Jobs in the United States

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Solutions Analyst
syncreonAmerica
Commerce, GA
We are looking for an experienced and motivated Solution Analyst to support IT solutions, system enhancements, and technology projects within our logistics operation in Commerce, GA.
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Seasonal Associate
Sephora
Chicago, IL
As a Seasonal Associate, you'll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You'll…
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Operations Associate - Flex
Sephora
Castle Rock, CO
- $19.8 to $22.9 USD / hour
Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store - ensuring smooth, efficient operations that support an exceptional client experience. From inventory…
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Operations Associate - Flex
Sephora
Vernon Hills, IL
- $19.8 to $22.9 USD / hour
Your Role at Sephora: As an Operations Associate, you’ll be the backbone of the store - ensuring smooth, efficient operations that support an exceptional client experience. From inventory…
Added 1 min ago
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Warehouse Associate-Part Time
GrowthSpoke
Grand Rapids, MI
- $15 to $18.5 USD / hour
- Part-time
GrowthSpoke is looking for a reliable, detail-oriented Warehouse Associate to support daily warehouse and fulfillment operations. This is a great opportunity for someone who enjoys hands-on…
Added 1 min ago
Senior Mac Mobility Engineer
CACI
Arlington, VA · Arlington
CACI is seeking a Senior Mac Mobility Engineer to support a Department of Homeland Security (DHS) contract. The Senior Mac Mobility Engineer will join an endpoint engineering and security…
Added 2 mins ago
Channel Sales Associate - Bank Centric
Paychex
Buffalo, NY
…AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in…
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Deli Hotbar Cook
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Eau Claire, WI
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Warehouse Supervisor
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…takes?We are looking for a Supervisor to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful Supervisor with 2-5 years of…
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Child Welfare Product Owner
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The purpose of this position is to provide business analysis and product ownership to support technology systems (primarily PATH NC) used for the administration of Human Services programs,…
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Store Associate
Sherwin-Williams
Wentzville, MO
- $16 USD / hour
…people are behind the strength of our success, and we invest and support you…
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Temporary Team Assistant
Southeast New Mexico College
Carlsbad, NM
- $15 to $17 USD / hour
…Hispanic-Serving Institution, SENMC offers certificates and associate degrees that prepare students for career opportunities and transfer to four-year institutions. The college also offers…
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PT Sales Associate
LOVESAC COMPANY
West Des Moines, IA
- $15 to $16.65 USD / hour
Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours…
Added 3 mins ago
Chief Nursing Program Director
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…improvement initiatives. Additionally, they recruit, supervise, and support faculty and staff to foster a positive and productive work…
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Deli Associate
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Seasonal Task Associate
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Myrtle Beach, SC
The Seasonal Task Associate (STA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience…
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Experience Manager
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Federal Way, WA
- $33 to $40 USD / hour
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and…
Added 4 mins ago
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Seasonal Beauty Advisor
Ulta Beauty, Inc.
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- $15 to $20 USD / hour
…also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are…
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Brow Waxing Expert
Ulta Beauty, Inc.
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Specialty Beauty Advisor - Clinique
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Mt Pleasant, SC
…Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
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Seasonal Beauty Advisor
Ulta Beauty, Inc.
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Owensboro, KY
…Beauty and the Clinique brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…
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Lead Cashier
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Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.
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Specialty Artist - MAC
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…Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest…

Headway

Senior Operations Associate

Remote, United States

$76,160 to $112,000 USD / year

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Job details

Pay: $76,160 to $112,000 USD / year
Experience: You have 3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.
Posting language: English
Posted: Nov 9, 2026

Original job description

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

To power this mission, we're building a world-class Operations team that enables efficiency, growth, and quality. As a member of this team, you will have a material impact on the trajectory of Headway and own workflows and processes that are core to the impact we deliver for our patients, providers, and payer partners.

As a Senior Operations Associate, you will operationalize and scale core workflows that will deliver real-world impact to hundreds of thousands of patients and providers around the country. You will be responsible for designing and implementing world-class execution strategy to ensure high-quality operations and you will also be an operational bridge to our product and data teams at Headway in order to drive the future-first nature of the solutions you deliver.

This role is core to ensuring the operational health of our business and will provide you with deep exposure to the unique mechanics of the healthcare system. This is an opportunity to get hands-on in a data- and product-first environment and own outcomes core to the success of our business.

You Will:
Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
Leverage your operational expertise to identify opportunities for improved efficiency and automation
Support and lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs.
You’d be a great fit if…
You have 3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.
You are a self-starter, and are constantly pushing toward clarity and execution.
You are highly data-driven and can drive complex analyses to identify key actionable insights.
You are a collaborator who proactively partners across teams while holding others and yourself accountable for business results.
You are a systems thinker, inclined to solve problems with product and automation.

Compensation and Benefits:

The expected base pay range for this position is $76,160 - $112,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:
Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development

COMPREHENSIVE BENEFITS:

Medical, dental, vision, HSA/FSA, 401(k) including match for 2027!, Carrot Fertility reimbursement, and paid parental, medical and caregiver leave.

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

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