. Vision requirements include close, distance, color, peripheral, and depth perception, as well as the ability to adjust focus. Employees must maintain CPR certification and be physically capable of performing CPR and overdose reversals in emergencies. Reasonable accommodations are available to support individuals living with disabilities in fulfilling these responsibilities.

Language Requirements:

English is the primary language of software, documents, participants, and staff of HT, though speaking additional languages is a valuable asset. Must have the ability to read, analyze, and interpret common documents; the ability to respond to common inquiries or complaints from participants, or members of the community; and the ability to effectively present information to top management and public groups.

Travel Requirements:

This position requires frequent in-town travel between the Men’s Campus, Women’s Campus, Thrift Store, donor and customer locations.